Permanently Closed

Zoes Kitchen

13 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Salad
Safety Rating
9 ratings

As rated by the community

3058 Mallory Lane
Franklin, TN 37067

Most Recent Reviews


Celiac

Overall Rating

Review


I’ve been several times, and the staff is great! The gluten free items are marked on the menu, and I’ve never gotten sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Gluten free food is clearly marked and delicious!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


My coleslaw had pita chip crumbs mixed in it and i noticed it halfway into eating it. Too late so I got sick. I know it was an accident but I will not be trying again anytime soon.

Celiac friendly?

No

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Salad

Categories

  • Dairy-Free Friendly
  • Healthy
  • Keto Friendly
  • Lunch
  • Paleo Friendly
  • Restaurant
  • Takeout
  • Vegan Friendly

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More Reviews


Symptomatic Celiac

Overall Rating

Review


I regret giving Zoes another chance. Despite assurances from the server that the Cauliflower Rice Bowl is definitely GF, I have severe celiac symptoms. I have to give them one star in order to post this review, but wouldn't otherwise - beware! Apparently too much cross contamination to be celiac friendly.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


We've had much better gluten-free. My daughter (Celiac) didn't like it.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


They have recently updated and changed their menu but still have a good selection.

Celiac friendly?

Yes

Updated 6 years ago read full review

Wheat Allergy

Overall Rating

Review


Good food and selection

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Second time at this chain but first time at Franklin one. It was a bit busy so I was a bit nervous. I said I required GF for, and the guy said celiac so I felt better. I again ordered the chicken salad and fruit plate which comes with GF dressing. Good food and good portions. I felt that their portions and quality were actually better than Panera. My husband ordered a sandwich and fruit and it was bigger and he said tasted better too.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Always fresh. Never have had anything bad or gotten sick

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


We were in town for my daughter's soccer tournament in October and this restaurant was wonderful! The food was fresh, the portions sizes are generous and leave you feeling full but not weighed down. Several menu options are clearly designated gluten free on the menu and this restaurant even offers large family mealoptions as well. I just wish we had one near Mason, Ohio.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Really good and the staff is very knowledgable on cross contamination.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Awesome food!! We love it, lots of choices for gf and if you get their app and put in your receipt after eating there you get a gift each time. They did a great job for a catering job for us too.

Updated 8 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Have eaten here several times in the last few months. Recently updated menu shows gluten free items, although staff is not terribly knowledgeable about items and cross contamination.

Restaurant was dirty the last time I was there, several unclean tables and restroom needed attention.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Got sick and service was terrible, do not recommend

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


I used to really like eating at Zoe's but the last 3 or 4 times I've tried to eat there I have had problems. They are always very busy and it seems they struggle to fulfill their orders. Last time I went I ordered a cup of tomato basil soup (waited at least 15 minutes for it) and there were bread crumbs on the plate next to my soup. So basically they saw that it was supposed to be gf after they made it and took off the toast. When I questioned it they got an attitude and took it back to the kitchen very unhappily. Their restaurant is also very dirty, and it's hard to find a place to sit where there isn't food all over the floor and tables. I think they need new management desperately.

Asymptomatic Celiac

Overall Rating

Review


Not sure if things have changed but was told today that chicken is grilled on same surface as bread so wouldn’t be celiac safe

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


THIS IS NOT HERE ANYMORE! It’s now a cava!

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