Gluten-Free at Portillo's Hot Dogs

Absolutely clueless and didn’t know what gluten was! Tried 2 different times to get information about their food preparation protocols. Waste of TIME

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

I used to love Portillos before my Celiac diagnosis so this was a hard restaurant for me to permanently cut out. I have tried the fries a few times and didn’t feel well; now I know why (via the other rating). Last night, I ordered a hotdog nudie and a side of cheese sauce, using my own bun from home. I got fries from Chick fil A and they were just as good. I felt great afterwards! Portillos has an online allergen menu with all the allergens present. However, inside the restaurant, they are very uneducated on allergy management/cross contamination processes. But- there are ways to go around that. Hope this helps!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for lunch

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I was told the fries were in a separate fryer so I ordered them and a milkshake. I was throwing up 2 hours later and had the worst glutening of my life. Later found out the oil uses a shared filter with their gluten food. So not gluten free. Will never go back

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Ordered nudie hot dog and there was bun residue on it! Lazy

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for takeout
• Offers delivery

Their fries have their own fryer. We bought our own gluten free buns and just ordered burgers/hot dogs bunless and brought them home and put on the buns we got. Neither of us got sick but i wouldn’t say they are gluten friendly just if your careful you can still enjoy. I would still call however if you have questions.

As far as i know it’s just the fries. But if you add the cheese it’s also safe from cross/contamination. But not the cheese on the burgers.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I have never encountered a restaurant manager who cared less than the one I encountered here about suggesting anything I could eat. I was expecting to be able to have a salad with modifications at least, but when I asked the manager if he had anything gluten free, he just said "No."

Celiac friendly?

No

Food is really good, however it would be way better if they had buns. If they had buns, I feel cross contamination could be a nightmare as well. I did not get sick, but it was not fun eating hot dogs and Italian beef without bread. if you want a hot dog I recommend Frank's on first in Hinsdale.

The manager worked closely and very well with us and handled our order personally.

Celiac friendly?

Yes

They didn't have a clue about gluten free options. Online menu had breaded chicken and wraps listed with no gluten allergy, but at least had the wheat allergy ticked. They were so busy at supper there was bread all over the place in the preparation areas. Skip it if your serious.

Celiac friendly?

No

For such a large, well managed and successful chain, you'd think they'd be remotely gluten free friendly. Not so despite great shakes and malts. The staff has zero training.

Update: their quality control is almost non existent at this point. No matter how many times you say no bun and they confirm it you'll still probably get a bun. Very unfortunate.

Original: I always order the cheeseburger minus the bun. I love that I can eat their French fries!

Celiac friendly?

No

Order nudie hot dog or burger without bun. Cup of beef is delicious too.

I ask about gluten-free options they did not have a clue. Ask for the manager she did not have a clue. I wouldn't risk it.

Celiac friendly?

No

Nice online allergen list. Chili is GF and yummy. Cashier said it wasn't, need more education to staff but overall good experience.

Celiac friendly?

Yes

I ate at this location today, I was told there was nothing at all on the menu that was gluten free. They even checked with a person "in charge"!

Celiac friendly?

No

Check out this link to view allergens in their menu! Very helpful

http://shop.portillos.com/nutrition/portillos/nutracalc.asp

Celiac friendly?

Yes

Eat here regularly and love the french fries, hot dog, cheesburger and Italian beef. No buns though but bring my own.

Celiac friendly?

Yes

Fries are in a dedicated fryer! They were great about giving us the Italian beef in a cup. Great experience!

Celiac friendly?

Yes

I just got off the phone with the corporate office and they confirmed that the hot dogs (no bun) are gluten free. The tamales & beef/gravy are also gluten free.

Celiac friendly?

Yes

Celiac friendly?

Yes

Portillo's is a great option for gluten free fast food! They don't have an official gluten free menu (although I hear that one is in the works) but the hot dog nudie, hamburger nudie, or cup of beef are great options. You can't do a chicken nudie because it's marinated with soy sauce (weird, I know). I've never ever gotten sick from the hot dog nudie (with cheese sauce for dipping!) because they use tongs for the hot dogs and their hands for the buns. Workers hands never come in contact with the hot dog because of paper the hot dog is wrapped in – and you can watch it all through their window to make sure. There's some minor cross contamination risk to the cup of beef just in watching that the bread sometimes goes over the top of the pot of beef. However, I've never gotten sick here and I'm an extremely sensitive Celiac. The salads can be made in a fresh bowl, and the famous chop salad is GF without the chicken or pasta.

Also, the fries are made in a dedicated fryer! The onion rings have their own fryer with separate oil.

Celiac friendly?

Yes

Still learning what they have..

Celiac friendly?

Yes