Update to our experience: We talked to the server and one of the cooks. Then, we watched one lady never change gloves once - cleaning the floor, cooking, washing dishes, and even when we left smoking in her car (one glove was still on during this!!!). This location may be based on how sensitive you are and which team is working.
We went at a weird time with hopes that it wouldn’t be busy. They had just cleaned the grill when we walked in. The grill they used is further from the gluten items (waffles, toaster, etc). My son was able to safely eat a hash brown bowl with sausage. We weren’t sure about the ketchup since some have changed their recipe or the way they make it, so he didn’t have any this time. We will definitely take some with us next time!! I would cautiously recommend this Waffle House during less busy times.
I cant speak for anyone who works there, but the staff when I went was incredible and cleaned the cook surface, etc before cooking our food. They were super sweet and didn’t make it seem like an inconvenience. I got the breakfast combo with scrambled eggs, sausage and hashbrowns and had then hold the toast.
We were on a very long drive back from the eclipse and my bf loves Waffle House. I was not expecting to order anything, but our server, Tonya, was very knowledgeable about allergies as she has one herself. She was able to explain how everything was cooked in the back and gave recommendations on what I could eat. The chicken is cooked in a separate area from floured surfaces, and the hash browns are also separate from the pancake area, but they are on a shared burner. She explained that they always keep the hash browns on one side though. I got a chicken hash-brown bowl and it was pretty tasty.