Gluten Free at Salt & Straw

32 ratings

Dessert, Dairy-Free Friendly, Vegan Friendly, Ice Cream

Celiac

Overall Rating

Review


Staff was knowledgeable in telling me what was GF. Mint chocolate chip was delicious, and vegan too!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good vegan options
  • Offers online ordering
Not celiac

Overall Rating

Review


Not safe for celiac. Felt sick after ordering gluten free flavors and discussing with staff sensitivity

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


Staff seemed to lack confidence in what was GF and cross contamination risk, but they were nice and got the manager. I felt comfortable because I’ve eaten at numerous locations without an issue.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Wow! What a great experience! They had an employee that focused exclusively on me. He opened several fresh pints for sampling, got a clean scooper for my final selection, and ultimately was obviously very familiar and sensitive about possible cross contamination. Plus, excellent ice cream! I will definitely return!!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


super yummy and unique, staff has a listen explaining allergens of their flavors. no gluten free cones but you can just get a cup

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Very conscientious of food allergies. They are always helpful and willing to scoop out of a fresh container of ice cream from the back to avoid cross contamination.

Celiac friendly?

Yes

Overall Rating

Review


Staff very knowledgeable, they asked me if cross contamination is a problem and then they opened a new container, with a clean scoop. Super safe and recommendable

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Have eaten here multiple times without reaction. Great ice cream!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


An ice cream shop for all! Being both vegan & gluten free, I was so happy to enjoy The Cloudforest Chocolate Hazelnut Cookies & Cream. Please open shops in NY.

Celiac

Overall Rating

Review


Most delicious ice cream I have had in a really long time. I had the salted caramel ribbon and my husband had the coffee and chocolate flavour. They offered to give me samples from containers in the back fridge but I already had my heart set on a flavour! They pulled out a new scoop and opened a new container for me, which was amazing. The scoops were in a drawer right below the waffle cone makers so that made me a little nervous. I would definitely agree with the comment below and buy a tub from the freezer if you want to be 100% safe.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Very friendly and knowledgeable staff. They had many great flavors of ice cream that were gluten free as well as vegan.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


When we first went to the counter they asked if we had any allergies. We told them we have one with Celiac. She told us what flavors were safe and then asked if we wanted her to scoop from an unopened carton in the back. Wow, impressive!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Staff asked first thing about allergies. We said our daughter has celiac, so they got a new spoon and got her ice cream from a brand new pint of ice cream in the freezer to be sure it was not cross contaminated. Their menu clearly details contents, so you know which to avoid. The ice cream was A M A Z I N G!! If your in the area, don’t pass up a stop here for ice cream.

Celiac friendly?

Yes

Overall Rating

Review


When informed that my child had celiac disease they got a new scoop and a new pint of ice cream to serve hers up from. They have many options for gluten free. Their flavors are sometimes quirky and odd but some of them are more normal and all that I have tried are rich and delicious. We have been several times with our child with celiac disease that is very sensitive to cross contamination and she has never felt ill after eating here.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Excellent ice cream and helpful staff. Very conscious of cross contamination. A few good dairy free options as well.

Celiac friendly?

Yes

Overall Rating

Review


Staff is knowledgeable what is GF and what is not. Not a dedicated GF facility.

Celiac

Overall Rating

Review


Very accommodating. I was able to tell the servers I had celiac disease and they went to the back to new ice cream containers for samples and serving. There are also very good vegan options as well!

Celiac

Overall Rating

Review


The long line moved quickly and we were easily accommodated. I told the server we were celiac and it was no problem for her to scoop ours from the back in a fresh container. I only had a bite but the salted caramel was amazing!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Ask the staff about which flavors are gluten free, they are knowledgeable and really nice! They will go in the back and scoop you ice cream from a new bin, so there's no cross contamination. Definitely Celiac's friendly! Many of the rotating flavors aren't gluten free, but enough of the core flavors are, so there's enough options.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


I stumbled upon this place without any prior research. Their menu marks which ice creams contain wheat. I was pleasantly surprised when staff members were taking requests for samples from guests in line and asked first if you had any allergies. When I said gluten, he then asked if I needed to be careful about cross-contamination. As a Celiac, I do, and he didn’t hesitate. He knew exactly what to do. He grabbed fresh pints out of the to-go freezer and scooped my samples (and my eventual order) from there. I was so impressed!

As for the ice cream, when they say salt, they aren’t kidding. I LOVE salted caramel ice cream but this was too salty for me. Instead I got a seasonal offering with lemons and blueberries that turned out to be vegan, but you could have fooled me. So creamy!

Celiac friendly?

Yes

Overall Rating

Review


The icecream was phenomenal and the staff was even better. They asked us when we came IN if any of us had dietary needs. There was a menu with all of the flavors and next to it it had the allergy list. They were so understanding and got the icecream and sample icecream from the back. As a person with celiac, I felt very comfortable being there.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


They asked every customer whether they have allergies. My friend has nut allergies and I have celiac, so they immediately went to their fridge and opened new pint containers for us to sample so there wouldn’t be any contamination. Both of us were fine after and we really appreciated the extra steps to keep us safe despite the huge line out the door!!Mint chocolate chip (this one is vegan) is my favorite flavor but the matcha raspberry get special mention too. Enjoy your ice cream everyone!!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


They have protocols in place for cross contamination and gluten free flavors.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Salt & Straw has such unique ice cream flavors and most of them are gluten free. The staff can scoop your ice cream from unopened containers in the back to avoid cross contamination. You can get samples from the back as well.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Tell the staff you have celiac - they will tell you what flavors are safe, and they will get your order (as well as your samples) with clean spoons from unopened pints they have in the back. I do this every time, I have celiac and have never had a reaction. Seasonal flavors are awesome :)

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


The bins at the front counter are not gluten free, but they pulled new pints for me to taste test, and they washed the blender before making my milkshake. very helpful in telling me what was gluten free and not, and very accomadating

Celiac

Overall Rating

Review


Ok, so for both the people complaining about the wait and about cross contaminationanation, skip the line and grab a pint from the freezer. No wait (skip the line!) and they list all allergens and ingredients on each pint. I have celiacs and have been buying pints from them for 6 years or so with no issues.

Celiac

Overall Rating

Review


Great experience- the staff is very knowledgable and they go out of their way to avoid cross contamination, serving from new pints instead of the communal (and cone crust filled) tubs. Most of their flavors were GF

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Wonderful flavors and excellent GF service. The server retrieved new pints of the flavors we wanted to taste to ensure no cross contamination.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


The staff was well informed and accommodating. I chose my ice cream flavor, they confirmed it was GF, and since I told them I have celiac they opened a new pint and brought out a new scoop to prevent cross contamination. They also informed me that machines are washed between flavors during production.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Worth the wait, time, and money! It's worth trying, excellent find. I didn't have to wait that long in line. Ice cream was out of this world delicious! You will not be disappointed if you try it!! There were several GF options, just couldn't have waffle cone but with ice cream that good you don't need a cone. 5 Stars!!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Really fun and interesting flavors! be prepared for long lines, but it's worth it. staff were knowledgeable about cross contamination, and I had no issues.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


The people working here are super helpful. They will scoop your ice cream in the back to avoid cross contamination. Even the samples can be scooped in the back. Only downside is the long line.

Celiac friendly?

Yes

Overall Rating

Review


The ice cream is delicious but cross contamination is a big issue. I finally gave up going here since I end up feeling sick more often than not.

Celiac friendly?

No

Overall Rating

Review


Waffle cone batter. Everywhere. It looked like a cross contamination nightmare so I bailed out of the (forever too long) line. If you're celiac and interested in trying one of their gf flavors I would recommend visiting Petunia's bakery - shorter line and safer! This salt&straw location does tend to be a bit less busy though, so if you're game and want to request clean scoops/fresh tubs this would probably be the best to visit.

Celiac

Overall Rating

Review


Multiple choices! The honey lavender ice cream is heaven!

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


Most of the ice cream flavours are gluten free (though be sure to check- chocolate brownie isn't etc.) and they were very helpful/ considerate about my allergy. Very busy, popular place. Interesting unique flavours. They even offered to give me mine from a fresh barrel with a fresh ice cream scoop to avoid cross contamination. I didn't ask for this, but I think that means it would be celiac friendly if you needed it to be. Had it many times and always feel fine after.

Celiac friendly?

Yes

Overall Rating

Review


Do you want to wait forty-five minutes to an hour or more for an average ice cream shop in Portland? Do you want to stress about if you have enough time to do that where you parked? Do you want the stress of finding a parking space in downtown Portland? Then this is the spot for you!

I will say, while we waited, and waited, and waited, those waiting in line with us were very pleasant and nice. The employees were also pleasant and helpful. The ice cream was OK, but a little strongly flavored. I tried almost everything, including the blue cheese one . . . one bite was enough of that. It tasted good, but in a one or two bite way. More than that would be too much as it was too strong.

As you are waiting on a public sidewalk, expect smokers around. I say this as I know many who have asthma triggered by it. I will say the ice cream is acceptable, but for all the trouble, it better be orgasmic! I will give them this: they are knowledable about what flavors are g-free.

There are far better shops in Portland. You want great ice cream, leave downtown and head for Cloud City.

Celiac friendly?

Yes

Overall Rating

Review


The servers at salt and straw happily scoop gluten free ice cream out of separately packed pint jars with separate serving utensils than those used in the other ice creams. They were lovely and so was my GF/vegan ice cream (I'm not vegan and it was still great).

Gluten Free Features
  • Dessert
Categories
  • Dairy-Free Friendly
  • Ice Cream
  • Vegan Friendly
The Cloudforest Chocolate Hazelnut Cookies & Cream
Salted caramel ribbons
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