Don’t let them steam your burrito, it will be contaminated. Ask them to get new bags of chips and cheese for your burrito as they touch these with their glutened hands. Make sure they change gloves before handling your tortilla. Some staff are very knowledgeable, others you have to be specific about your needs.
They have gluten free wraps for burritos and all food in the kitchen other than the non-gf tortillas are gluten free. When you ask for GF they will put on new gloves before handling your tortilla and are very careful of cross contamination.
Okay, so this was the first "out of my kitchen" stop for food. It is low key and not stressful for a Celiac like myself. I did not want to go bowl style...I wanted that gluten free tortilla! I told the gal at the counter and no questions asked she changed her gloves and grabbed the g-free tortilla from the other side of the counter. Much to my delight all of the options for fillings are g-free. The next worker nicely changed his gloves as well after asking if I wanted him too. The food was just as delicious as it was before my diagnosis!
First burrito I have had in years and it was wonderful. GF tortilla is $1 additional which is very reasonable. Staff knowledgeable about proper handling to prevent cross contamination. highly recommend!
I was recently diagnosed non-celiac gluten sensitivity and have been on a gf diet for six weeks. It was almost a month before I attempted to eat out and there have been several places I have been to and ordered gf but in the end got sick. Neato Burrito is the only place I have had ZERO issues with!! The Carlisle Pike location is amazing! The staff is well trained on gluten free. All of their stuff is gluten free except for the tortilla wraps..... BUT they just started carrying a Gluten Free wrap for burritos. I have not tried it yet but my husband did and said it was good.All you have to do is let them know before you place your order that you are gluten free. They will change their gloves and let everyone know going down the line and they will also change their gloves. The staff is super friendly and accommodating. When I am in a pinch because I did not plan ahead, I head to Beato Burrito for a great meal that does not make me sick.