Wahaca

8 ratings
$$$ • Mexican Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Acai Bowls, Arancini, Tacos, Taquitos
Safety Rating
8 ratings

As rated by the community

26-28, Great Portland St, Fitzrovia, London W1W 8QT, UK

Most Recent Reviews


Overall Rating

Review


They handled our GF order with more care and attention than almost anywhere else we have been. Food was excellent. Our kids both wanted to go back again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 months ago read full review

Celiac

Overall Rating

Review


Very good

Very understandable of coeliac

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Updated 3 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Lovely GF options, they cannot rule out cross contamination but i have never had a problem eating at this chain. Food and drinks are great every time!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Collections
In 3 Public Collections

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

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More Reviews


Gluten Intolerant

Overall Rating

Review


Nice food! A lot of options as well!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Gluten Intolerant

Overall Rating

Review


They are extremely cautious with allergies. So much so that I’m thinking they may have been sued in the past. It was actually to a level of embarrassing for me (I also have a honey allergy but my solution of just eating the gf vegan options wasn’t a solution). Only the manager was allowed to take my order, separately to the rest of our table. Manager noted that kitchen would make everything separately etc no cc chat needed. Food came separately to everyone else’s with allergy flags.

Nice food but be sure you don’t mind being made a massive fuss of.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Reservations recommended
Updated 1 year ago read full review

Asymptomatic Celiac

Overall Rating

Review


Amazing food and awesome service. I have Celiac Disease so require a strict gluten free diet. The staff were amazing at understanding the requirements of this disease. They gave me a gluten free menu and I was served by the manager who discussed with me their process with avoiding contamination and gave me full faith that I would be safe to eat here. On their gluten free menu it clearly states their processes and even gives different options for intolerant and celiac safe options. Would definitely reccomend for any celiacs or anyone with an allergy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Great Mexican food. Separate gluten free menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


When we went to order our waiter told us that the manager had to take the order for our son with celiac. When the manager came, instead of assuring us what procedures they had in place to prepare food safely for our son, he rudely said they couldn’t make any guarantees and then said “do you agree to that or not?“ This treatment is difficult to believe for an establishment that provides a specific gluten-free menu. I have never felt like a restaurant cared less about preparing gluten free food safely. Stay away!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 2 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Incredible experience for a celiac on vacation. Their staff took it very seriously and presented not only a GF menu but celiac-safe indicators. My partner also had a delicious, gluten-FILLED (lucky) quesadilla she had dreams about later that night. Fun for the whole family!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Went to eat without reservation. This was no problem at all. They have a separate GF menu. They asked if I was gluten intolerant and the moment I said I was celiac everything was taken seriously. The manager took my order and it was prepared and served separate from the gluten order my friend had. The food was delicious and I felt very safe and taken seriously. 10/10 would recommend 🤩

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


The server proactively asks if you have allergies and there is a separate GF menu which distinguishes between items that are safer for celiac vs items that you could have cross contamination due to shared fryer. The manager is the only one that can take your GF order which made me feel better. I had the beef, pork and chicken tacos, all on corn tortillas. My favorite was the pork taco. Everything was very fresh. They also have GF safe tortilla chips that we had with guacamole and salsa. But If dining with GF picky eater kids, I would just warn that the tacos are a bit fancy and spicier so don’t think this is a plain kids menu.

Celiac

Overall Rating

Review


Really great experience here. GF menu with heaps of options. Staff very knowledgeable. Order taken and delivered by the manager. Food marked with an ‘allergy’ flagged. All the food we had was really tasty.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Too small a kitchen at this Wahaca to be coeliac friendly. We followed advice and were given the GF warning (we have eaten safely at other Wahaca’s) but my daughter had massive gluten reaction. Don’t trust the GF flag at this restaurant if you are a coeliac. They are investigating the cause so I was very happy they are taking it seriously.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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