Gluten Free at J. Alexander's

9 ratings

Allergen List, Restaurant

Celiac

Overall Rating

Review


I had avoided going here because no reviews on Find me Gluten Free. Yesterday, I called and spoke with the executive chef, Jackie, and she was fantastic (she has been the executive chef since they opened). They have an open air kitchen so can’t guarantee no cc and don’t have a separate menu, but she was able to walk me through the menu and what could be modified. When we arrived for dinner, she came out to meet me, and the server confirmed my order with her to make sure it was safe. Their menu is all fresh ingredients, and they make everything in house, so I felt really good about it and had no issues. Will definitely return. If you’re thinking about checking it out, definitely talk to Jackie. She’ll take good care of you, and the food was excellent.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


No GF menu, but the waitress was extremely knowledgeable and the kitchen could make many items GF. When my food was delivered, she confirmed with me that my food was made without dairy or gluten. It was delicious, no reactions, great experience!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Not celiac

Overall Rating

Review


I called first to ask if they had a gluten free menu, they had no idea. The server was completely clueless. Thankfully the manager came over and he was extremely helpful and knowledgeable! The shrimp came out on rice that the manager had told us was no gf, so that was frustrating too.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


I told the waiter I had to eat gluten free. He checked everything I ordered with the cook and made appropriate modifications to remove items with gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers online ordering
Not celiac

Overall Rating

Review


There is no Gluten free menu, nor are gluten free options marked on the menu. However, staff is willing to answer questions about which items can be made gluten free, even asking kitchen staff to be wure, and making kitchen staff aware of the gluten free needs. Most meats and sides are available gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Good selection of healthy options
Celiac

Overall Rating

Review


Unless you want a salad this is not the place to eat they have very few options and use unsafe ingredients in all of their sauces

Celiac friendly?

No

Celiac

Overall Rating

Review


Bad choice for gluten free, not only did they not have a gluten-free menu, there were minimal choices from the menu, I asked for a salad with a grilled chicken breast, what do I get, a salad that came with fried croutons, will never step foot here again.

Celiac friendly?

No

Celiac

Overall Rating

Review


No gluten free menu, staff is not properly trained as to what gluten is. Waitress was extremely nice but had to go back to kitchen several times to ask if gluten was in items I was inquiring about. Was advised to "stick with salads" as "it would be too difficult to make anything else without gluten." Sounds like kitchen staff doesn't know what is gluten or not. There are a few items on menu gluten free - grilled salmon and smashed potatoes and burgers (without bun).

Celiac friendly?

No

Overall Rating

Review


Seems like you can eat somewhat safely here, but you'll be on your own figuring it out. Waiter on my recent visit confirmed no GF menu and no allergen list. Said he would speak to chef about it. Chef's response (via waiter) was, "we cannot guarantee anything but we'll do the best we can with what you order." So, not helpful at all. Also, pre-diagnosis I used to eat the Thai salad and remembered it had wonton strips on it. Wonton strips are not listed on the menu. I asked for them held and they agreed that they would normally be served. So beware. They do have some grilled items like steak and fish that appear safe, and have heard anecdotally that the steak & fries is safe. Good food but celiac beware.

Celiac friendly?

No

Overall Rating

Review


I used to work here in college and know the customer service standard is high so I had high hopes. But they weren't knowledgeable about gluten in their food. The server didn't know what was in the queso, the salmon dip, tortilla chips or salad dressings. Don't even get the steak - one of them is marinaded in soy sauce for days, the other in au jus, and they're cooked on the same grill.

Celiac friendly?

No

Celiac

Overall Rating

Review


Have eaten here many times and have never been disappointed. No gluten free menu but the staff is very well trained and will send the manager to your table to discuss food allergies if requested. Service is always impeccable and food is consistently great. As a celiac, I highly recommend.

Celiac friendly?

Yes

Gluten Free Features
  • Allergen List
Categories
  • Restaurant

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