Gluten Free at Metro Diner

Not very confident that they take allergies seriously. I didn’t feel very comfortable after speaking with my server but was with a group of people so crossed my fingers and went with it. I did ask if they had separate toasting area for bread but my server said they did not. I ordered a burger with a GF bun that was toasted with the burger. I did not get sick but the burger was pretty awful. Go to baha burger if you want a great GF burger or Big bad breakfast if you’re craving breakfast/brunch as I know they have separate toasting areas and take allergies seriously. They did have a separate GF menu which was nice but I would not recommend and unfortunately won’t be back.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Good for breakfast/brunch
• Good for lunch

When I mentioned gluten-free as an allergy to the waitress, she was knowledgeable and flagged my order. It took a little longer to prepare but someone (I thought manager) brought my plate out with the waitress carrying the other orders for our table. He said he completely understood and assured me I was safe. I love that I never got sick and they were so serious about it for me. I’ve only had breakfast here.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch

The waitress asked if I had a gluten allergy and if it was sensitive enough that I wanted my food prepared separately. Very knowledgeable!! Great little place for breakfast.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch

Staff took my requests seriously. I ordered gluten free toast and omelet. Tasty and good experience overall!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for takeout
• Offers online ordering

The service was very good. The staff was knowledgeable about gluten free options. The GF menu contained mostly breakfast and lunch options. I had the 2 eggs, bacon, toast and hash browns. Another time I had the avocado on GF toast. It wasn’t as good.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good with other allergies

This location offers a separate gluten free menu and staff will change gloves or clean anything if asked. My husband and I go All the time for breakfast but they can make lunch and some dinner options gluten free. I always order the veggie omelette with hash browns and gluten free toast which is delicious!!!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good with other allergies
• Offers outdoor seating

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch

Spoke with waiter. He assured me they take measures for celiac (severe allergies-his words). I had eggs, grits, sausage and GF toasts. They use a separate toaster. Food was good and I’m glad to find GF places for breakfast.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for lunch
• Good for takeout

Staff is knowledgeable and food is good quality. They were very careful with my gluten free food prep

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options

The staff had no knowledge of celiac or cross contamination. This restaurant is not safe for people with celiac.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Waiter was very knowledgeable with celiac disease, and let me know that the chef will prepare my meal in a separate area in the kitchen. Have gf toast and the hash browns are gluten free as well!

Celiac friendly?

Yes

GF menu, toast was tasty. Had the omelette with hashbrowns. Good flavor anf HUGE portions. Lisa was our server, very nice and attentive. Will be coming back.

Great variety of gluten free options and my choices were well-made and delicious!

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Ordered via door dash- no GF items available. Called restaurant and added GF bread to door dash order and paid separately. Got regular bread with order and got very sick.

Paid for GF and did not get it. Ended up getting sick.

Paid for GF but did not get it. Got very sick from regular bread.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Good selection, no confidence in staffs knowledge of celiac. Definitely not a dedicated kitchen.

Celiac friendly?

No

Very careful with our gluten free order! Also very safe with covid protocol!

We loved our breakfast. The gluten free toast was awesome!

Staff very friendly

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good selection of healthy options

The waitress and the manager were super helpful. The menu is smaller currently due to COVID-19 but still plenty of options and gf bread. I enjoyed a Metro patty melt on gf toast with hash browns. Will definitely go back.

Really good!

My husband loved what he ate as well, he is not gluten free and ate items I could not. Looked good for sure.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

First time I’ve been able to actually go into a sandwich diner and have a sandwich that was GF And the sandwich was really good

Celiac friendly?

Yes

Dedicated gluten free menu that can be adjusted if it comes with anything you can't eat (like regular bread). I would highly recommend the breakfast pie GF with sausage. They make the bottom of the "pie" with sausage patties. And the flavor is amazing! As I am celiac, this didn't irritate my stomach at all!

The staff was familiar with the menu and alerted the manager to my needs. Food was delicious!

Gluten free bread and dedicated toaster. Enjoyed having toast with my eggs and bacon. They also carry Dickson's jelly and had blackberry, my favorite. Very friendly and knowledgeable staff.

Ordered GF avocado toast and a fruit cup, and was very clear about having Celiac, and using their allergy protocol. When it arrived, the hash and some toast bits from a different order were spilled into my fruit cup. They brought me a new one; then I asked about the avocado toast, to double check whether it had been made in the regular toaster. It turned out it had been. So they re-made that for me, toasting the bread in the oven this time. So 2 near misses.

Celiac friendly?

No

They had a separate gluten friendly menu with options and substitutions, including GF toast. They asked if I had a gluten allergy and said they would cook it separately. Even my hash browns came after my meal because they were being cooked separately. Pretty good food and some good options. GF toast and bread available.

The staff was friendly and knowledgeable. They have a separate toaster for the GF bread. Lots of options and very reasonable.

Celiac friendly?

Yes

Staff was very knowledgeable. Big GF menu. GF bread was very good. Make sure to tell them it’s an allergy so they take extra precautions and don’t toast the bread on the grill. Had a breakfast sandwich that had tons of meat! Very good and not super expensive! Definitely will be back!

Never gotten sick eating here and lots of choices.

Celiac friendly?

Yes

They have a full gluten free menu with a variety of sandwiches and gluten free sides, as well as several breakfast options and salads. Service was friendly and my Reuben sandwich was delicious!

The staff was knowledgeable and the food was delicious. I had a 2 egg breakfast with hash browns and bacon. My meal came with gluten free toast ($1 up-charge). They cook everything separately for gluten free customers.

Celiac friendly?

Yes

Wonderful diner, GF knowledgeable, with gluten free menu and choices.

They have many options for their gluten friendly menu. Good tasting food.

Celiac friendly?

Yes

These guys were great and they have two locations

Had GF grilled cheese and chili. The grilled cheese was barely toasted. The chili was good. My plate came with gluten CLUB crackers that were wrapped, but I didn’t end of getting sick, so that’s good

Clean traditional style diner in a small strip shopping plaza; quick, friendly service. Good variety on the GF menu, with breakfast and lunch/dinner selections. Knowledgeable wait staff. Good food at good prices. Would stop here again in our travels. Menu says they can't guarantee that there won't be cross-contamination during busy periods, but we were here on a Sunday while it was packed, and didn't get sick, so I think they try to pay attention to it.

Service is great and they take every effort they can but are up front about possible cross contamination.

Gluten free menu. Many good choices. Large portions. Delicious. We've eaten here twice. Great service. Excellent food.

Celiac friendly?

Yes

Decent food, but really expensive for what you get. They charge extra for everything.

Pretty extensive gluten free breakfast menu! They don’t make you feel like you are limited in choices at all. I also asked for everything to be cooked with the least amount of oil possible and everything was cooked to perfection! Very fast service

Celiac friendly?

Yes

Have had many great experiences here. Always delicious! Staff are well informed and attentive.

Celiac friendly?

Yes

I have celiac and am super sensitive, and had no trouble eating breakfast here. The waitress told me that while she didn’t know much about celiac, she was noting it carefully and that the kitchen staff was all knowledgeable. They even have gluten free bread. The food was great and I did not get sick!

Celiac friendly?

Yes

Had lunch and ordered a burger. They have gluten free buns. My allergies are more than just gluten and they were very accommodating.

This is a really cool place. Lots of GF options and most are very unique.

I eat here all the time. Best gf toast ever!

Celiac friendly?

Yes

Been here twice. I’m not celiac but have gluten allergy/intolerance. Both times I left very happy. They have gluten free bread so a club sandwich and corned beef Reuben hit the spot for me! I don’t need to avoid cross contamination so it’s been GREAT for me! I’d say check it out if you want some really fulfilling food!

Separate gf menu. Aware of allergy. No dedicated gf fryer but still decent options.

Celiac friendly?

Yes

We eat here a lot at home. Tried this location and was very happy with their knowledge and the food.

Celiac friendly?

Yes

So yummy! GF menu, knowledgeable staff, and delicious fluffy omelets. I can’t wait to go back and try lunch!!

Gluten free menu, lots of options. The burger was 8oz of tender, juicy Angus beef. The red skinned mashed potatoes are like back home. Staff is completely knowledgeable and super nice.

I ate here twice; had dinner and breakfast and all of it was delicious with no problems! They double checked that I had an allergy and I am a sensitive celiac and they were fantastic and attentive! Great service!

Celiac friendly?

Yes

Do NOT go here if you are celiac! I don't care what they tell you about their gluten-free bread and their gluten-free menu. It is NOT safe! They cross-contaminate EVERYTHING, and the chefs do NOT know what they are doing. I have a friend who works there, and the chefs are not trained in allergy prep. Many of them are also out back smoking weed on their breaks. I went in 3 times, and they always contaminated me. I ordered a simple breakfast with hash browns. I spoke with the manager when I ordered and stressed to her the need to prepare my food in a separate skillet and NOT on the communal grill. She assured me that everything would be fine. While eating my hash browns, I bit into something chewy and sweet. I spit it out, and it was a cooked chunk of pancake batter. They had cooked my food on the same grill as everyone else's food, and they hadn't cleaned it at all. I caller the manager over, and she was EXTREMELY rude to me and all but accused me of lying. She said "That's impossible. I don't know how that could happen." I asked if my food was cooked on the griddle, and she lied and said it was done in a separate skillet. My server later verified out of the manager's earshot that is WAS in fact done on the same grill as everyone else's food and NOT in a separate clean skillet. The manager was so prideful and determined to not admit the mistake that, instead of apologizing and trying to rectify the situation, she flat-out LIED to me and said that it was impossible that anything happened. I showed her the pancake batter on my plate and said "do you think I brought this in with me?" She scoffed at me and walked away. No apologies, no offer to remake the meal, no discount, NOTHING.

I can't speak for other locations in the chain, but the Metro Diner in Venice, FL is completely and utterly incompetent when it comes to safe food preparation. They serve gluten-free buns and bread, but then cross-contaminate everything. Even their fryers are not isolated. They don't do potato products in a dedicated fryer, yet they list french fries on the gluten-free menu. They do chicken strips in the same fryer as fries, even though they have multiple fryers and COULD do it safely.

These people are rude, accusatory, inconsiderate, incompetent, and haughty. They absolutely refuse to admit when they are wrong. All of this happened to me when the place had been open less than 6 months.

If you are merely gluten sensitive, be VERY careful, because you WILL get cross-contamination. If you are Celiac, do not set foot in this place under any circumstances. They made me very ill, and I will NEVER return to this location or this company!

Celiac friendly?

No