Waterloo Ice House

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Pancakes, Sandwiches, Tacos
Safety Rating
2 ratings

As rated by the community

8600 Burnet Road
Austin, TX 78757

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


First off, the waitress seemed irritated that I asked about whether or not the GF buns were put on same Toaster as regular buns. She was in a hurry, although they were not busy. We ended up walking out because of her attitude and the fact that the GF options were not Celiac safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 4 months ago read full review

Overall Rating

Review


Staff is not knowledgeable about gluten. And our celiac daughter accidentally ate gluten in the shredded cheese after we repeatedly explained the importance of checking each ingredient for her allergy. We will never return.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Overall Rating

Review


Quickly becoming my new fave restaurant!! Staff is knowledgeable and care and the veggie burger is great!

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Gluten-Free Menu
  • Pancakes
  • Sandwiches
  • Tacos

Categories

  • Breakfast
  • Dinner
  • Kid Friendly
  • Lunch
  • Restaurant

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More Reviews


Celiac

Overall Rating

Review


My husband told the waiter he has celiac disease and was assured the gluten free menu was safe. His food was definitely contaminated and he has been sick.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Updated 8 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


My daughter was given gluten and became extremely sick after eating here

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


They offer gluten free buns and cole slaw as a side to the burgers and sandwiches. I had the Texas Philly on a gluten free bun and it was delicious. Be aware of cross contamination and how sensitive you are to it. They do not have a dedicated space or grill for gf food.

Celiac friendly?

Yes

Gluten Intolerant

Overall Rating

Review


I had the baked potatoe and a chicken sandwich. I’ll be back!

Celiac friendly?

No

Gluten Intolerant

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