Staff said they can’t commit to making gluten-free food, despite other locations supporting it. There were only five or so items that could be technically gf. Even the pad Thai is made with soy sauce for some reason. Not helpful, not recommended.
Went last week with a friend and the manager explained that they can no longer guarantee anything is gluten free. I really appreciate the managers honesty and ended up dining somewhere else. Thank you guys for caring!
The waitstaff brought over a chef to take my order. Most items can be made gluten free. They were also cautious of cross contamination and offered to make it on separate cookware.
good protocol, decent service. food ordered gf was a joke. gross
Was very excited to try do to a friend who had raved about it in the U.K. All the staff had horrible attitudes and gave incredibly horrible service starting with the host. The manager came to talk to me about GF and took our order. Received edamame with ramen noodles on them! Even tho they are labeled GF on the menu. They use the same water for edamame as ramen!! Apparently you have to specify GF even tho it says it on the menu. Risked some noodles and they were bland, flavorless and insipid. Not worth it gluten free or not. Huge disappointment and risk.
Staff is super knowledgeable and helpful! They made sure my stud. Was 100% gluten free with no cross contamination.
Gluten free yes but food is gross
Although staff seemed very attentive in the beginning, I found a regular ramen noodle in my GF ramen! Be careful.
All orders for the table were handled by the manager to ensure everything was done properly. Gluten free menu, staff was very accommodating. Not the best ramen in New York, but tasty nonetheless.
Gluten free menu if you ask. Amazing food and chef will take special care.
The staff were so knowledgeable. Almost everything can be made gf. Delicious ramen.
— Separate gluten-free menu
Told the waiter I was celiac when I sat down and was told not to eat there. Appreciated the honesty, but very disappointing that they don’t even try to accommodate customers with allergies
I got glutened here! They said my meal would be gluten free if they took away one of the sauces. When I got my food the gluten sauce still came, but on the side. They took it away, but I still got sick. CELIACS STAY AWAY!!!!!
On a school trip my eleven year old daughter with celiac was served the wrong meal and was violently ill for a week. CELIACS STAY AWAY we had had a couple good experiences with another Wagamama that closed, and we were very upset at what happened. We will never be dining at any Wagamamas again. I’ll repeat CELIACS STAY AWAY