Ok, so um. I really hate giving bad reviews. But I called the restaurant prior to visiting to ensure that when you lovely people said they could make practically anything gluten free, that they really could. The woman on the phone assured me this was the case. So imagine my surprise when we got there (by the way, the atmosphere is nice, but I also didn't feel too out of place in my traveling sweatpants) and our waitress told us that they'd recently changed sauce providers, so the only thing we could have was the marinara. Which should have been a red flag, because if you have a sauce provider, then the sauce is clearly not made in-house. And you can definitely taste the difference. So...yeah. A bit disappointing.
Zio's has an amazing gluten free menu, with pastas, pizza, and flatbread! By far, my favorite restaurant in Springfield.
This was a great experience and the food was yummy! The waiter, Thomas, was very attentive to the need of GF. He offered flat bread and even left the croutons off of my salad even though I forgot to ask. He also offered a separate plate for the herbs so there would be no contamination. The fact that he mentioned "contamination" was a big plus.
Great choices on gf menu. They even have gf choices for kids too. Best thing is gf flat bread to dip in olive oil & herbs.
I had pasta which was very good. They also have gf flat bread you can have with the meal at a slight charge. I made sure they used new water and pans for the pasta. I did not have a stomach ache or any bad feelings after :-) The waitress was very uneducated however about the gf menu and I basically had to give her a little education...I would say cross contamination could happen fairly easy but during this visit I was fine. The menu was also nice with many options.
Excellent meal. I ordered the pepperoni and chicken pasta. The pasta was great. I had to take a box home because the serving was enough for two. When I heated up the leftovers it was still tasty, some gluten free pasta is terrible heated up, this was just as good as the first time.
One of the last times we ate here we ordered a pizza on the gluten free rice bread that they make. When it came out it was clearly not the gf. Our waiter was new to serving and not very knowledgeable about the gf menu..so it's unclear if the mistake was made on his end or in the kitchen. That was the only negative experience that we've had. We've even returned a few times since then and every time we have been very well taken care of. Just make sure you check that your order is gluten free! Otherwise the options are plentiful and delicious!!
This review is based on my second experience here. My first experience there were no issues, which is why I'm rating this three stars instead of one. Quite disappointed with our experience here last night. I asked for a gluten free menu, and ordered the Caesar salad with chicken, right off the gluten free menu, but I was brought a house salad. When I stated that I had ordered the gluten free caesar salad, the runner who brought it out snapped back in a very rude tone, "the caesar salad is NOT gluten free!", I attempted to tell her that I had ordered the one on their gluten free menu, however she walked away from me as I was talking to her. I could see her talking with the chefs in front of the open kitchen, looking quite annoyed with me, then came back and mumbled that she "would tell my server for me" as she walked passed our table, not stopping to talk with me or look at me, and a few minutes later returned with my salad. The salad barely had any dressing, which was fine because my server hooked me up with extra, but there were only about four small slivers of chicken on top (way less than the previous time I had ordered it), but I didn't bother bringing that up. Our server, however was awesome, the poor girl was the only one working our section and was also the bartender, but for some reason, that runner was quite inconvenienced by me. My family really likes Zio's, and I really like that gluten free caesar salad, but I don't think I'll be back any time too soon.
Loved the place pre-celiac, but after being served gluten on TWO different occasions, and having had to wait extra due to meal bring prepped with gluten on another occasion (they caught it before they brought it to my table), I won't ever go back. Not worth the risk or frustration.
Stopped in here recently and was told that they nixed their GF menu because some items weren't completely gluten-free. They still had the rice pasta on hand and after clarifying that it was an allergy agreed to make another dish using it. The dish itself was tasty but I was brought salad covered in croutons. Probably wouldn't visit a second time.
Why are restaurants that had gluten-free menus going away from that? Several local restaurants have stopped carrying informational menus and act like it is safer if we talk to our server. The problem is that no matter how nice or accommodating the server is, this person's knowledge may be inadequate to protect my health. What my server offered me was gluten-free pasta. The sauces? "They're all fine." Is the chicken marinated in anything? "It's breaded and then sautéed." When I told him I couldn't eat that, he seemed surprised and told me that the pasta was the main thing. This was not his fault, but the Zio's chain. Why take something away that helps us and put it on servers to be the experts? Shame on Zio's management. I had the grilled Tilapia which was very good, and it came with gluten-free pasta with no sauce. I left hungry and probably will not return.
They have a huge gf menu. I've never seen so many items! They have appetizers, pastas, salads, pizzas and dessert. I did not have a reaction to any of their food. They even have gluten free flat bread for the table. I dined in during lunch time. The food came out fast and yummy.
We went to the Arlington location and the staff were amazing! Very friendly and very careful there was no cross contamination. On top of everything, the food was absolutely delicious! They brought out gluten free flat bread out for me while my husband had their house bread. Absolutely amazing experience!
Large selection of gf items. Delicious food and they even have gf bread upon request. Only recommendation is to be clear about a gluten allergy. One day they served our son gf pasta with a few regular spaghetti noodles mixed in. Check your food when you get it!
The waiter was great. He provided a double sided one page menu with lots of yummy options. The GF bread option is $2.50 extra. It was okay, better than nothing. I had the GF Greek chicken pasta, it was delicious. would definitely go back with the family.
Zio's has an extensive gluten free menu. When I asked my server about some things, like if the gelato was gluten free, he tried to go get the answer and someone told him that it wasn't, but he wasn't too sure of the answer. It was plain chocolate gelato, with no cookies, so it was fine. my point is that I do agree with another reviewer's comment about the staff not being able to answer questions. However, the sheer size of their menu is good enough for me. You will not be limited to a salad or burger with no bun here!
DELICIOUS!!! I was so surprised by how large the gluten free menu was! It was doubled sided! And for you glutards like myself out there, you all know that is rare!! The food was outstanding. I had the stuffed mushrooms, gluten free bread with Olive oil dipping sauce, and the shrimp and prosciutto pasta. All gluten free, all amazing. My waiter was Henry and he was also just as amazing as the food! I am going home with sick tummy but not because I got glutened, I just are way too much!! Five stars all the way!!
This was great. They served regular bread and dipping sauce to my husband, and then I was able to order gluten free flatbread to go with my seperate dipping plate. It is the pizza crust and its flavorful and delish. They also didn't charge any extra for it. They have a seperate menu and the pizza was yummy. They cook it in a brick oven. Just have any gluten eaters keep their bread as far away from you as possible as waitstaff would come by and wave loaves in the air asking if they wanted more.
Company I work for placed a large to go order and I ordered my separate gf entree with caesar salad, but to be picked up together. When I rcvd my food the salad had croutons in it. So I didn't have a salad. The pasta was ok. When I called manager he said he'll compensate next time I'm in but that the salads were free with entree anyway.
We went to Zio's on Valentine's Day weekend and inspite of a packed house I can say their service was 1st class! It was prompt beginning w/ the appetizer, then main course and desert. The food was excellent and the staff very polite. We were extremely satisfied. This was our first time and we plan to go back again soon.
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