Fantastic service and delicious food! The staff is great at knowing which items contain gluten and what’s safe, they are all very friendly. And the food is SO GOOD!
— Somewhat
— Most
— Excellent
Staff gets it, lots of options. Separate toaster (just way too slow), change gloves. Dedicated fryer. Just way too expensive for the burger, I’d rather go to Kensington’s, much fresher in my opinion.
— Somewhat
— No gluten-free information on the menu
— Some
— Average
Great burgers! They were knowledgeable and packed the gluten free items separate. We had a great experience.
— Somewhat
— No gluten-free information on the menu
— Most
— Good
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Staff was knowledgeable about ingredients and took time to mark my order gluten free. Burgers are prepped at a separate station and they have totally separate burger toppings from the main "buffet-style" topping bar, lessening the risk of cross contamination. GF bun was really tasty, a bit like a corn dog wrapper! Definitely felt safe eating here.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
They take their food preparation seriously and try to minimize cross contamination as much as they can. Fryers are not contaminated, they switch gloves before touching the gf bun and putting it in a separate toaster too. Burger toppings are all grabbed from a separate side as well.
Had great service at this location they asked if the gluten free order was for an allergy and when I said yes they took the burger toppings from closed containers in the fridge instead of from the counter where all other burgers are dressed. They also brought me the salad dressing bottle so I could check the ingredients myself when they could tell me for sure it was gluten free. Very happy with the caution taken and the service recieved. I can't comment on cross contamination because my daughter is so new to celiac she hasn't healed enough to have a noticable reaction.
Yes
Yes
Gluten free bun is great but when I asked about separate fryer for fries he said no it was all the same. So not sure if that’s changed from other reviews or if he was just being lazy about not wanting to do another batch of fries. Didn’t change gloves till I asked him too. Etc.- wouldn’t recommend
Great burgers! Gluten free bun is tasty and fries and gravy are gluten free too!! Staff was really helpful.
Yes
This is a fast food burger place but a step up. Burgers are made to order with a nice soft gluten free bun. Dedicated fryer. Staff are knowledgeable and took extra care.
Yes
Great burger, gluten free bun!
Yes
Meghan was extremely knowledgeable about celiac, and was clear with staff to make sure it’s safe.. Highly recommend this location
They handle food very well. Gf bun was tasty. Happy to have found a place to eat burger and fries and not get sick. Their gravy is also gf.
Yes
Yes
Definitely gluten free if you mention you need it. Separate prep area, separate condiments, etc.
Yes
Sometimes takes too long for them to get my food ready and one time they had no soap in either bathroom, but they do have gluten free buns and will prepare fresh non-contaminated toppings. I wasn’t too confident with the single burger tongs used to transfer the patty to the buns though.
Gluten Free burguers and fries, great place!
Yes
This South St. is pretty good! My family and I have gone here plenty of times and the staff is usually very kind and accommodating. However, there has been a few times where they have not been completely happy about accommodating our disease (visibly annoyed). They have the burgers on the same counter as the gluten buns but they will switch gloves and use ingredients from the bottom if you ask.
Yes
Delicious gluten free burgers & fries. They have a separate toaster for gf buns and separate toppings as well. The staff change their gloves multiple times. Excellent cross-contamination practices.
Yes
Excellent cross-contamination practices. Safe place to eat - just tell them up front!
Yes
Celiac awareness was awesome. Separate toaster for buns, separate fryer for fries. Tell them you are Celiac GF and they dress your burger with toppings straight from the fridge. Celiac staff member is doing a great job educating everyone.
Yes
Hambúrguer delicioso!!! Na hora do pedido a funcionária pergunta se é gluten free por escolha ou por alergia/doença, o que demonstra muito cuidado desde o início. O valor também é bastante acessível. Se eu pudesse ia toda semana!
Yes
This our go to faster burger place!! Great with avoiding cross contamination, have gf buns + dedicated gf toaster. Fries are safe! Worth every penny!!
Yes
They always change gloves and really understand celiac .
Yes
Great staff, separate toppings for no cross contamination. Have eaten there several times with no issues.
Yes
Another awesome burger. Knowledgeable staff. Feel safe eating here.
Yes
Yes
Extremely good food handling. Knew to use fresh toppings and to change gloves without having to be told. Would absolutely go back.
Yes
Phenomenal! Favourite place for a quick meal!
Staff are very knowledgeable - even have a staff member with Celiac!!
Always friendly, always caring and always a good meal!
Thanks!
The manger and her staff are awesome! She made sure my Celiac Condition was top priority. Instantly fell in love with this place because of the staff and their practices.
Yes
Staff very knowledgeable with GF and they have a dedicated prep area for burgers and fries are GF because it only has fries in the oil
Yes
Okay good, but got cross contaminated here last night.
Amazing place, they know how to do celiac. Even the gravy is gluten free!!! Totally recommend this place!!
Yes
Gluten free burgers, buns with dedicated GF toaster. Server changed glove to take care of our order and used fresh toppings from below to avoid cross contamination. Hubby, who is celiac, loved how they only make fries in their fryer. (Don’t think they have any breaded deep fry items on their menu). Minus one star as cashier who took our order was not very knowledgeable about the ingredients in their sauces and what a dedicated fryer is.
Yes
Definitley a treat and I enjoyed it.
Very celiac friendly, it is my Son’s new Favourite burger place to go:)
South Street is the only “fast food” place I feel comfortable eating at. They have separate ingredients, a dedicated toaster and fryer, and are incredibly conscious. A little expensive for what you get, but having a good burger and fries at a restaurant that’s safe is a rarity.
Yes
Went to the Bayshore location and they are just as amazing! It’s so nice to know I can eat well and safely.
Yes
Great spot, very knowledgeable and take very seriously! Def recommend!!
Yes
Gluten free buns and fries are safe. The girl that worked there was excellent and made sure the staff member prepared my sons burger separate from the rest of our order and changed her gloves.
Yes
The staff is knowledgeable, everyone who handled my order and food confirmed that it was a gluten allergy and used a dedicated toaster, did glove changes. Fries are in a french fry only fryer. Food is always very good!
I went here because of the good reviews and was not disappointed. Not only do they have all the proper procedures in place if you notify them you need to be gluten free, you can see everything they're doing behind the counter which is great if you're nervous about cross contamination like me. I'm definitely going back here!
Yes
Yes
Yes
Very celiac friendly. The cashier was amazing when taking my order assuring me they take every precaution in preventing cross contamination. They take it very seriously and you can't definitely eat with ease.
Some cross contamination issues, be vigilant!
Yes
As usual, South Street Burger is my feel good, gf, fast food haven! They do a fabulous job making sure that their is no cross contamination when prepping your meal. I have eaten here a few times since my celiac diagnosis, and it’s nice to feel safe when eating out.
Yes