I have been here twice now since my diagnosis. The first time was back in March 2024 and the second was last night. Both times weren’t good. Both times I wrote atop my order paper that my daughter and I have celiac so please no gluten. I spoke with our waiter and said no French fries because they’re not cross-contact safe. I wrote gluten free in front of both our orders and I ordered separately from the people I was with both times to make sure it was clear that our orders were *special*
Last night, they sent me a side salad with croutons three times before they sent me one without croutons. My gluten free sandwich was sent out surrounded by and touching the fries I did not order.
My daughter got gf/cauliflower crust cheese pizza. She said it was a bit “spicy.” Shes 7. But she didn’t have a reaction.
I got a Philly cheesesteak on a gf bun. I had it before so I thought I’d be ok and be adventurous. My response to gluten is severe abdominal pain. I am experiencing abdominal pain. It’s not severe yet but it’s likely I came in contact with gluten during my meal. I’m going to reach out to management because this experience was frustrating to say the least.
Additionally the food is overpriced reheated frozen foods. It’s not delicious or worth the price.
Based on the previous review, I ordered the popcorn and cauliflower crust pizza. I did not have a reaction. The popcorn was amazing, the pizza was just fine.
I have always been able to safe enjoy popcorn here, but wanted to try the dinner options. After speaking the with several, I felt safe ordering a GF Pizza and didn’t have any reaction! They cook and serve the pizza in dedicated pans - GF comes out on a square plate so you don’t have to guess when it arrives in the dark!
I was told the fryer is shared.
I was pleasantly surprised to be able to eat at the Alamo Drafthouse! I am a sensitive Celiac and I felt totally fine after having a burger and fries (yes, dedicated fryer!). Our server was incredibly kind and took detailed notes on my allergy, and answered my numerous questions about cross contamination. They do not grill bread on the grill so I had a burger, and they have a dedicated French fry frier. I was unsure how their oven worked for toasting bread so I opted out of the GF bun, but you could probably ask more questions about it if you’re interested. All of this said, the theater has a very strict no talking policy once the movie had started which gave me a ton of anxiety (also making it hard to enjoy the movie) while I waited for food—how would I whisper any of my potential one million concerns, if the meal looked wrong!!?? If you want to eat a meal, I’d recommend getting there like 45 minutes early because it also took them twice as long or more to bring me food—not a complaint at all, since it likely means they took extra care, but a reality to be aware of. Luckily I didn’t have to communicate with staff mostly in the dark during the movie!
My go-to here (at least 3 times a month, movie pass is awesome) is the grilled chicken Caesar salad with no croutons. I always put down “no croutons (allergy)” and sometimes they ask if it’s gluten, sometimes they don’t. About 1/4 of the times I order it, it arrives with croutons, and once about a year ago it arrived with croutons pieces in it meaning someone put croutons in and pulled them out by hand. The reason I keep ordering it is because IT’s DELICIOUS!!! I’m not even joking it’s the best salad in the state IMHO. I hear they have good gf pizza from a waiter I spoke to the last time I went, will try it next time. Thanks to the other reviewer here, I had no idea they had gf burger and gf fries???? I’ll have to ask again, the last time I asked a few months ago the waiter told me they had a shared fryer for fries and chicken sandwiches, and the burgers would have cross contamination from surfaces and toppings, so I’m surprised they obliged them.
This is the second time I’ve been brave enough to eat here (the regular popcorn aside, always safe) They can do the chicken club with a GF bun (tasty) but I believe the fries are a shared fryer so pass on those. With Alamo always best to go early so you can have active communication with them, obvi always a risk eating in the dark with our kind. Nice to get your food before the lights go down, the theatre opens 30 mins prior to the showing so I suggest rolling up then to convey the severity. Happy to report no cross contam and the food was good! Posting an uncute pic of the sandwich so you can recognize it. Looks like an udis bun.
The bottomless popcorn is delicious (can get without butter if needed, but with the butter is delicious). Menu items are not marked gf and you order during the movie via a paper, so no room for asking questions which makes special requests hard. For the sake of safety I’ve stuck exclusively to the bottomless popcorn and to drinks I know to be safe.
I have had the popcorn here a few times now without getting sick. I am generally super careful when eating out, but theatre/stadium popcorn is the one place where I push my luck sometimes. Alamo’s is great and zero reaction from me - even with the butter. I just wish they would mark it as GF if it is!
Loved the food… till now.
I feel so dumb. We wrote on the menu card that this pizza was an allergy- but the staff didn’t question or verify, and we didn’t make sure to iterate it needed special care.
Best tasting gluten free pizza I have had in a long time, but clearly a bad cross contamination as my partner is in her bathroom puking up her guts.
Passing by the kitchen on the way out, it sounded hectic with people shouting, dishes making noise, and pans clanging. Having experience in a commercial kitchen, I just don’t see how an unorganized kitchen like this can take care of details.
Don’t put gluten free on your menu if you’re unwilling to hold your staff to a standard of safety. Now you’ve literally poisoned a sick person who just wanted to feel normal…
I really wouldn't trust eating here, especially with Celiac. I love Alamo, but the three times I've ordered here, there was some mistake pertaining to my intolerance. The last mistake they gave me vegan instead of gluten-free, which hasn't happened to me... ever... I asked all the right questions and even clarified when they brought it to me, but it just seems like allergies aren't taken too seriously here. They comped my meal, but I will definitely not be ordering food here until they get stricter about food allergies.
I want to give this place 4 stars (vs. 3) but the reality is that I didn't feel great after eating here. I can't guarantee it was my meal? But it most likely was, so -- approach with care and caution, I guess.
I let the server (who was lovely) know I was celiac. He seemed knowledgeable and focused, and said he was flagging my order. I had the BLT club on a GF bun and fries (which he said were in a dedicated fryer). They also offer GF pizza crust.
Have taken our Celiac daughter here many times. She likes the gluten free cheese pizza, no reactions. Also you know it’s a gluten free pizza by the shape of the pan—GF crust is always on a square plate, whereas the regular pizzas come on a round plate.
We also like bottomless popcorn with butter (real clarified butter). Always a win.
For anyone who’s had trouble with Alamo before—I recommend getting there at least 20 min before showtime so you have a chance to talk to your waiter.
A very limited number of options, but I’ve had fine experiences ordering the gf pizza and grilled chicken sandwich with gf bread. I never eat the fries though so either swap it for salad or let your companion eat the fries. With the pizza I had a very nice waiter once tell me the gluten free ones will always come in a square tin while the regular will be circular. This has made me feel much more at ease since both versions are thin and difficult to tell apart otherwise, especially in the dark. I also had herb parmesan popcorn many times without issues.
Whomp whomp. Asked the waiter if he gets people with GF allergies often and he confidently said ‘yes’! I asked if the popcorn was GF and he said he didn’t know but he probably should. Made no effort past that. Strike 1. Then I asked if the fryer was dedicated and if there was any reason to be concerned that the fryer was used for anything else. He said no and he would make sure to add lots of exclamation marks to the note for the kitchen. Then he asked how to spell gluten. Strike 2. Meal came out and my fries were on the same plate as the gluten bread burger that my boyfriend ordered. We had ordered separately. Strike 3. Did not eat and I fully have no confidence they know what is safe. Lucky for me, I know the red flags and simply enjoyed the movie.
Awful experience. I thought the pizza looked weird so I asked the waitress if she was sure it was gluten free and she said yes. I took a bite and immediately realized there was gluten in the crust and tried to spit it out but it was enough to trigger a reaction. She came back after I’d taken that bite to say no, there’d been a mistake and it wasn’t gf (yeah I know.) the kicker? They still charged me. Avoid eating here - there are restaurants right outside the theater that are much better at gluten safety if you’re hungry before a movie.
You can sub a GF bun on the burgers/sandwiches, but they are NOT celiac safe.
As a celiac, I stick to the Cobb salad, which I’ve had twice and has not made me sick.
Pretty slim pickings, but I come for the movies anyway so it’s enough for me!
P.S. Popcorn is GF and celiac safe as well, of course.
Eat here quite regularly when I attend movies. They have cauliflower-crust you can sub on the pizza and gluten-free bun for burgers. No dedicated fryer but chips & queso can be subbed for fries. Never gotten sick! Just let me know you are Celiac when you order. They have a separate prep area.
Dedicated gluten free buns!
I get popcorn and a Caesar salad with chicken and no croutons (I always have to write “no croutons, allergic” or else they make a salad and obviously pick out the croutons because there are always shards of them in it; but once I started saying allergic they’d take longer for it to come out and it’d be crouton free. Be careful.
Server was very understanding about the gluten free process. He said that gloves were changed and that they were made in a separate area. So I ordered the burger with a gf bun. I’m delivered my burger, and then realize halfway through it that it is in no way a gluten free bun. I got the check and saw they accidentally charged for two burgers, one gf and one not. Unfortunately, I was given the non gf one and dealt with the consequences.
The staff was very apologetic and refunded everything, but still quite disappointed. Don’t order unless you can be positive it is gf!
I've eaten here before and enjoyed it. But today I got a gluten free pizza and got sick.
The menu is marked well for vegan and vegetarian options, and the fryer for the cauliflower isn't shared with the chicken tenders, but I wouldn't trust the fries from here. The gluten free items aren't marked super well (sandwiches have a GF bun option, and pizzas can have a cauliflower crust option).
For beverages, they have soda, tea, and one single cider (there's like 30 gluten-filled beers).
I feel like they use to do a better job with gluten free options, but aren't as good anymore.
They do no have dedicated fryers, so their French fries are fried in the same oil as their chicken fingers. The waitress was very knowledgeable about Celiac Disease and steered me towards a delicious garden salad, popcorn, and adult beverages. They do offer cauliflower pizza crust for a $2 up charge.
They have a number of gluten free items and the staff is helpful.
I love the Alamo and have not gotten sick from the popcorn, beef or vegan burger with gluten free bun (not toasted), or salads but I just got sick from the French fries. They have a separate fryer for just for the fries so I took the chance of eating the fries (clearly mistake in retrospect), but they must use the same oil because I got glutened.
I believe Alamo has come a long way with their GF menu and prep. I have gotten sick here before, but that was a mistake on my part. I have never been sick from their gluten- free pizza. I get the brussel sprout pizza often, it’s delicious! Try to get there early to discuss your options with the wait staff.
Be careful here. Bartender said many gluten free foods. Fries and wings, etc fried in own separate fryer. While this is true, the oil is combined with all fryers oil and filtered every night and then put back into Fryers the next day. This totally wouldn’t be safe for a person with Celiac disease. Speak with manager on all supposedly gluten free food!!
They recently overhauled their processes to be much better about cross contamination. But the servers’ knowledge is a little spotty, so you have to make sure they ask the kitchen.
These guys have really stepped up their game. They have an entire Vegan section on the menu, the menu gives options for GF bread and pizzas too. What I like most is that they have done a super job making sure the staff is knowledge about celiac disease. They will adjust your meal to accommodate your specific dietary restrictions/allergies/needs. Great job guys!! I love going there now and enjoying a wonderful meal during a flick without fear of getting sick.