I really wouldn't trust eating here, especially with Celiac. I love Alamo, but the three times I've ordered here, there was some mistake pertaining to my intolerance. The last mistake they gave me vegan instead of gluten-free, which hasn't happened to me... ever... I asked all the right questions and even clarified when they brought it to me, but it just seems like allergies aren't taken too seriously here. They comped my meal, but I will definitely not be ordering food here until they get stricter about food allergies.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Good
I want to give this place 4 stars (vs. 3) but the reality is that I didn't feel great after eating here. I can't guarantee it was my meal? But it most likely was, so -- approach with care and caution, I guess.
I let the server (who was lovely) know I was celiac. He seemed knowledgeable and focused, and said he was flagging my order. I had the BLT club on a GF bun and fries (which he said were in a dedicated fryer). They also offer GF pizza crust.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
only thing i feel comfortable ordering is the popcorn and a drink, otherwise isnt really safe
— Not at all
— Not Much
— Good
Excellent unexpected GF and DF options at this theater!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Lots of gluten free options. Very pricey tho
— Not very
— Gluten-free items are marked on the main menu
— Some
— Good
Have taken our Celiac daughter here many times. She likes the gluten free cheese pizza, no reactions. Also you know it’s a gluten free pizza by the shape of the pan—GF crust is always on a square plate, whereas the regular pizzas come on a round plate.
We also like bottomless popcorn with butter (real clarified butter). Always a win.
For anyone who’s had trouble with Alamo before—I recommend getting there at least 20 min before showtime so you have a chance to talk to your waiter.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
A very limited number of options, but I’ve had fine experiences ordering the gf pizza and grilled chicken sandwich with gf bread. I never eat the fries though so either swap it for salad or let your companion eat the fries. With the pizza I had a very nice waiter once tell me the gluten free ones will always come in a square tin while the regular will be circular. This has made me feel much more at ease since both versions are thin and difficult to tell apart otherwise, especially in the dark. I also had herb parmesan popcorn many times without issues.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Whomp whomp. Asked the waiter if he gets people with GF allergies often and he confidently said ‘yes’! I asked if the popcorn was GF and he said he didn’t know but he probably should. Made no effort past that. Strike 1. Then I asked if the fryer was dedicated and if there was any reason to be concerned that the fryer was used for anything else. He said no and he would make sure to add lots of exclamation marks to the note for the kitchen. Then he asked how to spell gluten. Strike 2. Meal came out and my fries were on the same plate as the gluten bread burger that my boyfriend ordered. We had ordered separately. Strike 3. Did not eat and I fully have no confidence they know what is safe. Lucky for me, I know the red flags and simply enjoyed the movie.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Awful experience. I thought the pizza looked weird so I asked the waitress if she was sure it was gluten free and she said yes. I took a bite and immediately realized there was gluten in the crust and tried to spit it out but it was enough to trigger a reaction. She came back after I’d taken that bite to say no, there’d been a mistake and it wasn’t gf (yeah I know.) the kicker? They still charged me. Avoid eating here - there are restaurants right outside the theater that are much better at gluten safety if you’re hungry before a movie.
— Gluten-free items are marked on the main menu
— Not Much
Gluten free cauliflower crust was not gluten free. Reactions started while watching the movie.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Poor
I had their chips and queso with my husband. I also had a burger with gluten-free bun and fries. I did not get sick. It was very good. To the point that I double checked with my server. They brought out a celiac server who assured me that it was gluten free!
— Somewhat
— Most/All
— Excellent
I love the Alamo. They now have gluten free buns for the burgers and chicken sandwiches. The details of those change, so make sure you tell them to leave off other gluten items.
— Not Much
— Average
Gluten free popcorn. Knowledgeable about cross contamination. Celiac safe burger buns. Great service
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Good
You can sub a GF bun on the burgers/sandwiches, but they are NOT celiac safe.
As a celiac, I stick to the Cobb salad, which I’ve had twice and has not made me sick.
Pretty slim pickings, but I come for the movies anyway so it’s enough for me!
P.S. Popcorn is GF and celiac safe as well, of course.
— Somewhat
— No gluten-free information on the menu
— Not Much/None
— Good
Eat here quite regularly when I attend movies. They have cauliflower-crust you can sub on the pizza and gluten-free bun for burgers. No dedicated fryer but chips & queso can be subbed for fries. Never gotten sick! Just let me know you are Celiac when you order. They have a separate prep area.
— Somewhat
— Some
— Good
Dedicated gluten free buns!
I get popcorn and a Caesar salad with chicken and no croutons (I always have to write “no croutons, allergic” or else they make a salad and obviously pick out the croutons because there are always shards of them in it; but once I started saying allergic they’d take longer for it to come out and it’d be crouton free. Be careful.
— Somewhat
— No gluten-free information on the menu
— Not Much/None
— Excellent
Server was very understanding about the gluten free process. He said that gloves were changed and that they were made in a separate area. So I ordered the burger with a gf bun. I’m delivered my burger, and then realize halfway through it that it is in no way a gluten free bun. I got the check and saw they accidentally charged for two burgers, one gf and one not. Unfortunately, I was given the non gf one and dealt with the consequences.
The staff was very apologetic and refunded everything, but still quite disappointed. Don’t order unless you can be positive it is gf!
— Gluten-free items are marked on the main menu
— Not Much
— Poor
Alamo Draft House only offers drinks, popcorn, and wrapped candy as GF. No different than any other movie theater as far as GF items.
— Not at all
— No gluten-free information on the menu
— Not Much/None
I've eaten here before and enjoyed it. But today I got a gluten free pizza and got sick.
The menu is marked well for vegan and vegetarian options, and the fryer for the cauliflower isn't shared with the chicken tenders, but I wouldn't trust the fries from here. The gluten free items aren't marked super well (sandwiches have a GF bun option, and pizzas can have a cauliflower crust option).
For beverages, they have soda, tea, and one single cider (there's like 30 gluten-filled beers).
I feel like they use to do a better job with gluten free options, but aren't as good anymore.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
They do no have dedicated fryers, so their French fries are fried in the same oil as their chicken fingers. The waitress was very knowledgeable about Celiac Disease and steered me towards a delicious garden salad, popcorn, and adult beverages. They do offer cauliflower pizza crust for a $2 up charge.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much/None
— Good
If you have celuac disease, the safe food options are popcorn, and candy. They operate an open air kitchen and hand toss their pizza, which means all plates, bowls and silverwarebare contaminated, regardless of what you order.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
They have a number of gluten free items and the staff is helpful.
I love the Alamo and have not gotten sick from the popcorn, beef or vegan burger with gluten free bun (not toasted), or salads but I just got sick from the French fries. They have a separate fryer for just for the fries so I took the chance of eating the fries (clearly mistake in retrospect), but they must use the same oil because I got glutened.
Yes
When ordering here, I was told that the French fries are gluten free since they are not fried in the same fryer as everything else. I didn’t get sick, so I’d say they’re pretty safe. I gave 3 stars because the menu really doesn’t offer too much for GF.
Yes
The pizza I had was so-so. That said, I’m really appreciative of the GF options.
The Gluten-free options are ok and I have been here without a problem. However, I have gotten sick from the gluten-free pizza and I wouldn’t trust it during a busy movie.
No
I believe Alamo has come a long way with their GF menu and prep. I have gotten sick here before, but that was a mistake on my part. I have never been sick from their gluten- free pizza. I get the brussel sprout pizza often, it’s delicious! Try to get there early to discuss your options with the wait staff.
Yes
Be careful here. Bartender said many gluten free foods. Fries and wings, etc fried in own separate fryer. While this is true, the oil is combined with all fryers oil and filtered every night and then put back into Fryers the next day. This totally wouldn’t be safe for a person with Celiac disease. Speak with manager on all supposedly gluten free food!!
My daughter has celiac disease. She ate a gluten free pizza here last night and was glutened. She threw up twice and felt sick for hours after consuming the pizza. Cross contamination seems to be an issue here.
No
They recently overhauled their processes to be much better about cross contamination. But the servers’ knowledge is a little spotty, so you have to make sure they ask the kitchen.
Yes
These guys have really stepped up their game. They have an entire Vegan section on the menu, the menu gives options for GF bread and pizzas too. What I like most is that they have done a super job making sure the staff is knowledge about celiac disease. They will adjust your meal to accommodate your specific dietary restrictions/allergies/needs. Great job guys!! I love going there now and enjoying a wonderful meal during a flick without fear of getting sick.
Yes
Truffle popcorn tested positive for gluten with our Nima sensor so we did not eat it. Waiter was very confused which items contained gluten. He recommended a buffalo cauliflower dish that was breaded and fried in a shared fryer.
No
I love this theater. I agree with the others the pizza wasn’t great I love the loaded fries but sometime I can get sick from them so I don’t get them often. I love getting the salads or the burger without the bun.
Amazing GF buns for the burgers, almost all can be made GF. Great to find a movie theater that can serve quality food, and it’s a bonus that it’s Gluten Free!
Yes
Our go-to place for an enjoyable GF veggie small pizza—also can get one with meat. Crust is decent. GF ciders available, too.
Yes
The menu has indicators for GF - that being said, there are only two items on the menu that are GF - the popcorn and the chips and queso. Pretty slim pickings considering they offer sandwiches, salads, pizzas etc. I’m assuming they may be able to remove the gluten items from offerings such as salad but since you’re eating in the dark and ordering via whispers I wouldn’t chance it.
Yes
The staff was helpful. I had the pizza with Brussels Sprouts, bacon and goat cheese. It was delicious and I had no problem afterward. It is so nice to be able to go to a movie and actually order off the menu, eat truly great food and not get sick!
They serve Glutenberg IPA in cans.
We had a lengthy conversation with the waitress regarding our gluten allergies and I felt confident that things would be taken care of properly. However, after eating part of a slice, she ran out to inform us that the pizza wasn't gluten free. Had an unsatisfying conversation with the manager after. Will not be eating there again!
No
They have gluten free beer as well as quite a few menu options for food. I had no issues with the popcorn or beer.
Yes
I’ve emailed with the Communications Manager and he noted that the fries are fried in a shared fryer — therefore, unsafe for a Celiac/intolerant person.
However, chips and queso, gf buns, pizza, and just veggie/fruit plate are some of my go to items and I never have issues.
Great way to see a movie. Favorites are BBQ Chicken Pizza with side salad and real buttered popcorn. Servers are always so friendly. Wonderful experience.
Great drink menu, GF pizza (brussel sprout is surprisingly good), burgers, popcorn (get the truffled parm!), loaded or queso fries, & root beer float are all delish!
I have been here numerous times. They claim to have a dedicated fryer for fries. Out of the four times I have eaten here, I have gotten sick twice. It's the luck of the draw when eating dinner here. I alerted the manager the first time with no response. So, why do I keep going here? It's the blackberry-pear cider. It's sooo yummy. After drinking a few I realize I need food... hence the taking chances.
Didn't try much (ate earlier) but pleasantly surprised to see as many GF & Vegetarian options on the menu (pizza/buns). Would suggest getting there with time to spare before the movie to ask staff any questions. That being said I didn't eat much, so can't say it's great and I highly doubt it's a safe kitchen option for celiacs. (Lakeline theater)
Pizza kinda stinks and is pretty pricey. Just get popcorn and a cider!
Yes
love alamo, but not great GF options. Cheese fries are fried in same oil as everything else and often effect me. Ace pair cider is great though