Update May 2022: Manager has informed me that they are discontinuing their gluten free fryer
So far this is the only restaurant I feel safe at. The staff has gone through proper allergy and food intolerance training and actually knew what celiac was/the precautions they must take to avoid cross contamination. They even have a dedicated gluten free and vegan frier for french fries, chickpeas, etc. The staff is so knowledgeable that my server noticed a mistake I made when I accidently ordered something that used a non-gluten free sauce and found me a gluten free alternative before I even had the chance to notice. I would have never realized that I ordered a gluten based sauce if he had not caught my mistake. This was the first time in months I have left a restaurant not feeling sick.
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
No dedicated fryer but lists their fries and calamari as gluten free despite being fried in the same fryer, you can see into the kitchen and there is very clearly no effort to minimize cross contamination
— Not at all
— No gluten-free information on the menu
— Not Much
— Average
We were told there is a dedicated gluten free fryer. We were also told gluten free pizzas are cooked separately on a pan. We ate there twice, including pizza, and deep fried dry ribs, cauliflower “wings” and fries. The burgers and gluten free burger buns were awesome. We felt safe and no one got sick.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
I had the fig and brie chicken burger on a GF buns. It was great! Had Yam fries as a side. They have a dedicated fryer.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Good
The servers were super polite and knowledgeable. They took special precautions with my food, and they have a fryer dedicated to fries so there isn’t cross contamination. Absolutely wonderful!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
They said they knew about celiac disease and cross contamination and would be able to supervise the order. They have a dedicated fryer, but unfortunately got my fries order mixed up and i ended up getting glutenated.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
GF options are limited, but staff are very knowledgeable and aware of cross contamination. They used to have a dedicated fryer but got rid of it for some reason. So fries not safe for celiacs anymore.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Good
Dedicated Fryer! No dedicated menus but everything is clearly marked. Had a steak, mash and veg , lobster tail, and truffle fries. No issues.
Server was wonderful, cared and confirmed cross contamination question concerns were conquered.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I ordered the Wednesday night steak special which came with a 9oz sirloin and two sides. Because of my allium allergy, I chose gluten free fries and a spring salad for only $24. My server Isaac was super accommodating and explained everything about the kitchen for me and the preparation for the food. They seem to have great communication between table to kitchen which I appreciate so much. Unfortunately, there were no gluten free desserts.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Order is well marked. Server was amazing. Food was good- limited menu options. But safe!!! My burger and fries would have been great if it had been served warm. Haven’t had French fries since July, would have enjoyed them more if they were warm.
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Good
The waitress was so great and so was the food! There are only a couple of gluten aware options but the Thai bowl I had was incredibly good!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Great restaurant. Had steak, mashed potatoes and green beans.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
No seperate fryer or gluten free buns. No gluten free breakfast options. Was very dissapointed as usually Earls is so good for gluten free. The waiter was unsure about most things on the menu being gluten free. Very limited options
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Good
I originally recommended Earls but the last 2 times I ate there I got sick from the calamari the first time and fries the second time. They say they have a dedicated fryer but my experience says otherwise.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Good
Dedicated gluten free fryer, always get the yam fries and chicken tacos on corn tortillas. They also have steak, seafood, salads lots of gf options
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Manager stated that their vegan fryer can be used for orders that require no cross contamination. Just so happens that all the vegan fryer items don’t contain gluten. Manger discussed the menu with me and mentioned modifications.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
I’ve given 3 stars only bc I should’ve expected them to be super busy on a Friday night and therefore not be “on the ball” about the gluten cross contamination stuff so I can’t rlly blame them for that. I did take away 2 stars because I got two different answers about if they have a gluten free fryer or not so I don’t know who to believe and I had an immediate reaction to a dish listed as gluten free (chances are the reaction was due to gluten exposure but there’s no way to tell for sure). Lastly, when I informed the server I was celiac and explained what that meant, she responded by saying “haha wow you’re life must suck” and scurried away. I wasn’t insulted by the comment, just found it weird. Tje reason why I took a star off was because she didn’t say anything other than commenting how my life sucks, I didn’t feel assured that she understood the seriousness of my condition or really listened to what I was saying.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Average
Only the east location in Regina has a dedicated fryer
— Somewhat
— Some
— Good
Horrible experience here, ordered from gluten-free menu and stated that I have celiac but I got super sick from the food. Will not eat here again!!!
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Poor
Love Earl’s because they have a dedicated fryer so that means fries! Yam fries!! The food is pretty good although the price can be a bit high for the quality. Staff is knowledgable or will ask the kitchen to be sure, which I appreciate. During non-covid times the yaletown location can have a waitlist for dinner.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
I ordered gluten free chicken tacos with fries as the waiter said there was a separate deep fryer. When it came out the fries were directly touching the regular garlic toast from my mom's order who I was with (not gf). I told the server I can't eat this with it touching as a small amount like that can make me sick so they took it back to remake and came out with a new order 10 minutes later. I asked to speak to the supervisor who apologized. She came back while we were eating and I wanted to double check the fries were gf because they looked slightly coated with something. She said yes they are but it's too late you've already eaten half of them and laughed. Fast forward 2 hours when I am severely vomiting and having diarrhea. Ended up in the hospital. To make it better my identical twin who is also celiac and ordered the same meal also got sick. We went to the hospital together. I am expecting a call back from Earls regarding this situation.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Below Average
I was a bit wary coming here but the staff were very willing to explain how they keep things gluten free. There aren't a lot of options but I ordered the Santa Fe chicken salad and yam fries and didn't get sick. I asked them to cook the chicken on a piece of foil as it didn't appear that they had a separate grill area for gluten free but I can't tell if they did or not. I did double check multiple times everything was "gluten aware" as they call it and I would be willing to go back.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
They used to have a dedicated gluten free fryer but after visiting today they no longer have one. Becareful as the fries are listed as gluten aware but they are not gluten free and certainly not Celiac safe. They offer gluten-free buns.
They're very safe. They take GF for celiacs seriously.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
They were very knowledgeable about celiac disease
Love love love the chicken Santa Fe salad , no tortilla chips of course
Good service
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
When I called the hostess had no idea but did go speak to someone in the kitchen. Returned to the phone saying they could accommodate my needs. The online allergen menu says everything may have gluten in it, everything! The in store menu has “ga” for gluten aware next to a small handful of items. I ordered the street tacos with corn tortillas. They were very small, especially compared to the dishes of my nonceliac friends. I did not get sick.
Great experience. They offer a “gluten aware” menu, but when I told them that I was allergic they came back to tell me that what I ordered “might contain” gluten. They offered to let me choose something else, or make my salmon without the seasoning. I ordered it without the seasoning and it was delicious!
Staff were very knowledgeable about celiac. Dedicated fryer. Fries were delicious. Had a burger with Care Bakery gf bun.
Yes
I’ve eaten here twice and had the quinoa power-bowl. Our server told my table they take celiac disease very seriously. I would totally recommend if you’re looking for a safe, delicious place in town.
Yes
Our waitress was familiar with celiac disease, so that was very reassuring. I had steak, and it was delicious. Not many GF options, but haven’t had a problem eating here.
Went nov 1 2019 to west Ed. They still have their fryer. Southwest salad is dairy and gluten free. It’s awesome go again and again
Yes
Went to Earl’s 10/10/2019 and they have just changed their menu, they no longer offer GF pasta. Had the GF pizza and it was pretty good. The fries are not labeled GF on the menu, asked why and was told because the side dipping sauce was not GF. That’s like saying a Caesar salad isn’t GF because of croutons. 🙄 Had the garlic fries without the sauce and they were totally fine, no issues. Staff was knowledgeable and friendly about it. Miss the pasta but the pizza was good!
Yes
I used to enjoy going to this Earls because they had a dedicated fryer but last week they said they don’t have one anymore because they “want to cater more to the vegans”. Not sure what that means. So now it’s salad as a side again...
I have been here a lot and never had an issue! They have a separate vegan/gluten free fryer and the staff takes precautions to make sure everything’s okay. I am very sensitive!
Yes
Delicious pizza! Never had any pizza that crunchy!
Yes
Very good! The best gluten free pizza I ever had. Really crunchy, like the real thing! No reaction afterwards and since I am very sensitive I'm pleased!
Yes
Besides having a gluten aware menu, I wouldn’t recommend it! Serving staff did not seem very certain on what they were serving or how it was being prepared. I would not recommend this.
No
The fries here are dusted with flower. NOT gluten free. Menu says “gluten aware”. Not dedicated. Will probably be cross contamination here.
No
I felt there were a few gluten free options for me- but I didn’t feel 100% confident that there was no cross contamination. They are honest about the fact it is “gluten friendly”- so we tried the GF pizza and the gf lobster tostadas (delicious, but a small appetizer portion). I am non symptomatic celiac, so no way of telling if there was cross contamination- but the waitress did inform the chef, and she did seem on top of it as best she could. :|
Went to this location because of previous review. They no longer have the calamari and fish and chips on their menu... At least not in gluten free. We ended up leaving because the prices seemed high and the selection was average at best for gf in a restaurant.
Spoke with server about their gluten aware pizza and prep methods in the kitchen. I was assured they would prep it separately and cook it on a clean pan, not brown it on the stone. I ate half of pizza and then noticed blackened bits on the bottom of the rest of the pizza that could only have come from a dirty pan or from being browned on the pizza stone (I used to cook pizza in our restaurant). I was definitely seriously glutened, as evidenced by my symptoms later that evening and today.
No
Yes
Although our waitress tried her best (very friendly and willing to find things out) I don’t think this is a safe place to eat! I chose a steak off their gluten aware menu... An hour later I am stuck in the bathroom!
No
Their was some choices for gluten free. Their buffalo cauliflower was amazing. But the service was terrible. Food was cold. But they didn’t charge me so that was nice. Not sure I’ll go back
The staff was very knowledgeable and helpful. And a dedicated fryer so I could enjoy the French fries with my family!
Yes
The current menu has one appetizer and one main that are celiac safe. Earls generally has good food, and usually does a great job with allergies, but call ahead before you go to make sure you have options you’ll like.