Gluten-Free at Burgerville

We visited here today and learned that they have a fryer that they call GF, but it is connected to the two other fries with the same filter. So the oil is filtered through the same filter that the oil cooks the fish and chicken with.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Edit: definitely got glutened yesterday after eating here safely for a year not sure what changed. I think the fries. Also, they told me the grilled chicken sandwich was safe and yet it’s not on the gluten free allergen menu. Really stinks as they used to take great care of me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I explained that I have celiac disease, “which is sort of like a gluten allergy.” Because I said it was an allergy they used separate gloves and utensils to make my Northwest Cheeseburger as a lettuce wrap (although they do offer GF buns). Also, they fried me fries in a separate GF frier! The DF shakes are so delicious!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I’ve never gotten sick here and it tastes super good!!! 😋

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Thought their fries were safe, but I’m sick now, and I see that their allergen menu clearly states that all their fries have gluten. Not sure if this is something that recently changed, but please don’t make the mistake I did! Avoid the fries!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Salads with grilled chicken

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I enjoy eating out here. This is one of the only fast food places around that I can order gluten free through the drive through and not get sick. I think the staff is knowledgeable and kind. I’m a big fan!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers outdoor seating

Great experience, always my go to

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We stop here with some regularity when traveling from Seattle and Portland. They have been accommodating with a gluten free “allergy burger” and they say their fryer is gluten free. One of us has plain hamburger the other bacon and cheese each with fries. We always select unassembled and we’ve been able to get sealed gf buns. Two sensitive celiacs both feel fine afterwards.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Their food is wonderful and they are super accommodating for vegan cheese and gluten free. We love their burgers!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Amazing food! So happy to find a fast food gluten free restaurant! Bun was an extra $1.89 and they also have gluten free and dairy free cookie ice cream sandwiches. So good

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I love that they have Impossible burgers with GF buns and DF shakes (made with coconut bliss ice cream). I haven’t re-confirmed that they have a dedicated fryer but haven’t felt bad after eating fries there several times. Nice to have a fast food option!

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

BE AWARE!! Everyone writes about their fries being gluten free but they are NOT! The burgerville website allergen menu marks fries as containing gluten.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

Tell them you have celiac or a Gluten allergy and they will take the extra precautions to prepare your food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They have gluten free burger options, but they are not careful, and I have dealt with issues after eating there. If you are a Celiac, I do not recommend eating at Burgerville. However, their fries have a designated fryer, so they are safe, and they have extraordinary milkshakes. The GF burgers are awesome if you are willing to take the risk, just not a good idea for Celiacs disease.

Edit: I have learned through a bit more experimenting, and watching, that this problem is only in Woodland. I travel to Longview, or Vancouver if I want a GF burger, now. DO NOT eat at the Woodland Burgerville. In the other locations, though, if you ask them to, they change gloves, or many of them have a designated place for preparing the GF burgers. If you go inside, you can watch them prepare it, as well. Also, you will want to always tell them not to toast it, as most of them don't have designated places to toast the buns. I am confident in the people there to be careful, just NOT at this Woodland location.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout

I will update my review later if I get sick, but so far am very impressed with this BurgerVille!!

I called ahead of time to ask about gluten free options and they were very knowledgeable. They offered an unassembled gluten free bun still in its wrapper to prevent cross contamination. Additionally, they have a dedicated gluten free frier.

At every step of the process, I felt confident that they were taking steps to ensure I did not get sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The person who took my order answered my many questions about allergy protocols, before I decided to order. As his co-worker overheard our exchange he asked from the back “what allergy?” When I said gluten he said okay and gave a thumbs up. I was assured every fried item has its own fryer and cooking surface would be cleaned in addition the usual gloves & clean prep area. I watched the staffer put on new gloves & make my burger (in a lettuce wrap, I’m not a fan of Udi’s buns). Then he proceeded to prep my husband’s glutenful burger. Without changing gloves he then scooped fries and put them in the bag with my husband’s burger. I explained that I needed new fries with new gloves on and in a separate bag; he apologized and quickly did as I asked. The food was tasty. I would eat there again, but only after my usual rigamarole of asking all the questions and because I can watch the food as it’s prepared and packaged.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good vegan options
• Offers online ordering

Has a gluten-free frier, but staff said all foods are cooked on the same surface, including toasted buns.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

There service went downhill. I got an onion ring in my fries (I'm gluten free Celiac) They got mad when I sent the order back. I've gotten sick the last 2 times I tried to eat there. Burgers were hard and cold, the cheese wasn't even melted.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Burgerville comes through again! Their regular restaurants and the restaurant at PDX have gluten free options that are safe for Celiac!

I ate a delicious breakfast sandwich with eggs, cheese, and bacon this morning while waiting for my plane. They even have water in reusable metal bottles!

Always love 💕 eating at Burgerville because you feel like a normal person going to a burger place and ordering food!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Dog friendly
• Good for breakfast/brunch
• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Low-FODMAP friendly
• Offers online ordering
• Paleo friendly

Local quality fast food chain that features local ingredients.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering

Great place to eat. They offer gluten free buns that are individually wrapped and if you ask for a deconstructed burger they will put your ingredients in a box and the bun on the side. All their fries are gluten-free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wow! A genuinely good takeout fastfood burger place. Wish it was available in other regions. Great experience.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout

These people understand Celiac! They tag your food with gluten sensitivity, have a dedicated fryer for fries 🍟 (not onion rings) and can give you your order unassembled with a gluten free bun.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering
• Offers outdoor seating

We called and there’s a separate fryer for their fries. The gluten free bun needs to be untoasted for cross-contamination reasons. The staff was very knowledgeable about celiac and this was the first time my partner was able to order a burger in a drive-thru in years. It was all delicious and we went there three times in a week out of excitement lmao.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good vegan options
• Good with other allergies
• Offers delivery
• Offers online ordering

To my amazement, they offered gluten free chocolate chip cookie ice cream sandwiches! I didn’t venture beyond this treat to try their Udi’s gluten free hamburger bun or salads. Those will be on my next visit which is sure to be soon!

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering
• Offers outdoor seating

Always out of GF buns !!! Don’t bother!!!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Good for takeout

Went here late one night and was excited to get a burger and dairy free shake! The first sip of my shake I got a chunk of ‘thin mint cookie’ and I was like great, there goes dairy & gluten.... hoped I would be Ok, but sick all weekend.

Was very hopeful, so just be clear about your allergies and that you need them to clean their equipment before your shake.

I would get the bun unassembled if you have CC sensitivity.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for takeout
• Good with other allergies

My daughter has silent celiac so I can’t speak to a reaction, but I did ask if all of their fries are made in a dedicated fryer and they said yes. Most but not all Burgerville locations seem to have dedicated fryers, so I was glad this one was.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for takeout

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers outdoor seating

Despite these reviews, they are careful. But YOU have to take some responsibility. Know what you need. They will give you the whole burger unassembled, bun in plastic, with no opportunity for cross contamination. Fryers are GF. But this isn't a GF restaurant. Come on. Be smart and watch out for yourself.

They do the bu. In the bag from UDIS but they didn’t warm it properly so it was dry and falling apart.

The fact that the hamburger comes Unassembled isn’t a problem but it was cold and no toppings came with the double patty. The line was extremely long and we almost gave up instead of getting our food corrected. The frys tasted horrible like old oil. All this being said I love Burgerville! But this location is horrible this is the second time we have eaten here when traveling and it was horrible both times.

Don’t bother with this location.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

All Burgervilles are awesome they are healthier than other fast food restaurants but still not the healthiest.

Love the fact that we can get burgers, fries, and milkshakes. The burgers come disassembled so you can add what you like. The bun is sealed and warmed.

They had gluten free buns and the burgers pretty good and not expensive!

Celiac friendly?

Yes

Great burgers and fries. Fries are made in a separate fryer, and staff was knowledgeable about Celiac's and seemed genuinely happy to help. If you let them know, they can give you your burger deconstructed, with the bun still individually wrapped, so you can put it together yourself and ensure no CC.

Celiac friendly?

Yes

I always get sick from the grilled chicken (Worcester shire sauce probably not GF) but other than that i never have a problem! the normal burger patty is way too small so i suggest tillamook burger for a real normal size. over priced but still worth it for being able to eat burgers and fries!

Celiac friendly?

Yes

They have great burgers. They offer allergy sensitivity to gluten to be specified and their fries are gluten free including rosemary shoestring fries!

Celiac friendly?

Yes

The cross-contamination is really bad. The fryer for the french fries is only gluten-free when they do not have gluten filled seasonal items to fry in it

Celiac friendly?

No

The milkshakes are the best since they are made of real ice cream. The burgers are tiny and pricey for their size. I do like that they get local ingredients. I don’t recommend going here for burgers, but it’s worth a stop for a milkshake.

Always great about accommodating my daughter with celiac.

Celiac friendly?

Yes

This is one of the slowest Burgerville’s I’ve been to. But the food is good, there’s a GF bun option, not dedicated kitchen, but they ask if it’s ok to toast on equipment. Also, they now serve DF milkshakes, hallelujah!

Cashier was clearly new. Asked about gluten free bun right from the start. When the receipt didn’t say GF I asked and manager acted like it was my fault. Burger was brought out disassembled. Bun on one plate, patties and condiments on another, fries on a third plate.... they have good intentions but clearly need to work on a few things.

Celiac friendly?

Yes

Dedicated fryer and gluten free buns available. They'll ask to toast together or warm separate from other gluten items for each order. The buns are a bit dry and a bit large for the smaller burger orders but fine with extra dipping sauce. It's a great stop for fast food and would be a wonderful model for other chains to follow.

It wasn't terrible.. they actually forgot the burger for the gf bun. Everything else but the burger. Average service.

The fries are in a dedicated fryer, most seasonal milkshakes are GF, and we have yet to get sick from any of their burgers. Always ask for them “not toasted and not assembled” to minimize risk of contamination. Their toasters are used for gluten buns, major risk.

Celiac friendly?

Yes

Good burgers, similar to like a Burger King Whopper. Bread holds up at first but soon falls apart and turns into a mess, which was okay as I ate in and was able to wash my hands afterwards (and am generally just grateful for any gf bread option!) Vanilla shake was creamy and delicious, if you can tolerate dairy (I will make an exception on occasion and take dijestive enzymes :)

Fantastic experience. I’m always nervous with GF options in airports but Burgerville crushed it. They gave me the option to assemble my own sandwich to minimize cross contamination risk. I received my breakfast sandwich components in a separate container and an individually packaged GF bun (that had still been warmed). Felt super confident and comfortable

Celiac friendly?

Yes

The do have GF buns but that’s about as far as it goes..

Celiac friendly?

No