I ordered a cake for my twins’ birthday party. I ordered chocolate, thinking that with all these great reviews it must be really good. I tried their cupcakes years ago and thought it must have just been an off day, they were not good at all. I have been gluten free for 12 years and know what differences you can generally expect with gluten free baked goods. I was short on time and needed a cake for my kids so I ordered from Unrefined, thinking that it was probably good by now if they’re still in business. I was wrong. The cake we ordered for the party was really bad. We sliced cake for everyone and just barely tasted it, before deciding it couldn’t be safe to consume. It was dense, fudgy, but not sweet and sort of fishy smelling and tasteless. It was by far the worst gluten free anything I have ever had. And we really aren’t very picky! To top it all off, the management didn’t believe anything we said and were quite defensive. They had us bring back the cake so they could taste it! My kids were very disappointed, and still talk about the “rotten birthday cake” they had at their last birthday. The person we spoke to didn’t really seem to care that it was disappointing to my kids either, and was more concerned with defending the nasty cake. The cake isn’t even made in house, they make them in an off-site bakery or somewhere else. Anything could happen to it and they wouldn’t really know. I had a sandwich inside their restaurant last year. The girl taking our order was very nice. My husband was given a bag of chips that was completely open when he grabbed it to open it, so he went back to the counter to swap it out. The lady that was at the counter at that time either didn’t believe him or didn’t want to be bothered with giving him another bag. We will never return to this restaurant.
WOW the cupcakes are amazing. Completely gluten free and they label what allergens are in what!! Highly recommend.
Do excited about this place - we’ve tried iced cookies, cookies with sprinkles, and chocolate chip cupcake with cream filling. All were fantastic!
I love their pumpkin and banana muffins. They have samples out of all of their pies daily as well. Their carrot muffins are fantastic also. All gluten-free
I wanted to like this place. I think it's great that they have a dedicated gf bakery. However I tried the cookie sandwiches and they are everything I hate most in gf cookies. They are airy, crunchy, have no flavor except an oily after taste. After giving them another try, their cupcakes are delicious!! Not too sweet and a great texture. Cookies are a hard pass for me though.
Great customer service! Was also given ideas of where to eat in town since we're not from here. My son has celiacs and loved the cupcake!
they are awesome! They gave us samples.
Not only do they have only gluten free, but they offer options for dairy free and more. The carrot cupcake with unbutter cream was out of this 🌎. Also tried the ginger cookie and sugar cookie. Soft and chewy without the gf crumbling. I will go back for lunch next time, and treat myself to a delicious sweet as well.
Before celiac, I used to wonder "Who would go here?" Now the answer to that question is "me!!!" I've truly never had anything here that wasn't amazing. The pizza crust and the hamburger buns are out of this world.
Their gluton free bread is phenomenal!
Safe and tasty! Love ginger rusks!
My number one favorite place to go to get my baked goods for the week. The Mix is delicious and the lem I need cupcake is breathtaking. I love it!
Yummy! This is where get birthday cupcakes. They will customize. Great customer service.
Love this place...especially now that they have sandwiches at this location!
Great place! Cupcakes, cinnamon roll and bread are tasting. It is pricey.
The food is excellent
Delicious!! The brown velvet cupcakes are my favorite!
Had my birthday cake made here and it was wonderful. Delicious, moist, and tasty!
Love it! My daughter has several food allergies and we can go in and buy pre-made treats she can't get anywhere else. Love the hamburger buns - and her birthday cake was beautiful!
Took our GF 4yr old there while on vacation. Many varieties of cupcakes & several cookies. Everything completely GF. The cupcakes were delish (even for us non GF). Great staff. Helpful, answered any questions.
I am addicted to this place!!! Love the sweet breads and cupcakes!!! Pumpkin bread is my favorite.
I don't understand how this bakery has so many good reviews. My family has been gluten free for over 10 years, so I know gf cake can be delicious. We ordered a vanilla cake for my mother's birthday, and while it was decorated beautifully, we threw most of it away. It was inedible, way too dense with very little flavor. I have tried several other cupcake flavors, and the only decent cake is the chocolate. Love the concept, but the recipes need work.
We use this bakery frequently!! Love their speciality cakes, as well as their cupcakes and breads for everyday!
Great place. Very friendly. Cupcakes are to die for. Ordered my fiancés birthday cake. We can't wait to see and taste it.
Very friendly staff and lots of Yumminess in this store! I recommend getting a cupcake and picking up the pizza crust for dinner.
It was amazing everything was gluten and soy free they even had Palio. I had excellent customer service. They had a great selection. I will be going back.
I LOVE this place! We discovered it by accident while exploring the Frisco area. Their cupcakes are to die for, and they have other stuff too. They have Paleo bread, which is impossible to find, I usually make my own. The staff is friendly and knowledgable and always willing to take the time to talk to you about your specific needs/concerns. Definitely worth every penny I spend there.
Great selection! I appreciate the time they took to look through the menu and circle everything that was gf and dairy free.
Oh, my! This place is great! My daughter is getting married in Dallas this June. Finding a GF bakery that tastes good has been a challenge but I am sold on this place! We had the chocolate cupcake with chocolate icing and it was really good! Moist and full of flavor! Now I hope I can get them to make the top tier of the wedding cake!
Completely knowledgeable about allergies and they will work with you individually to designate which items are available based on your diet.
The G-free cupcake was great, and the staff was incredibly nice! We loved the cookies! I everyone has their own taste, so I say give them a try! Yum!
Yummy sugar cookies for my daughter's birthday treats. Great to have a local bakery I can count on!
We love them, they are delicious and very friendly. Their cupcakes are yummy, as are the cinnamon buns, and chex mix.
Very safe for celiac's. I've had the brownies, banana bread, dinner rolls, and breakfast bars, all fantastic! They ask if you have other allergies too. Love this place.
I have recently discovered my intolerance of gluten. My mom does a great job of finding things I can eat & she found this bakery while we were in Texas for Christmas in 2013. I absolutely love everything she got me!! The pumpkin bread is amazing!!! The cookies are so soft & delicious!! I didn't care too much for the dinner rolls, but they are good for when you want a roll with dinner!! This place is great!! Just have the chocolate cupcake to try tonight :)
Wonderful cupcakes and cookie sandwiches. Love their pizza crust!!
Awesome for Celiacs! Vegan, non GMO & certified Gluten Free bakery items. Cupcakes are yummy!
Unrefined Bakery is an excellent place for those with wheat and soy allergies. The staff is super friendly and very knowledgeable. They take the time to walk you through ingredients and what you can/cannot have based on your specific allergies. And most importantly the food is delicious!!! Multiple samples are available to familiarize customers with the products. The ginger rusk and carrot cake cupcake in particular are standouts for moistness, texture, and flavor! This is a definite go-to shop for those who want great tasting baked goods without gluten, soy, etc.
Amazing products!!! Paleo, gluten free, allergen free!!!! This place rocks!
I have to talk myself out of going here daily because nobody needs that many carbs! I LOVE this place. I haven’t tried everything but I love the pizza crusts and muffins and their cupcakes are the bomb! I love going somewhere that I am not a minority when it comes to having menu choices and I don’t have to worry about contamination. I believe they are celiac friendly but I’m not 100 so I didn’t choose that.
Found this delightful bakery in the Find Me Gluten Free app while vacationing here in Dallas. I bought a Loaded Monkey cupcake and a Vanilla/Vanilla cupcake. The vanilla cupcake is AMAZING!!!! So moist and tasty! I can't tell the difference, and neither cn my Gluten consuming friend who is with me. I also sampled the brownie and had a vanilla sugar cookie with sprinkles - both excellent! Highly recommend!
Love that it's a dedicated GF business so I don't have to be so paranoid. They also carry (many) items that are Paleo or Vegan. I tried the Vegan cinnamon rolls, and they were not the best cinnamon rolls I've ever tasted, but they were pretty good considering all the things that were NOT in the ingredients. They definitely satisfied a cinnamon craving. The employees were very helpful. I also tried their GF/DF cupcakes (chocolate with chocolate icing and vanilla with strawberry icing). The strawberry icing- wow. So good. The chocolate icing was nice and chocolatey. The cake portions were also good, but I could clearly taste the corn component used (not sure if it was flour or starch). It wasn't so much that it made me stop eating the cupcakes, but the flavor was definitely present. Still, I would eat here (and order cupcakes) again.
Selection is mediocre. Their website says that something like 80% of their options are egg free. They only had 2 flavors of vegan cupcakes and they were frozen. Everything else in the store had eggs. My kids who aren't allergic to eggs loved their cupcakes. They do take custom orders so maybe that's better
I love this place! Lots of options for people with allergies. The staff is very helpful and knowledgeable about allergies and their food's ingredients. I love the cupcakes, cookies, sandwiches and smoothies. Several locations in Dallas area. I'm allergic to gluten/ wheat, corn and peanuts.
Newest location for Unrefined Bakery. Their 5th! I've known Taylor and Ann since the beginning of this wonderful adventure. Everything is made with care and attention. Yummy for the whole family. Sandwiches made to order. Cupcakes are my kiddos favorite!
I was really looking forward to going to Unrefined as I have recently switched to gluten free. So disappointed...they had no bread on display. (yup, none) One variety was on cooling racks but they couldn't sell it to me as it was too warm. Other than cookies and cupcakes the only other thing in the store were frozen muffins and sweet breads. I picked out a package of 4 muffins but put them back when I found they wanted to charge me $13 for 4 muffins. So if you seek gluten free baked goods I would suggest you seek out other alternatives in the Dallas area.
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