Wagamama

I ate in the Wagamama in South Terminal & was really well looked after by staff. I had a delicious GF meal.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They have a gluten free menu, which is a massively reduced version of the normal menu. Being dairy free was ok, but a bit more complex. At least they didn’t give me the dreaded ‘allergen book’ so prevalent in the uk. Food was great. We ate in the South Terminal but that outlet wasn’t listed.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for lunch
• Good with other allergies

I am a big fan of wagamama – probably because they were one of the first casual dining chains to have an allergen menu and because I think they treat allergens and cross contamination seriously.

The airport was busy and we queued for 30 minutes to get into the restaurant. Once Inside only about half the tables were in use probably due to COVID.

Our server came to our table promptly and took our drinks order and said the manager would come to take our food order. Our server returned after about 10 minutes and noticed that the manager had not taken our food order and said he would take our food order himself. He did not have the allergen tablet but I was confident that the food I was ordering was safe because I am a frequent wagamama diner. He marked my order gf and when the food arrived it was announced as gf.

Bonus marks to our server for using his initiative but disappointed in wagamama for being unable to deliver the service they promise.

Food was good and safe and I will visit again on our next trip from Gatwick North.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for lunch
• Good vegan options
• Good with other allergies

A small tasty range of GF dishes including a rice curry.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Five stars for safety, four stars for food taste. They were SO careful with us - the manager took our order and served us to make sure we didn't get the wrong meals. No cross contamination - I did NOT get sick which was a relief because we were getting on a 7 hour flight... The food was ok and kind of expensive. The pad Thai did not taste like I expected it to, and was not my favorite. I would still eat here again because I know they take food allergies seriously.

Celiac friendly?

Yes

Decent phased Thai. Handful of GF options. Manager comes out to take orders for any food allergies or intolerance

Celiac friendly?

Yes

Celiac friendly?

Yes

Manager came out to talk about separate food prep. I had a fresh juice and the itame with chicken. Everything was fresh, tasty, and reasonably priced.

The staff was very knowledgeable, they have an entire gf menu. I had the chicken ramen, edamame, and dessert too! Everyone on staff seemed to know a lot. I have celiac and it was perfect while we waited for our flight.

Celiac friendly?

Yes