Gluten-Free at Basil

Very very sick right now.

I ordered chicken fried rice take out. Neither the receipt nor box were marked gluten free. I called to make sure it was gluten free as ordered. The manager sounded very annoyed and told me that the fried rice is naturally gluten free. However, the menu states that it can be made gluten free upon request. She advised that gf soy sauce is now automatically being used. I explained how sick gluten makes me. She again said the same thing in an annoyed voice.

Trust your instincts. I am now very sick. I am so disappointed to be glutened and the pain it causes. I should have known from her tone that she either didn’t understand or simply didn’t care.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Great Restaurant. Lots of gluten free options. Feel fine after eating here

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Pretty mediocre. I felt like the food was pretty flavorless, Thai food is supposed to be spicy. Every time restaurant I’ve been to offers a scale of spiciness to choose from. Vegetarian and gluten-free options are limited, so I ended up just getting fried rice. Was it much better than I would get at any regular Chinese restaurant, and it was expensive! $18 for a plate of fried rice! My kids normally devour any type of Asian food, they just picked at it and admitted later they didn’t like it. Wait staff was friendly but again, mediocre. My husband had to ask twice for his sake to be brought to the table. same with a few other items that we needed that should have either been brought out to begin with, or we had to ask multiple times.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Had an awesome dinner here. Menu has GF items clearly marked. The staff and manager ensured my meal was made safely.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Massaman curry had great flavor. Reasonable portions and lots of GF items.

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Menu had GF marked. Had curry.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gf pad Thai and sweet and sour chicken were great!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Average quality food. Thai taste on East blvd is much better.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Menu was marked and food was delicious. Pad Thai is a must!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

IF YOU ARE IN TOWN, YOU HAVE TO STOP HERE! The food is amazing! Delicious! GF is clearly marked. Service is excellent!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout

The waitress was super helpful and patient. They clearly mark which dishes are gluten free. I had the masaman curry and it was amazing. I didn’t see any alcohol I could have (besides wine) but the waitress informed me they can switch the vodka in certain drinks to Tito’s brand! This will be a regular spot for me when visiting Charleston.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for takeout

Order gluten free, confirmed gluten free. Got gluten and very sick. Pad Thai was sub par.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Very good food. Excellent service. Helpful staff.

Visiting Charlotte and read reviews so I tried it. Limited menu, pad Thai, fried rice , 2 soups. Had chicken satay but couldn’t eat sauce bc they thicken it with flour. Staff is very knowledgeable If you like shrimp they have GF basil spring rolls, not fried.

Celiac friendly?

Yes

The menu has gluten free options noted. The waiter was very knowledgeable about the menu and was able to suggest items that were also soy free. I had the soup and some of my husband’s pad thai. They were very good.

Celiac friendly?

Yes

Great food, clearly marked gluten free items on the menu, and they said marked down that i have Celiac disease!

Celiac friendly?

Yes

Food was soooo good! I got the pad thai and duck salad (actually two servings of the pad thai)! The staff is knowledgeable and caring about Celiac. Would definitely go again!!!

Celiac friendly?

Yes

Menu is clearly marked. Have eaten here multiple times without getting sick! Delicious!

Celiac friendly?

Yes

Ordered take out and the hostess was aware to add “gluten free allergy” to the ordered items. Menu items were clearly marked that were gluten free or could be made gluten free. We got pad Thai and the curry which were awesome!

Celiac friendly?

Yes

I have celiac and have been here plenty of times... haven’t gotten sick once. Easily done dairy free as well. Great place!

Celiac friendly?

Yes

Celiac friendly?

Yes

GF items are clearly marked on the menu. My waitress was knowledgable about celiac and said she would note that I had celiac to insure the kitchen took extra care to avoid cross contamination. I had the pad thai and it was excellent.

Celiac friendly?

Yes

This is the third Basil resteraunt we have been to. They always seems knowledgable about gluten free and there are a couple options on the menu. Mike my hubby is intolerant and I am diagnosed Celiac. I have eaten at Basil 4 times and have had no issue so far. I do indicate that gluten free is not a preference but a medical need.

Gluten free options are marked on the menu, pad Thai and basil rolls are fantastic!

So many GF options of their menu! So delicious too. Staff is caring.

Celiac friendly?

Yes

Delicious! The staff was very knowledgeable. We had amazing pad Thai and chicken fried rice. So many tasty options. Waiter was kind and understood celiac disease. For my birthday they gave me coconut sticky rice with mango! Loved everything. Will definitely be back!

Celiac friendly?

Yes

The menu was clearly marked and the food was delicious. Highly recommend.

I echo Corey's comments and also agree the coconut chicken soup was awesome. Green curry was also excellent and there were a few dinner options to choose from.

Excellent food. The chicken coconut curry soup is incredible. The staff is completely knowledgeable about GF/celiac/cross-contamination.

Have eaten here multiple times with no issues.

Celiac friendly?

Yes

Surprised by the options, even for my 3 year old. Fried rice to order, just how she would like it, and they seemed to know the severity of CC. No noticeable symptoms so, 5 Stars!

I am ultra sensitive and I get reaction from Basil. Not sure if it is the MSG or cross contamination but definitely not 100% for me.

Food is excellent here and the menu has several GF options that are cleay marked. The sauce that came with the Spring Rolls was not GF because of the Hoisin sauce. So, waiter offered to bring the sauce without the Hoisin in it. Waiter was very nice and accommodating. We had GF Pad Thai and GF shrimp fried rice.

Celiac friendly?

Yes

Staff was very knowledgeable. They made sure allergy protocols were followed. Appetizers, curries, fried rice, and other dishes were available.

Celiac friendly?

Yes

Excellent food and they really took my Celiac seriously

Celiac friendly?

Yes

I've eaten all of their GF meals and had no issues. The food is great and I've never been disappointed.

Celiac friendly?

Yes

Not very clear on gluten free

Celiac friendly?

No

I am so thankful for Basil Thai. I had a coconut soup, an appetizer that was lettuce wrap style and Pad Thai. I loved the Pad Thai!

Very tasty food, great service. Menu clearly marked. Best of all I didn't get sick.

Great Pad Thai - clear menu

I ordered the Pad Thai. It might have been the best I ever had. Service was impeccable. Menu is well marked GF and staff was very attentive. Will definitely go back.

Plenty of options. Items were labeled as GF on the menu. I also have a dairy allergy and they were able to talk through options.

Celiac friendly?

Yes

Celiac who has never gotten sick here. The Pad Thai is my fav but everything is yummy.

Celiac friendly?

Yes

Fantastic Thai food for gluten-free eaters and gluten eaters alike! There are quite a few menu options for GF, and they all taste delicious! They staff is knowledgeable and helpful.

Celiac friendly?

Yes

Good food but had a bad reaction after. I was so disappointed.