Review of Urban Stack

12 W 13th St, Chattanooga, TN 37402

Overall Rating

Review


Short wait. No one in line. Seated quickly. Table had visible food crumbs on it. I asked for table to be wiped down and was told oh that’s just remnants of the tape used during COVID. No it was not. I requested it be wiped down again, which she did. I ordered a simple bacon cheese burger with tomato, pickle, onion Mayo, mustard. I received a bacon cheese burger with about four tables spoons of ketchup and some overly sweet, disgusting grilled onions. Took forever for wait staff to reappear in dining room so I could ask for the correct condiments. Was edible once I scrapped it off and added those. Otherwise, bun was very grainy and fell completely apart. They do NOT have a dedicated fryer according to menu. Onion rings (not gf) are fried in same fryer that they use yo cool the fried foods on the gf menu. There is a far better burger establishment in Chattanooga that is more expensive and further away from home significantly. Next time I will take my money there instead of urban stack.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Offers outdoor seating
Updated 2 years ago

Gluten Intolerant