The servers knew they offered gluten free wraps, but they had no understanding of the procedures they needed to follow to avoid cross contamination. I explained it to them, they followed my guidance, and I had no adverse effects after eating my sandwich.
— No gluten-free information on the menu
— Not Much
The employee turn over rate recently has been high and they aren’t training the new employees on the safe and correct way to help limit the cross contamination of their gluten free wraps. I do not recommend this place right now. I hope they get better on training their employees.
While the food prepper changed gloves, Straight out the gate she contaminated my spinach wrap by heating it up in the same small oven as they heat other sandwiches. Then, when adding veggies, she used the same bins as for sandwiches. On top of that they charged +$1 for gf prep. Website also doesnt have option to note 'make gluten free'.
Unlike some other Togo's locations, this restaurant still has the gluten free wrap. The staff wasn't perfect about using separate utensils, and they had a hard time keeping the food from spilling out of the wrap. A little more staff training should fix these problems.
They have a gluten free wrap and the procedures to avoid cross contamination, but one of the younger staff members hadn't been properly trained. Make sure to ask for someone who knows how to treat Celiac customers.
I looked online and found out they have a GF wrap and that most items were GF and so I ordered online and when I got to the store they didn’t do my order yet (Chicken bacon ranch wrap) and when I was there, they changed gloves and I didn’t get sick! I was definitely recommend!
You can get a fast wrap on a GF flour tortilla and it’s good for a quick bite. The staff is kind but uninformed-they did ask lots of questions about Celiac-so they were curious, but don’t expect them to know ingredients, so precheck online or be safe with the tuna filling.
We actually went to the Togo's on Industrial Drive. However, it is owned by the same couple that owns the Togo's on Farmer's Lane in Santa Rosa. The owner, his two daughters and his granddaughter have gluten sensitivities. They were so receptive to us bringing our own gf bread to have them make our sandwich. They also have gf wraps. However, the green wraps aren't gf. The girl who made our sandwich changed her gloves, got clean utensils and prepared the sandwich at a separate area with new plastic wrap to cover the area just in case.
Typical submarine sandwich shop.They have gluten free wrap. You can look online to find which meats and ingredients are gluten free (which I would recommend because the staff "isn't sure") great option for a cheap lunch.
Togo's do not have gluten free bread. Offer your sandwich in a lettuce wrap only.
If no stars was an option you'd would be my rating. I walked up to the counter and explained that I can't eat gluten for medical reasons - can you help me with what I can order. The guy looked at me like I had two heads - the other worker did I could do a tortilla wrap. OK... What are they made of? They did show me the package - aside from seeing corn (probably gmo) and soy (probably gmo), I wasn't getting too excited about eating one but thought, oh well. But then there's the clincher - printed on the bottom : Made. on equipment shared with sesame seeds and wheat. Uhhhh.. No thank you! I kindly said to them that this wasn't going to work for me - are there other options? They just kind of shrugged and said no. I thought maybe I could get a salad or soup but since they weren't interested in helping me, I want interested in trying to make something work. Bummer!
They have GF wraps, chips, salads and soups available. Attendant got new gloves when I said I have celiac and put paper barriers between the wrap and the grill. I got a Chicken Bacon Ranch wrap. She wasn't sure about the sauce, so I took her suggestion of mustard and mayo. Very good and I felt very comfortable eating there.
I've had good luck at other locations, but at this location I came in and asked for a gluten free tortilla wrap. She changed her gloves, which was great.
Usually they are very good about having the tortillas stacked individually on parchment paper so it never touches the counter.
But she didn't have any parchment paper ready, and set my tortilla down on the rim of a large salad mixing bowl before setting parchment paper down and flipping my tortilla onto it.
The salad must've been full of croutons because I had diarrhea all day. I should've asked for a new one.
Have had great service here; their gluten-free wrap is good and if you let them know it's for an allergy they take all the necessary precautions. The gluten-free wrap does need to be warmed slightly to keep it from ripping.
I've been here twice and ordered the gluten free wrap. Both servers were very careful to change their gloves and clean the cutting board. They also placed clean paper on the wrap in the heating press. Good flour tortilla taste. No issues with the stomach. Note: I also take a digestive enzyme with my meal.
it's Hit or Miss depending on the server. they do have gluten free wraps and they keep them separate using fresh pieces of paper and they change their gloves. but they still dip their knife in the same Mayo. I get sandwiches that have oil squirted on them and usually I'm OK.
I got a Cuban sandwich with the GF wrap. The sandwich itself was a bit disappointing, but then again, I am Cuban and we make media noches all the time at home. The wrap though was very good!! Pliable and did not taste GF at all!! Will definitely come back, but I advise that you get a different sandwich.😉 They were very careful about cross-contamination, too.
They have very good gluten free wraps here. And the staff is very friendly. Highly recommended!!
I pick up lunch here often and the staff is super accommodating with hand washing, glove change and keeping my GF wrap protected from the "other" stuff when they put it in the press to warm. I have never had a bad reaction & I just recently discovered the Broccoli Cheese soup (mostly cheese) is also GF!!!!! Soup, Salad and Sandwich is severed.
gluten free wrap is very good. service was excellent! owner Immediately changed gloves and cleaned surfaces as soon add I said I wanted gf. assured me that if she wasn't there never hesitate to ask any of her staff to take any precautions I felt appropriate. highly recommend for quick bite to eat. of course establishment is not gf so there is always a chance for cross contamination.
This place is awesome! The gf wraps are delicious and the guys there are really nice and accommodating. I personally read the ingredients for the wraps and they are gf! But they do contain soy, for anyone with a soy allergy.. Also, we found that the triple dip has au jus which has gluten(barley), but they make it without it for us. Turkey avo wrap is delicious! Their allergy info is online and also available in the store