My mom and I dined here for lunch. She told the employee I needed GF bread since I have an allergy, but when the food came out, I noticed it was on a regular croissant. I asked the manager (who brought us our food) if the bread contained gluten since we specifically told the woman who took my order that I have an allergy. He was extremely apologetic and gave me a new sandwich with fresh fries. The fries are fried in the same oil as meat, so to err on the safe side, I took Gluten Cutter.
They do have an entire GF menu, and I was extremely impressed with the options.
— Separate gluten-free menu
Waited inline and they took order that they had gluten free pancakes, whole reason I came here as we can get eggs anywhere, and after going to table and paying, they didn’t have any. What a JOKE!! Don’t have gluten free on menu if u can’t stick ur kitchen....don’t come here thinking the staff knows what’s going on in kitchen!
They have gluten-free lobster Benedict and a really good beef burger on GF bread. The GF bread is GF bread, but at least it is a choice. Every lunch, dinner,or breakfast has been good. They also sometimes have GF pie.
Best ham and Swiss cheese omelette I had in years! The gluten free toast was appreciated. The Santa Fe grilled chicken salad was also delicious. The cashier explained that they do their best to prevent cross contamination by changing gloves and utensils.
You have to ask the cashier for the GF menu. It helps to have the regular menu in hand to see what exactly is in the GF items, as the GF menu only lists the names of the options without a description. Also, the ordering process is more like a StarBucks than a normal sit-down restaurant.
No! They cross contaminate. They play a big front they are GF, but I get sick every time. My daughter has peanut allergies, beware they use peanut oil in most fried foods. All the staff are misinformed and do not even know what GF is, much less cross contamination.
Ordered off their Gluten Free menu and specified that I have a gluten allergy. They acknowledged this and even put on the receipt that I have a gluten allergy, but I still got glutened here. Food was delicious, but sadly it’s definitely not Celiac Friendly.
Ordered gluten free pancakes and let them know I had a severe allergy. I checked the receipt and it was in fact marked as a gluten allergy, but after eating the pancakes I got sick with gluten. Ate nothing else except for the syrup that comes with the pancakes.
Black Walnut has been a staple for me in the Woodlands but food quality and the change in menu that offers fewer gluten free options with no flavor has kept me from going. The atmosphere is great and I have always loved the bar area. Sadly I just don’t go anymore.
They have separate GF menu. Beware GF pancakes are cooked in the same griddle surface so likely not safe for Celiac. Sandwiches and anything with eggs are safe. They do mark your ticket as gluten allergy
Staff was very knowledgeable and assured me that precautions would be taken to prevent cross-contamination. They used Udi’s gluten free bread to make my sandwich and it tasted normal! They were very busy but managed to keep my meal safe!
Not celiac safe at all!!! Clearly specify we had celiac disease and our food needed to be gf, and were assured they're careful. All three dishes we ordered were found to have gluten. They advise cross contamination is possible, so we knew it was a possibility, but the fact that they advertise a gf menu, and give you reassurance when ordering, should make them accountable for something. Worse part is that you pay when you order, so not even a discount or refund was issued. We paid for three meals that were left untouched.
Staff was very nice, but very confusing when you walk in. Seems like higher end place where they would seat you and you have waitstaff, but it’s neither. They have a gluten-free menu but it’s just the usual nonsense ( ask for this with no fries or bread etc). No special preparation, food was definitely contaminated. So if you have a reaction, don’t go. Certainly if you’re celiac, forget it.
Previously had great experiences at this location but this last visit and the management was terrible this time. Had to bring my plate back to the counter because there was something (meat or mushrooms) in my plain scrambled eggs. The staff including the chef (who loudly dropped the plate on the counter out of frustration) and the manager got upset. At that time, told them to please not worry about remaking and requested a refund. The manager was unapologetic and acted put off. If something as simple as scrambled eggs can have unrequested items in it...
Although some reviews state that the fries are fried in a dedicated fryer, this is not the case; the menu clearly states and the management confirmed that the fries are fried with other breaded items. Also, the menu states that gluten-free bread is available for hamburgers, but when I ordered the hamburger, it came out with just the pattie and no bun or bread. When I inquired about it, they offered toast; after waiting, they brought me one small slice of toast cut in half to put a large hamburger patty on. I went back and spoke with the management, who offered to substitute another entrée. After all that, the food was just mediocre. I won't be back.
I had a burger with no bun. It took a long time to get my food but I figured it was because they were making sure it was safe. The burger was excellent and I will definitely go again. I have celiac and felt they listened and understood what I needed.
Excellent food. I had the gluten free shredded pork tacos, and took two of the three, home.
This is a self-service restaurant, but when I asked questions, and the ice tea was empty, one of the employees let me know that I had bothered him, and he wasn't friendly. I'm just passing through, but won't be back.
I have had 2 excellent experiences and one very poor when where I was given food with butter on it after specifying no dairy. Lobster tacos are excellent and already come w corn tortillas. Gluten free menu is pretty extensive. Know the accommodations you need when ordering and don't count on them to know them
I love the sandwiches on GF bread and giant pancakes! They are very nice and knowledgeable about GF sensitivity. The portions are large so be prepared to take ypur leftovers home! One of my lunch faves!
The food was amazing! The service is amazing! They have a great detailed gfree menu. The staff is knowledgeable and understanding of what you can and cannot have. Portion sizes are large. Plan on taking home some really good food!
be careful. the menu says "gluten friendly" not free. the gf pancakes Are cooked on shared surfaces with shared utensils. they make zero effort to prevent cross contamination beyond using a gf mix.
some items are safe though. ask lots of questions
Good food. I've had good luck here. But I don't get the bread anymore. It costs more and I'm pretty sure it's Udi's. the main reason is that one day my bread came toasted with blackened crumbs, which I assume came from a non-dedicated broiler. I didn't want to chance it.
Don't believe they have gluten free bread. Asked them more than a few times so who ever thought they are gluten free bread there, it was not gluten free. Salads are to die for and don't count on getting any carbs , bring some gf crackers
The staff really know what they're doing with gluten-free food. Andrea, the cashier, was super nice and incredibly helpful because she has celiac disease as well. They gave me the disclaimers about the kitchen being a mixed kitchen, but they are careful enough for safety.
You can ask for a gluten free menu at the counter. Lots of options. Omelettes and great salads. The never ending summer salad is great and they will sub gluten free bread. They will note gluten allergy on your ticket. My favorite place to eat gluten free. Eat here once a week.
They have a separate gluten free if you ask for it. When you order they ask if it's an allergy or "preference ". I got the lobster tacos. So good! In corn tortillas and they don't put croutons on the side salad. It is family friendly and my children and husband were all happy with their meals
They have a fairly large gluten free menu, and the staff is fairly well-versed on what that means. The food is top-notch and delicious. I loved the lobster tacos, and discovered that Udi's bread has gotten way better than the last time I tried it. They served it with the salmon spread and it was great.