I was so relieved about how they handled my child’s gluten allergy. They opened an entire new container of ice cream, washed hands and used a new clean scooper to serve her. There were not as many ice cream options that could be opened new because it was later in the evening, but my daughter and I were still very pleased!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Despite the long, long lines, the employees checked the ingredients, looked at a chart, throughly washed hands, used a new scoop, and got ice cream from a brand new tub. Very comfortable eating there!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
It is awesome ice cream! They are super aware of celiac disease and how to make of safe for people like me!
— Very
— Most/All
— Excellent
Got ice cream here twice while on vacation. Both times the staff kindly switched gloves, opened a brand new tub of ice cream and used a new scooper. Had mint chocolate chip and cherry vanilla. The ice cream is so creamy and delicious! I am incredibly sensitive celiac and had zero affects.
— Gluten-free items are marked on the main menu
This is an ice cream shop that offers gluten free flavors. The staff was happy to explain their manufacturing process. They also shared what practices were in place to lessen the risk of cross contamination when ice cream is served.
Opened brand new ice cream tub and used a fresh scoop. Allergies taken very seriously.
— Very
— Most/All
— Excellent
When I informed them about my son’s celiac, they were extremely precaution taking his ice cream from a previously unopened container of ice cream, washing hands, changing gloves and scoopers. Super accommodating!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Delicious ice cream! Lots of clearly labeled choices on their allergen menu and when i told them they had celiacs they took of gloves / washed hands / got new gloves / got a fresh scooper.
— Very
— Most/All
— Excellent
Loved it! They took many precautions by changing gloves, washing hands, and getting my ice cream from a new container! Super safe!!
— Gluten-free items are marked on the main menu
— Some
— Excellent
Great allergy protocols & delicious ice cream!
— Very
— Separate gluten-free menu
— Some
— Excellent
Had an allergen menu and got ice cream w a fresh scoop from the back
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
They were busy when we got there. We told them our son has a “wheat allergy” and she said “No problem, we will get a fresh container, change gloves and clean the milkshake machine.” We didn’t have to ask, she told us the protocol (and also washed her hands). We felt very safe and will take our son with celiac again.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Workers made me feel very safe and were very well educated about what to do for gluten free customers.
— Very
— Separate gluten-free menu
— Most/All
— Excellent