Waterloo Ice House

5 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Pancakes, Sandwiches, Tacos
Safety Rating
2 ratings

As rated by the community

9600 South Interstate 35 Frontage Road
Austin, TX 78748

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


I had the baked potatoe and a chicken sandwich. I’ll be back!

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


many gf menu choices. had the gf buttermilk pancake and it was good. some breakfast choices available all day.

Updated 6 years ago read full review

Gluten Intolerant

Overall Rating

Review


Service is always great, plenty of variety in the menu, staff is always friendly and thanks to a tip from chase I know I can get all the pancake flavor and waffles GF

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Gluten-Free Menu
  • Pancakes
  • Sandwiches
  • Tacos

Categories

  • Breakfast
  • Dinner
  • Kid Friendly
  • Lunch
  • Restaurant

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More Reviews


Overall Rating

Review


I'm GF per MD/health reasons and not celiac reasons but do know that Waterloo does not use separate pans etc. They are more like Kerby...gluten freeish

Celiac friendly?

No

Updated 8 years ago read full review

Celiac

Overall Rating

Review


I went planning to have gluten free pancakes. About five minutes after we had ordered, I am told that they are out of GF pancake mix. I ordered a chicken dish. I was told that it wouldn't be ready with everyone else's food. I finally decided on a hamburger steak off the GF menu. I came out served with toast. I asked if it was GF. It tasted good but I became very ill after eating it. I assume that it had hidden wheat, so be careful. I felt awful for two days.

Updated 8 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


First off, the waitress seemed irritated that I asked about whether or not the GF buns were put on same Toaster as regular buns. She was in a hurry, although they were not busy. We ended up walking out because of her attitude and the fact that the GF options were not Celiac safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Gluten Intolerant

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


My daughter was given gluten and became extremely sick after eating here

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Overall Rating

Review


Staff is not knowledgeable about gluten. And our celiac daughter accidentally ate gluten in the shredded cheese after we repeatedly explained the importance of checking each ingredient for her allergy. We will never return.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


They offer gluten free buns and cole slaw as a side to the burgers and sandwiches. I had the Texas Philly on a gluten free bun and it was delicious. Be aware of cross contamination and how sensitive you are to it. They do not have a dedicated space or grill for gf food.

Celiac friendly?

Yes

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