Gluten Free at Earls Restaurant

Horrible experience here, ordered from gluten-free menu and stated that I have celiac but I got super sick from the food. Will not eat here again!!!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Love Earl’s because they have a dedicated fryer so that means fries! Yam fries!! The food is pretty good although the price can be a bit high for the quality. Staff is knowledgable or will ask the kitchen to be sure, which I appreciate. During non-covid times the yaletown location can have a waitlist for dinner.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I ordered gluten free chicken tacos with fries as the waiter said there was a separate deep fryer. When it came out the fries were directly touching the regular garlic toast from my mom's order who I was with (not gf). I told the server I can't eat this with it touching as a small amount like that can make me sick so they took it back to remake and came out with a new order 10 minutes later. I asked to speak to the supervisor who apologized. She came back while we were eating and I wanted to double check the fries were gf because they looked slightly coated with something. She said yes they are but it's too late you've already eaten half of them and laughed. Fast forward 2 hours when I am severely vomiting and having diarrhea. Ended up in the hospital. To make it better my identical twin who is also celiac and ordered the same meal also got sick. We went to the hospital together. I am expecting a call back from Earls regarding this situation.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I was a bit wary coming here but the staff were very willing to explain how they keep things gluten free. There aren't a lot of options but I ordered the Santa Fe chicken salad and yam fries and didn't get sick. I asked them to cook the chicken on a piece of foil as it didn't appear that they had a separate grill area for gluten free but I can't tell if they did or not. I did double check multiple times everything was "gluten aware" as they call it and I would be willing to go back.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They used to have a dedicated gluten free fryer but after visiting today they no longer have one. Becareful as the fries are listed as gluten aware but they are not gluten free and certainly not Celiac safe. They offer gluten-free buns.

They're very safe. They take GF for celiacs seriously.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout

They were very knowledgeable about celiac disease

Love love love the chicken Santa Fe salad , no tortilla chips of course

Good service

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

When I called the hostess had no idea but did go speak to someone in the kitchen. Returned to the phone saying they could accommodate my needs. The online allergen menu says everything may have gluten in it, everything! The in store menu has “ga” for gluten aware next to a small handful of items. I ordered the street tacos with corn tortillas. They were very small, especially compared to the dishes of my nonceliac friends. I did not get sick.

Great experience. They offer a “gluten aware” menu, but when I told them that I was allergic they came back to tell me that what I ordered “might contain” gluten. They offered to let me choose something else, or make my salmon without the seasoning. I ordered it without the seasoning and it was delicious!

Staff were very knowledgeable about celiac. Dedicated fryer. Fries were delicious. Had a burger with Care Bakery gf bun.

Celiac friendly?

Yes

I’ve eaten here twice and had the quinoa power-bowl. Our server told my table they take celiac disease very seriously. I would totally recommend if you’re looking for a safe, delicious place in town.

Celiac friendly?

Yes

Our waitress was familiar with celiac disease, so that was very reassuring. I had steak, and it was delicious. Not many GF options, but haven’t had a problem eating here.

Went nov 1 2019 to west Ed. They still have their fryer. Southwest salad is dairy and gluten free. It’s awesome go again and again

Celiac friendly?

Yes

Went to Earl’s 10/10/2019 and they have just changed their menu, they no longer offer GF pasta. Had the GF pizza and it was pretty good. The fries are not labeled GF on the menu, asked why and was told because the side dipping sauce was not GF. That’s like saying a Caesar salad isn’t GF because of croutons. 🙄 Had the garlic fries without the sauce and they were totally fine, no issues. Staff was knowledgeable and friendly about it. Miss the pasta but the pizza was good!

I used to enjoy going to this Earls because they had a dedicated fryer but last week they said they don’t have one anymore because they “want to cater more to the vegans”. Not sure what that means. So now it’s salad as a side again...

I have been here a lot and never had an issue! They have a separate vegan/gluten free fryer and the staff takes precautions to make sure everything’s okay. I am very sensitive!

Celiac friendly?

Yes

Delicious pizza! Never had any pizza that crunchy!

Celiac friendly?

Yes

Very good! The best gluten free pizza I ever had. Really crunchy, like the real thing! No reaction afterwards and since I am very sensitive I'm pleased!

Celiac friendly?

Yes

Besides having a gluten aware menu, I wouldn’t recommend it! Serving staff did not seem very certain on what they were serving or how it was being prepared. I would not recommend this.

Celiac friendly?

No

The fries here are dusted with flower. NOT gluten free. Menu says “gluten aware”. Not dedicated. Will probably be cross contamination here.

Celiac friendly?

No

I felt there were a few gluten free options for me- but I didn’t feel 100% confident that there was no cross contamination. They are honest about the fact it is “gluten friendly”- so we tried the GF pizza and the gf lobster tostadas (delicious, but a small appetizer portion). I am non symptomatic celiac, so no way of telling if there was cross contamination- but the waitress did inform the chef, and she did seem on top of it as best she could. :|

Went to this location because of previous review. They no longer have the calamari and fish and chips on their menu... At least not in gluten free. We ended up leaving because the prices seemed high and the selection was average at best for gf in a restaurant.

Spoke with server about their gluten aware pizza and prep methods in the kitchen. I was assured they would prep it separately and cook it on a clean pan, not brown it on the stone. I ate half of pizza and then noticed blackened bits on the bottom of the rest of the pizza that could only have come from a dirty pan or from being browned on the pizza stone (I used to cook pizza in our restaurant). I was definitely seriously glutened, as evidenced by my symptoms later that evening and today.

Celiac friendly?

No

Although our waitress tried her best (very friendly and willing to find things out) I don’t think this is a safe place to eat! I chose a steak off their gluten aware menu... An hour later I am stuck in the bathroom!

Celiac friendly?

No

Their was some choices for gluten free. Their buffalo cauliflower was amazing. But the service was terrible. Food was cold. But they didn’t charge me so that was nice. Not sure I’ll go back

The staff was very knowledgeable and helpful. And a dedicated fryer so I could enjoy the French fries with my family!

Celiac friendly?

Yes

The current menu has one appetizer and one main that are celiac safe. Earls generally has good food, and usually does a great job with allergies, but call ahead before you go to make sure you have options you’ll like.

Asked if they had gluten free items on their menu and the host gave me a “look” then pointed to a handful of items on the menu with a “GA” symbol. He then told me those items were “gluten friendly” making quotations with his fingers. We walked out.

We are here on May 25th, 2019. Our waitress was very knowledgeable about celiac disease and was very careful about everything. They do have a separate fryer, as well as gluten free calamari, fish and chips, and buffalo cauliflower. Highly recommend.

Celiac friendly?

Yes

Had cajun steak, was amazing. The yam fries are cooked in a dedicated deep fryer, and were also great. Wife had the cajun salmon which was really good, but the steak was better. Waitress was knowledgable of cross contamination and was able to answer all my questions.

Highly recommend.

Celiac friendly?

Yes

Earls locations no longer have dedicated deep fryer for gluten-free meals. Fish and chips were a favourite but they’re no longer gluten-free. Earls made a company-wide decision to change from gluten-free deep fryer to vegan friendly deep fryers. Disappointed. Not sure why they didn’t add vegan-friendly deep fryer instead

Earls locations no longer have dedicated deep fryer for gluten-free meals. Fish and chips were a favourite but they’re no longer gluten-free. Earls made a company-wide decision to change from gluten-free deep fryer to vegan friendly deep fryers. Disappointed. Not sure why they didn’t add vegan-friendly deep fryer instead

Staff was very knowledgeable about cross contamination

Celiac friendly?

Yes

A comida é deliciosa mas não são exclusivos gluten free.

Great food and lots of gluten aware options

Have eaten here 2 times. Great burgers! They offer gluten free buns. Dedicated fryer for great fries. Staff knowledgeable about needs for carefully prepared gluten free.

We went to West Hills location. Staff was very friendly and didn’t seem to have any problems.

Excellent food and staff. Felt incredibly safe and taken care of.

Celiac friendly?

Yes

I had the gluten aware Calamari which was in a dedicated fryer! Delicious and a happy tummy. Had the house salad on the side.

Celiac friendly?

Yes

Excellent staff and knowledgeable. Fries are cooked in separate fryer and therefore safe. I had a chicken sandwich with spinach, Brie and figs on a GF bun (very good). Son had Cajun chicken dinner - they usually cook on the same grill but chef said would cook in separate pan to avoid cross contamination- awesome place to eat as celiac.

Their menu says gluten conscious, so decided to check it out. Got the superfood quinoa salad with salmon and truffle fries. Didn’t feel so awesome and started wondering if it could have been from there. The website lists allergens...both of the items I got were “may* and may” for gluten. Apparently “may*” means cross contamination from the fryer. So, the gluten conscious truffle fries were fried with gluten items and the chickpeas on the salad were as well. They should inform the patron when they’re ordering. I specifically said I had a gluten allergy. I’m sure some of the items are fine, but make sure you ask them to leave off anything that’s been mingling with gluten...and if you have celiac don’t get anything fried.

Celiac friendly?

No

I don’t think they provide dedicated French fry fryers anymore. The happy hour tacos are celiac friendly however and most of the staff seem very attentive to the allergy. Not a huge selection for entrees besides the usual steaks and salads.

Celiac friendly?

Yes

Staff seemed put off about my questions about the food options (ie are your chips fried here?). The food was good, but as others have said, very limited. Steak, fish, salad or possibly tacos.

Very careful- separate deep fryer! Very good never had a problem

Celiac friendly?

Yes

There’s a lot of gluten free options, burgers, crispy calamari, fish & chips, steaks and a lot more. The gluten free options are indicated with a GA sign. There’s also vegetarian options. The fries are as well gluten free and there’s a dedicated fryer to fry in the gluten free options. For the burgers, you just have to ask for gluten free bun.

Celiac friendly?

Yes

There weren’t many options for celiacs and when they brought my salad it had Cajun chicken (containing gluten) instead of plain chicken as requested. Not great

Celiac friendly?

No

Great food. Good choices for GF items. Only one GF beer, but it was good too.

Celiac friendly?

Yes

Not a very big menu for gf when I went

The GF fish n chips wasn’t very good and there were only 2 small pieces. Didn’t get sick though