Gluten-Free at Freddy's Frozen Custard and Steakburgers

Fast Food Restaurant
23 ratings
Reported to have a gluten-free menu
Celiac

Overall Rating

Review


Freddy's does not offer a gluten-free bun or a dedicated fryer. However they do offer a lettuce wrapped burger and Baked Lays potato chips as a side option. In addition the allergen information on their website also identifies the chili, custard, and several toppings do not contain gluten. We always inform the staff that she is celiac and must strictly avoid gluten. She has never had any problems after eating at Freddy's. Freddy's is one of our main go to for a quick lower risk gluten free meal.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Manager was great about listening and doing her best to meet the high level of care celiac food needs, and had the order restarted a few times when something wasn’t made carefully enough. I tried the restaurant several times, since such a strong effort was made and their food was really good. But most times I still had a reaction. =(

They have a fryer they sometimes keep gluten free but sometimes use mixed for busy periods, so that’s a bit of a risky option too.

Highly recommended burger joint for non-celiacs. Great food and fantastic customer service even if not celiac safe. Review is a celiac star rating, but is otherwise 4.5/5 stars.

Probably safe enough for gluten sensitive, but not set up for the total avoidance of cross-contamination needed.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Staff doesn't know what has gluten in it when asked. Frozen Custard was good. Lettuce wrap was depressing. Probably wouldn't order again.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


This location does not have a dedicated fryer for French fries! Burgers can be ordered with lettuce wraps but I'm unsure how safe it is cross contamination wise.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Not a dedicated Gf place but they have GF options! (Lettuce wrap, ice cream, lays chips!)

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Had a lettuce wrapped burger and fries. No issues at all. Severe celiac

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


Ordered some custard and I asked to double check that it was safe. It wasn’t but they wiped everything down.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating

Overall Rating

Review


Went to window said they had rue and Sourdough bread was, but those two options are not

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

Celiac

Overall Rating

Review


I eat here often and never get sick. I tell them I'm gluten free, they tag my order and notify the kitchen. I've watched one person change gloves, make my entire meal, plate it and bring it to me to ensure no cross contamination. You can have plain custard as well so you don't miss out on anything here.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Asked for a gluten free or allergen menu, they had no idea what I was talking about

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Said there fries were gluten free but I got sick after eating them. There stake burger was not as good and had less meat than In N Out. Not a repeater

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for takeout

Overall Rating

Review


NOT a Dedicated fryer for fries

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


They can make most. Sandwiches as a. Lettuce Wrap.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers online ordering

Overall Rating

Review


Fries are cooked separately in a frier so they’re safe!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


No gluten free menu or options

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

Overall Rating

Review


Staff not knowledgeable about gluten. According to website, should be able to order lettuce wrap burger (like you can at Five Guys) ... however, on the two occasions we have tried, the staff was unfamiliar with concept of gluten free and included fries in bag with GF burger, despite being told gluten allergy and not wanting them. Five guys is exceedingly careful by comparison.

Not celiac

Overall Rating

Review


They don’t put any gluten on the grill and they Lettuce wrap anything you want and you can get their regular custard w/o anything it awesome

Anything you want

Great people very sweet

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


They do not have a dedicated gluten free kitchen, but I have not had any problems. Also, their grilled chicken is really good :)

Overall Rating

Review


They were very helpful- burger /lettuce wrap was great!! Fries were great too! Staff was very nice!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Corporate website boasts several GF options. The manager at this location says none of their items are gluten free.

Celiac friendly?

No

Celiac

Overall Rating

Review


I got a kid’s meal burger as a lettuce wrap and it was great! I got french fries too with no problems, and the concrete was amazing! The staff was nice and accommodating.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Staff was very knowledgeable and assured me that precautions would be taken to prevent cross-contamination. I got a lettuce wrapped burger and it tasted great! They were very busy but managed to keep my meal safe!

Celiac friendly?

Yes

Overall Rating

Review


There is a list of all allergens on all menu items available online. They do offer lettuce wraps and ice cream flavors that are gluten-free. Unfortunately, the fries do not have a dedicated fryer.

Overall Rating

Review


Great tasting food! Not a great place for people with celiac disease. Very little available.

Celiac friendly?

No

Overall Rating

Review


They'll lettuce wrap your burger, but they told me they didn't have a dedicated gluten free fryer. They told me I could risk it, but since they occasionally fry chicken or onion rings they can't guarantee it. Looks risky all around for those with celiac.

Celiac friendly?

No

Overall Rating

Review


GREAT PLACE!! Freddy's is like In & Out and Steak & Shake (from back east). Loved the way they totally enclose the burger in lettuce so it's not so messy. Burger had great flavor with just onion. The way they do it is much better than In & Out! Fries are shoestring type, cooked in a dedicated fryer, and come in a large serving with the meal option. My wife (not Celiac) and I shared a frozen custard that was fantastic! If you're traveling and a Freddy's Steakburger, don't pass it by.

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


I saw a review on trip advisor that said their fries are gluten-free as well as their frozen custard. Also, they are accommodating to wrap a burger in lettuce as to avoid needing a bun.

Overall Rating

Review


Definitely not gluten-free friendly. At least they are kind enough to post a notice that basically tells you that they don't care to even try to help people with allergies. Fryers in shared oil, etc. I would have zero confidence eating here. My son ate and I watched.

Celiac friendly?

No

Celiac

Overall Rating

Review


The staff was knowledgeable. They offered lettuce wrapped burgers. They have a dedicated fryer for their fries. Lots of options. Very impressed!

Celiac friendly?

Yes

Overall Rating

Review


Went to Freddy's in San Antonio because it was on my Find me gluten free app. I was very disappointed! The staff didn't really get the gluten free thing in fact I overheard the staff who were preparing the burgers saying why would she come here if she wanted gluten free. I talked with the manager who apologized, but I'm pretty sure I was cross contaminated. I will never eat here again Very disappointed

Not celiac

Overall Rating

Review


There aren’t any real GF options but overall with the food I got, it was good!!!

Celiac

Overall Rating

Review


Totally GF clueless. Not recommended for Celiac's.

Celiac friendly?

No

Overall Rating

Review


Custard is gluten free and so are the fries.

Not celiac

Overall Rating

Review


According to their website, the fries and custard are GF. I had both of those with no issues. They offer a lettuce-wrapped burger.

Celiac

Overall Rating

Review


Found a piece of Oreo in my cup of vanilla custard. 😮

This was after making it clear to them what I can and can't eat.

Celiac friendly?

No

Overall Rating

Review


They use a common fryer at the Centerville location. I would not come here if you're celiac.

Celiac friendly?

No

Overall Rating

Review


Seem to respect the gf need. Their fryer doesn't brother me with cross contamination. No gf buns that I've found here hit their lettuce wraps//burgers are great

Not celiac

Overall Rating

Review


no gluten-free buns but they do have lettuce wraps. Can't eat the fries

Celiac friendly?

No

Overall Rating

Review


I have eaten here twice since being diagnosed with Celiac two months ago. I ordered the cheeseburger lettuce wraps both times but the second time I ordered fries as well. I asked if they were cooked separately and was told they were, but I was glutened after the most recent attempt. I assume the source was the fries. Freddy's seems to be careful but just be sure to be vocal about your disease or intolerance.

Celiac

Overall Rating

Review


I looked at their allergen list online and was very fortunate that the manager took our order. He listened catefully and then personally handled our entire order! I had hot dogs, without buns, with chili, cheese and onions. I was just really happy to be able to eat a somewhat normal and fast meal with my wife before going to the movies nearby. I had no reaction but my wife watched and said the manager was very careful. He warned me that the fries are not cooked in a dedicated fryer so I avoided them but I really appreciated his efforts!

Overall Rating

Review


They have an allergy list and I talked to a manager who has a family member with Celiac Disease so was pretty knowledgeable about what would and would not work. There was a decent GF selection but not everything, of course. There is no separate fryer. Overall, I would return.

Celiac

Overall Rating

Review


Just finished my lettuce wrapped burger- delicious!

Overall Rating

Review


The staff was very helpful here and when I said I had Celiac they started over and marked my meal as allergy meal. My boyfriend and I each got a California steak burger with lettuce wrap and I substituted fries, which aren't safe, with baked lays and he got the PBC&B concrete which was great!

Celiac

Overall Rating

Review


Stopped for a quick little something in the way to a concert near the Nampa, ID location. I asked for just a burger patty. Server offered me a lettuce wrapped Steakburger. It was very fresh and tasty, and the custard was great. Maybe not the fanciest, biggest meal, but very clean restaurant, good service, safe food. Price was reasonable.

Celiac friendly?

Yes

Overall Rating

Review


Love Freddy's. You can any sandwich in a lettuce wrap & it's even listed on the menu where you can see it as an option when ordering!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


The veggie burger is not Gluten Free. However, please ask for the Allergy Friendly Menu for more information on the types of food do not have gluten in them.

Overall Rating

Review


No real GF options. Lettuce wraps their only option.

Celiac friendly?

No

Not celiac

Overall Rating

Review


Hamburgers can be ordered GF with a lettuce wrap instead of a bun. Some custard desserts are GF.

Overall Rating

Review


My first time going to Freddy's after being diagnosed with Celiac Disease, I asked for a manager and explained what I needed to know, like ingredients and if they knew about Celiac Disease. To my surprise, he did! He made everyone change gloves and put wax paper down to prepare my food. My order was noted with a food allergy. I was able to eat a lettuce wrap safely and did not get sick!

Celiac friendly?

Yes

Gluten Free Features
  • Allergen List
  • Gluten-Free Menu
Categories
  • Fast Food

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