Gluten-Free at MACS (Macaroni And Cheese Shop)

Restaurant
6 ratings
Reported NOT to have a gluten-free menu, but gluten-free options may be available.
Celiac

Overall Rating

Review


I told Them at the counter I had celiac. They did not understand. I told them a wheat allergy, still did not understand. I asked to verify with the manager, she said there was no manager. The chef came out and I could not understand much. For reference I speak English. I ended up ordering the potatoes,shredded cheese and chicken. They couldnt verify it wouldn't be cross contaminatrd due to not understanding what I was saying. Do not order here if sensitive to gluten. There is also NO nutritional information in store or online. Absolutely unacceptable in this day and age.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


New place , very cute. No gf pasta but they sub it with potatoes, and no cheese sauce as it contains gluten. But the other toppings are very good together, and they told me what I could have and offered suggestions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Sensitive

Overall Rating

Review


Consistently unable to make their "Jalapenos Popper" dish with any Jalapenos.

I generally order for "Pick-Up." The last THREE Jalapeno Popper Macs had NONE to next to no jalapenos. The most recent time I stated "Please put in EXTEA JALAPENOS."

So what did they give me? A dish with almost no Jalapenos at all.

Being the THIRD time in a row, I was feed up with it. I was told by the manger to bring it back. Nothing I'd rather do than drive BACK to show the snotty manager.

Once there the rude manager had the gall to say, and I quote, "There are jalapenos all up in there!" You tell me in the picture of my food how "jalapenos are all up in there." I'll wait.

What a joke. Three strikes you're out Macs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for takeout
Symptomatic Celiac

Overall Rating

Review


Staff has always been helpful. I can get a potato’s with any bowl instead of noodles. I don’t feel like I am missing out on anything here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


The food was so good! I got what is essentially a skillet with with hot dogs bacon peppers onion and mushroom.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout

Overall Rating

Review


Yeah no don’t eat here. I’m not even super sensitive but they had to remake my item 2 times, because they added gluten twice, and it takes a long time to cook anyway. Not worth it, they don’t know what they’re doing.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


They are very understanding of Celiac and cross contamination. They substituted noodles for potatoes! Super delicious

Celiac friendly?

Yes

Overall Rating

Review


Instead of noodles it’s made with potatoes. Melted cheese instead of the cheese sauce. I had the buffalo chicken. It was good, not as flavorful as the actual Mac and cheese, but it did the job.

Celiac friendly?

Yes

Overall Rating

Review


Stay FAR away from this place!!! This place deserves negative stars. Most clueless place I have EVER been to that claims they have gluten free. Not one single person could answer any question I had. One person told me all their sauces contained gluten. Honestly after a 5 minutes we walked out. Horrible.

Celiac friendly?

No

Overall Rating

Review


So delicious! They swap the noodles for potatoes, but they have really neat combinations to choose from. Nice clean atmosphere. Highly recommend!

Celiac

Overall Rating

Review


I went here because reviews indicated a gluten free alternative. Disappointed to discover that meant potatoes cheese was melted on in most dishes. They do not offer gluten free pasta or gluten free Mac. They state they are “Gluten Friendly” not gluten free.the staff asked how severe my gluten reaction was. Don’t bother if you have Celiacs. Pretty disappointing.

Celiac friendly?

No

Overall Rating

Review


They give you potatoes instead of pasta but I was afraid cross- contamination would be an issue with that so I got the house salad (no croutons). Pretty good and no reaction.

Celiac friendly?

No

Celiac

Overall Rating

Review


Does not have gf pasta - they sub potatoes for gluten free. Everything was pretty good.

Asymptomatic Celiac

Overall Rating

Review


this place has gluten friendly options made with potatoes instead of pasta...it was devine!!!!

Wheat Allergy

Overall Rating

Review


It's a pretty small business but man is it GOOD! I got the chipotle chicken mac and it was plain delious. Though one problem I do see is that if you are celiac, look somewhere else. I hate saying this because its so good but they are no where near prepared for some one who is celiac eating there. I'm gluten free but not celiac and it was a great meal.

Categories
  • Restaurant
Macs doesn't know how to add jalapeños to their jalapeños popper dish.