The server was very helpful and made sure my order is just how I needed it. Gluten free bun, dedicated fryer and a delicious dairy free chocolate shake!!
— Very
— Some
— Excellent
Best GF burger bun I’ve had to date. Please not nothing GF is listed on the menu, just ask when ordering.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Absolutely delicious every single time!! They offer gluten free buns for an additional $2. I believe the bun is Udi’s brand. It’s so delicious and fluffy! I was told that the french fries are fried in a dedicated fryer. They also noted “***Gluten allergy” on my order!!
I’ve never gotten sick from eating here and it’s one of my favorite places to get gf burgers and fries!š
You can get any burger from the menu with a gluten free bunš
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They do have a dedicated fryer but then said their fries have a coating on them and they aren’t gluten free. The burger was delicious, even with no side of fries.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Although this place is not dedicated gluten-free, they’ve done a great job, making me feel really comfortable eating here. They have two people on staff with celiac disease who have done a great job training everyone about cross-contamination. They even have a dedicated frier for French fries!
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
Had a burger on a GF bun with sweet potato fries. Everything tasted great. No reactions. But they put my fries on my husband’s tray with his regular bun. When I pointed it out, they were like, “Meh.” So he ate the fries.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Horrible customer service and attitude. Asked if they had gf buns and was told yes, asked if the cooktop was shared with gluten containing buns and was told no. Paid $17 for a burger and a drink as they weren't clear on the fries, stood around for 5 minutes only for the cashier to come tell me the cooktop IS shared with regular buns and they DON'T have gf buns but asked if I still wanted the food. I said no I would like a refund her answer was "are you serious you really want a refund" we did this 3x to which she then said "you want me to go get my manager to give you a refund?" To which I again said yes, I can't eat safely. Manager came out and again questioned me and asked if I was serious. I was not given a full refund (even though no part of my order was given to me) because they "already started cooking my food". I gave up took the partial refund and left. 0/10.
— No gluten-free information on the menu
My daughter is a sensitive celiac. She’s a teenager and it really limits her ability to go out and eat with friends while doing teen things. After looking online, we saw that Smashburger offered GF buns so we gave it a try. When we ordered a burger on a GF bun, the person at the counter asked if she had celiac and we’d we said yes, she told us they’d change their gloves when preparing and also told me they would skip toasting the bun. I asked if fries were GF, but after checking with the manager she verified that they weren’t safe due to CC. When our food was brought out, they had packaged the GF burger in a separate bag. My daughter enjoyed her food, although the bun did fall apart a bit (it was an Udi’s bun).
She didn’t get sick. It’s great to know that there is a fast food option for when she goes to the mall with friends.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
Good burger no problems gf buns knowledgeable staff
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
They offer gluten free buns and have a dedicated fryer for fries and tots!
— No gluten-free information on the menu
— Most/All
— Excellent
So thrilled to have found this gem. They have Udis buns, dedicated fryer for fries, tots, and brussels sprouts. The brussel sprouts are so delicious, my kids loved them! Also dairy free shakes! I’ve been to both Anchorage & Wasilla locations. Had a great experience at both.
— Very
— Most/All
— Excellent
Neither of the order takers knew about gluten free anything. After many questions and their checking in the back. After much explanation on my part and many questions on theirs, we finally got it settled that they had a GF bun and the fries had a separate fryer. Then, they asked me if I had an allergy?? They were very nice.
The GF bun was very dry and, to me, not good. Overall the burger was very greasy.
— Somewhat
— No gluten-free information on the menu
— Some
— Average
Gf bun is on the menu but they didn't have any in stock. Asked for lettuce wrapped, she seemed confused and asked if I meant no bun. I told her yes. She said it comes with fries and I asked if they had a dedicated fryer. She said no. I told her I didn't want any then. She said I can sub it with something else and a quick check of the menu showed there was nothing else gluten free. I then asked if she could mark my order as an allergy, she said there was no way she could do that. I then asked her to go tell the people making my burger to change their gloves. I physically watched her to make sure that she did. Felt fine afterwards.
— Not Much
Love this location in Sugarland! Eat here all the time and never have been sick āŗ
— Very
— Most/All
— Excellent
It looks like they no longer have gluten free buns
— Not at all
— Not Much/None
— Poor
Grabbed a bite to eat on a layover here at MSP and was pleasantly surprised that the Smashburger by gate C12 (terminal 1) has gluten free buns. Bun was decent, burger was delicious! Also grabbed a gluten free caramel brownie from a place called The People’s Organic (I think) at the end of concourse C by the Asian Buffet. The brownie was amazing too!
Unsure about safety as I’m sensitive, not Celiac.
— Gluten-free items are marked on the main menu
— Some
— Excellent
If you go online they have a great website that allows you to see what menu items you can or can not eat with your specific dietary restrictions. You can order most sandwiches just ask for no bun and on lettuce.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Good
I had a little trouble with the app for ordering from this location, so I called in to the store. I asked if they had GF options, and the person was very knowledgeable about their menu. She stated that their beef burgers were gluten free and they also had gluten free chicken. Their fries are cooked in a dedicated fryer, and they have a gluten free bun. I decided to place an order - and got a GF Smashburger, fries and a drink. Got the husband a non-GF burger and sweet potato fries. My GF items came marked and in a bag separately from my husbands regular order. Everything was great. Will order again!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Good
My go-to for burgers since my celiac diagnosis. Their whole menu including fries (apart from caramelised onions) can be made GF just by changing the bun. I just had to check the online allergens list. When I ordered in person they asked if my GF request was for allergy or sensitivity and labelled my order very clearly with !!ALLERGY!! which made me feel a lot more comfortable that they would make my food safely. I also order them on Deliveroo which is possibly riskier but the burgers come in completely sealed boxes so they do not touch each other and the fries are GF (and yummy).
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Good burgers and GF bun was fresh!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
They do not have a dedicated gf fryer at this location. Buns are gf. Mildly disappointed with no more gf fryer because they had one in the past.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
— Somewhat
— Some
— Excellent
Burger with gluten free bun delicious and didn't get sick!
— Somewhat
— Some
— Good
Customer service was highly lacking. I was ignored when I entered the restaurant. After several minutes I tried to get the attention of any employee and when one finally came to the front I was not greeted. I then tried to use a coupon that this restaurant sent to the neighborhood and they said it could not be used for gluten free modifications. The modification was paying extra for a gluten free bun. I had to ask for a manager for assistance. I don’t mind paying extra for gluten free meals, but I won’t frequent an establishment that treats its customers like they’re a nuisance.
The three in our party thought the food was subpar. One had to stop eating it because the burger had a metallic taste. We’ll stick with In-n-Out. We didn’t trust the safety of how they handled our order either.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Below Average
We always have a great experience here, been several times and never sick They have a dedicated fryer and always take extra precautions (gloves change, specifying gf when bringing to table, etc).
— Very
— No gluten-free information on the menu
— Excellent
The gluten free bun was really good. I love my burger in a bun so I was very pleased!
— Very
— Most/All
— Excellent
There is NO dedicated fryer. They have gluten free buns. It was toasted, and I don’t know if that was done safely. I’ll find out soon. The worker changed gloves to make my burger.
— Not very
— No gluten-free information on the menu
— Some
— Excellent
Very accommodating, they use a separate frier for celiac. Pretty much everything can be substituted to be gluten free and they put everything in a separate bag from the rest of the order if required.
— Very
— Most/All
— Excellent
Great burgers! They have gluten free undis bun the fries and tots are gf. Dedicated fried! The person taking our order was very knowledgeable!
— Very
— Most/All
— Excellent
Had an amazing chicken sandwich instead of hamburger on a gluten free bun and had tator tots from the dedicated fryer for fries. The staff was amazing and made sure to toast my bum on a clean grill instead of in the shared toaster!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Never had an issue after several visits post-diagnosis. They're always helpful and ensure that the request is due to allergy and not preference.
— Very
— No gluten-free information on the menu
— Some
— Excellent
Not even safe for celiac or no celiac people .. contamination are every where.. I was sick my grandkid that there not celiac was stomachache š« im definitely will no eat again there.. fried was creassy and was fry on old oil .. wish will take pics.. and was wrong odder too the burgers was not the one I odder.. š. Horrible
— No gluten-free information on the menu
When I am in town visiting, I go to the Dayton Mall area and enjoy a Turkey burger at Smashburger. Being gf/DF I am happy to find options here. Although I am not celiac, I have never been let down by this establishment. They are friendly and listen to complete my order as specified. šš„°
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
I ordered a gluten free cheeseburger. The cashier went out of her way to let me know all of my options and the safety precautions that were taken even without me asking. When she saw that I was not ordering a side with my burger, she told me the fries were cooked in a dedicated fryer if I was interested in ordering some. She also informed me that they take many precautions, including changing their gloves. When she brought our food to our table she told me that she checked with the cook and he said all of their sides, except for the haystack onions, were gluten free because they were careful to only use a dedicated fryer for them. This included the sweet potato fries and the tater tots. I felt very confident eating here and will definitely return.
— Very
— Most/All
— Excellent
Amazing burger, fries are safe to eat too!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Gluten free bun available for any sandwich. No sauce or sides available which was disappointing.
— Somewhat
— Separate gluten-free menu
— Some
— Average
Offer gluten-free bun
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Very sad. Everyone was so happy with their experience here, but the person who helped me seemed uninterested in answering questions about fryers or grills. They had no clue on menu items or safety. The problem wasn’t they were new or confused, they just didn’t care. I also was the only person in the restaurant at 2:30 so it wasn’t rush time. I try to always sweet and polite because I know gluten precautions can be a pain, but smash burger really let me down.
— Not at all
— Some
— Good
Bun is great. I reacted to the fries. The burger is great, though.
Very good burger! Best and closest to a real “fast food” burger I have found. Delicious!!!!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Have gluten free buns as an option. Unclear about the fries and cross contamination. Workers did not seem to care much about the GF bun selection which would point to no allergy trainings.
— Somewhat
— Some
— Excellent
Have eaten here regularly and have not gotten sick. They have Udi’s gluten free buns and a dedicated fryer for their fries and tots. Beef and Turkey burgers, grilled chicken and wings are GF. Their website is great - lists all the ingredients of each item and you can filter your specific allergies.
This place is great! They specify if it’s an allergy or not. Never had any reactions after eating here.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
When we ordered it was fine but then they said they didn’t have any buns, but then they found out they had some but they were frozen. So I decided to get a lettuce wrap instead, when it came out it wasn’t wrapped in lettuce it was just put on top of shredded lettuce. (Also warning they fry their fry’s in the same oil as everything else)
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Good
Delicious burgers and they offer gluten free buns! Not bad, be sure to ask about specifics related to preparation.
For more gluten free options in LA, check out my blog at https://gfcarolinas.com/gluten-free-options/los-angeles/
I eat here all the time! The food is yummy! The shakes are not safe! Also do not get the buns toasted. Say “allergy” when ordering and they will separate items.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Gf buns available but frequently out of stock. Call before going. Smash tots and smash fries are safe.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
I came here after a few hours of dartying and it was the most magical experience of my life. While under the influence I ordered a bbq bacon brisket burger and sweet potato fries and licked my plate clean. They said the fries were fried separately and nothing made me sick so I believe them. The burger was alright, not a lot of bbq sauce and I think a regular cheeseburger probably would have been better. I tried to get the double and the lovely cashier informed me you only get a second patty, and no extra brisket or bacon, so I just got a single. Their website has super great tools for checking what has gluten or other allergens so it is very easy to see everything, but not a lot of info on the signs in store. Cannot wait to go back, amazing spot to have on campus
— Somewhat
— Most/All
— Excellent
Good burger and safe fries. I think a $2 upcharge for the gf bun is absurd but what can you do? They also have dairy-free shakes that are very good although a little unusual.
— Somewhat
— Separate gluten-free menu
— Most/All
— Good
Fantastic food!! Ate there on our way to western ND and on our way home. Chicken or beef burger, GF bun, avocado-also lettuce tomatoes & pickles if you wish-GF regular or sweet potato fries-dedicated fryer!!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent