Review of Yard House

330 E Colorado Blvd, Pasadena, CA 91101

Overall Rating

Review


Mostly this place gets it right. It's one of the few go to places near where I work where I can go that I can depend on for a gluten free meal. They have a gluten free menu, however you have to specifically tell your server to remove specific items from the regular dish. The menu tells you what to remove to make it gluten free. Once I ordered from the gluten free menu and the server served me my tacos, I bit into them and had a horrific sinking feeling as I realized the tortillas were FLOUR not corn. The sweet lady that waited on me was very sorry, but I don't think she realized how devastating her mistake was. I got severely sick. She asked about my disease and what my symptoms were, which was nice of her, but it was too late for me that day. Since then, she has served me and there has been no problems. I order the Carne Asada (steak tacos) a la carte with corn tortillas and as long as there are no flour tortillas I am fine and don't get sick. I'm also allergic to dairy so I also make sure there is no creamy dressing or cheese, which there is not, but I mention also my dairy allergy as a precaution. The other thing I order is the spicy tuna roll. I get conflicting info about this food item from servers. Twice I have had two different servers claim that it is not gluten free even though it's on the gluten free menu with the caveat to not serve it with the soy dressing. When these servers have talked to the kitchen the chef claims that the tuna is premade and has gluten, however I have ordered this item dozens of times in the GF version without any problems. Perhaps they are being overly cautious?? Who knows?? When you order the spicy tuna roll, it comes with three sauces, sirracha, sesame oil and soy vinegarette. Have them omit the soy vinegarette because it IS NOT gluten free. They used to put ginger chips on top, which were also not gluten free, but they don't use those chips any more. There are some other items on the menu that are gluten free (steak, salads, etc). There food tastes pretty good, but sometimes service can be relatively slow and their prices are guaranteed to be high. With careful ordering the wait staff for the most part are understanding and helpful. UPDATE: The last time I ate there I had to order the spicy tuna roll 3 different times and ran out of time to eat in restaurant so had to take the final version to-go, but it STILL made me sick. The first iteration clearly had mayo or something creamy mixed in with the tuna. (I explained I was allergic to both dairy and gluten when ordering), for the second attempt of the dish the tuna was clearly mixed with something that looked suspiciously like soy sauce, the third time, the tuna looked "clean" but it still made me very sick I immediately got the worst migraine of my life that lasted throughout the next day. Normally I came sleep migraines off. I was miserable at work the rest of the day and missed an important meeting the next day because I was still so sick. To Yard House's credit they did comp my whole meal, however I'm so scared to eat there after this horrible experience. It was super busy at the restaurant, so I'm thinking that possible cross-contamination was the issue. It's too bad because I'd usually drop about $30+ each meal there, but I can't risk getting sick there any more. You might get lucky and be okay here, but who wants to play roulette with your health. 😬 With tons of other restaurants in the area that seem to better understand gluten/dairy allergies, I will be eating elsewhere in the future.

Celiac friendly?

No

Updated 6 years ago