Upper Crust Pizza Downtown

4 recent ratings
$$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Brownies, Dessert, Pizza
Safety Rating
3 ratings

As rated by the community

329 Old Santa Fe Trail
Santa Fe, NM 87501

Most Recent Reviews


IBS

Overall Rating

Review


My husband went and got us pizzas, and asked for mine on a GF crust. They failed to mention that there is gluten containing BBQ sauce on the BBQ chicken pizza. He didn't think to ask, they didn't think to mention it. I wasn't there to catch it but called after to confirm 😔

Updated 2 weeks ago read full review

Gluten Intolerant

Overall Rating

Review


Exquisite and crisp gluten free crust made to order pizza. Can get either large or small pizza with your choice of toppings. I’ve never had a GF pizza crust this crisp without some sogginess. Highly recommend and they have good service too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Celiac

Overall Rating

Review


Got the GF veggie pizza! Crumbled a little bit but tasted good. Didn’t get sick!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Brownies
  • Dessert
  • Gluten-Free Menu
  • Pizza

Categories

  • Kid Friendly
  • Lunch
  • Outdoor Seating
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Overall Rating

Review


Came in for the gluten free crust. Did not disappoint. No problems and by far the BEST gluten free crust I have ever had.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Have had mixed experiences. Once I was fine - GF crust with toppings and no cheese. No reaction and really delicious food. Ordered the same a second time and was definitely glutenned - spent the next 24 hours sick. So probably will not go back, sadly, even though food is great.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Overall Rating

Review


I have been ordering gluten-free pizza from Upper Crust for several years. The crust is very good and I haven't had a bad reaction even though I am a Celiac. But tonight's experience was terrible and I may not be going back. We ordered a large gluten-free pizza and a gluten-free brownie and a salad to go from Gabe in the restaurant. I very clearly ordered gluten-free, and when Gabe asked me if I wanted bread with the salad I said no I can't eat the bread. When we got home I was serving the pizza and noticed that it was not a gluten-free crust. I would not have known that if I hadn't ordered that pizza many times over the years and didn't know the crust well. Since my boyfriend bought the pizza he called and spoke to Gabe and said that there had been a mistake that we had not received a gluten-free pizza. Gabe told him that they were out of gluten-free pizza crust, which wasn't in fact true. Then Gabe told more lies. Gabe said that he told me that they were out of gluten-free crust, and my boyfriend answered that I would have canceled the order if I knew that because gluten makes me sick. So Gabe replied that I didn't order a gluten-free pizza. My boyfriend said that he clearly heard that I did. Gabe responded that I agreed to the change from gluten free to regular crust and that people do it all the time, and my boyfriend pointed out that didn't make sense. Gabe's denials and my boyfriend's counter arguments went on for a while and the call ended without resolution. So my boyfriend called back and spoke to someone else who said they did have gluten free dough but only enough for a small pizza. So my boyfriend asked for a small. And went to pick it up under the impression that it would be a substitution for the mistaken order and would not be charged. But no, Gabe was there and continued to argue with him and charged him for the pizza. The whole time my boyfriend was calm and polite. He pointed out that I could have become very sick if I wasn't a regular customer who knew the crust. Gabe seemed only concerned about being right without concern for his customers. It's very disappointing because I have limited restaurant options. I have experienced honest mistakes from servers in other restaurants that resulted in my having stomach cramps and diarrhea for days. I didn't get angry, I didn't write a bad review. I know it's my responsibility to be vigilant about what I eat. But Gabe's behavior and attitude was just so callus and selfish I had to say something and it was clear that Gabe and his co-workers and management didn't care. I hope this review helps someone who suffers from food sensitivity and just wants a pizza every once and a while. Go somewhere else.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Overall Rating

Review


Good gluten free pizza crust and gluten free brownies!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Updated 3 years ago read full review

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