Gluten-Free at J. Alexander's

Restaurant
19 ratings
Reported to have a gluten-free menu
Celiac

Overall Rating

Review


Confirmed with two people that my meal was GF. It was not. When I questioned a third person, they knew right away it wasn’t GF. The food is good, bit it’s really risky to go here. It didn’t have to be that way. It’s the worst I’ve been glutened in years. Proceed with caution!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


I had a good experience. I went in July 2022 for a family special occasion. I had a burger and a salad. I can't remember if I asked for a gluten free menu, but I informed the waitress I was celiac and she checked about the salad dressing to verify it was gluten free and also made sure there was no seasoning on the burger. I didn't have any problems. My family enjoyed our evening.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Being a celiac (I am also a vegetarian), it is so difficult to find places to safely eat. The staff was very helpful in answering any questions I had regarding ingredients. If they were unsure of the answer, they would go ask. They have a dedicated fryer to the fries! Anyone who has celiac or is gluten sensitive knows how difficult it is to find fries! And, they were AMAZING! As was the veggie burger. I will defiantly eat here again! Thank you to the staff and the Executive Chef Jacqueline Brown for her attention to my dietary needs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers online ordering
Celiac

Overall Rating

Review


Several menu items are GF, but not marked on the menu. The staff was knowledgeable but did say there’s not a dedicated space for GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good selection of healthy options
  • Reservations recommended
Celiac

Overall Rating

Review


No GF menu. Service staff not all the informed. Chef seemed willing to help but we shall see.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

Overall Rating

Review


Went last night and got the Filet with their baked potato. Our server told the kitchen about the allergy and they changed gloves and cleaned off the stove where they cook the steaks. I put the sauce on the side just because I wasn’t sure if it was gluten free or not. I didn’t have any issues after eating it or the next day. They also said the salads with no croutons were gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Usually, a quick conversation with the server, chef or a manager produces amazing options that are safe. That is NOT the case at J. Alexander’s. “First, we have an open air kitchen so there will be cross contamination,” stated the waitress. She went on to state that they could “only do an unseasoned chicken breast or a salad without croutons.” I attempted to then discuss other possibilities, and the server then proceeded to talk about how much soy they use in their recipes. After great debate with the chef. Manager, and server (according to the server), we agreed I could have a lightly seasoned protein and a vegetable. Don’t waste your time here; there are too many other options close by.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Celiac

Overall Rating

Review


Would not eat here again. I was hopeful they would be accommodating after speaking to a manager over the phone, but I ended up sick. I explained the precautions to be taken. I ordered a salad with no croutons, no cheese and added grilled chicken. They forgot the chicken and had to bring it after the fact. Definitely was a cross contamination problem.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


The food is good and I've had some good experiences. However I told them to omit aus jus from prime rib and they must have put some on top. I thought it might just be some pan drippings and took the risk eating because I'd been so clear. Was really sick after so I'm scared to go back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


No gluten free menu, but I had an excellent experience. The server was very knowledgeable about celiac and helped me to navigate the menu, and assisted with making alterations so it would be safe for me. I had a delicious steak with a baked potato and no reaction!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


has a gluten free menu with lots of options but removing things. burgers without buns, sandwiches without bread, can get the potatoes, salads removing wontons. can get most chicken, seafood, meat, and salads. about 3 appetizers to chose from.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


No GF Menu. No GF indicators documented on the menu. Mashed potatoes have gluten and many of the dressings. My 13 year old with Celiac left feeling like she had done something wrong with the response of the waitress and manager. Will NEVER be back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Celiac

Overall Rating

Review


Super disappointed in the service here for “fine-dining.”

I asked if they had a gf menu and was told “no, but you can get things like salad or chicken.”....uh what?? I should have known to speak to the manager at this point. I asked if the ahi tuna was gf and was told “I believe so,” at which I asked if she could confirm Bc I have celiac disease. Before I could finish the sentence, waitress rolled her eyes and stormed off. Came back and said it is gf and asked what side I wanted. I asked “doesn’t it come with mashed potatoes?” And she confirmed and stated that theres gluten in them. What’s in mashed potatoes that has gluten? Not sure she understood what gluten is.

Needless to say, I got bad service and “glutened” here

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


After reading the other review, I was SO excited to come back to J Alexanders! Their Thai Kai salad is my favorite salad on the planet and they were able to serve it to me GF, just without wontons. Their to go ordering online lets you input allergies as well so super GF friendly in my experience so far!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for keto
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers online ordering
Celiac

Overall Rating

Review


I had avoided going here because no reviews on Find me Gluten Free. Yesterday, I called and spoke with the executive chef, Jackie, and she was fantastic (she has been the executive chef since they opened). They have an open air kitchen so can’t guarantee no cc and don’t have a separate menu, but she was able to walk me through the menu and what could be modified. When we arrived for dinner, she came out to meet me, and the server confirmed my order with her to make sure it was safe. Their menu is all fresh ingredients, and they make everything in house, so I felt really good about it and had no issues. Will definitely return. If you’re thinking about checking it out, definitely talk to Jackie. She’ll take good care of you, and the food was excellent.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


No GF menu, but the waitress was extremely knowledgeable and the kitchen could make many items GF. When my food was delivered, she confirmed with me that my food was made without dairy or gluten. It was delicious, no reactions, great experience!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


I called first to ask if they had a gluten free menu, they had no idea. The server was completely clueless. Thankfully the manager came over and he was extremely helpful and knowledgeable! The shrimp came out on rice that the manager had told us was no gf, so that was frustrating too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


I told the waiter I had to eat gluten free. He checked everything I ordered with the cook and made appropriate modifications to remove items with gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers online ordering

Overall Rating

Review


There is no Gluten free menu, nor are gluten free options marked on the menu. However, staff is willing to answer questions about which items can be made gluten free, even asking kitchen staff to be wure, and making kitchen staff aware of the gluten free needs. Most meats and sides are available gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Good selection of healthy options

Overall Rating

Review


Unless you want a salad this is not the place to eat they have very few options and use unsafe ingredients in all of their sauces

Celiac friendly?

No

Celiac

Overall Rating

Review


Bad choice for gluten free, not only did they not have a gluten-free menu, there were minimal choices from the menu, I asked for a salad with a grilled chicken breast, what do I get, a salad that came with fried croutons, will never step foot here again.

Celiac friendly?

No

Celiac

Overall Rating

Review


No gluten free menu, staff is not properly trained as to what gluten is. Waitress was extremely nice but had to go back to kitchen several times to ask if gluten was in items I was inquiring about. Was advised to "stick with salads" as "it would be too difficult to make anything else without gluten." Sounds like kitchen staff doesn't know what is gluten or not. There are a few items on menu gluten free - grilled salmon and smashed potatoes and burgers (without bun).

Celiac friendly?

No

Celiac

Overall Rating

Celiac friendly?

Yes

Overall Rating

Review


Seems like you can eat somewhat safely here, but you'll be on your own figuring it out. Waiter on my recent visit confirmed no GF menu and no allergen list. Said he would speak to chef about it. Chef's response (via waiter) was, "we cannot guarantee anything but we'll do the best we can with what you order." So, not helpful at all. Also, pre-diagnosis I used to eat the Thai salad and remembered it had wonton strips on it. Wonton strips are not listed on the menu. I asked for them held and they agreed that they would normally be served. So beware. They do have some grilled items like steak and fish that appear safe, and have heard anecdotally that the steak & fries is safe. Good food but celiac beware.

Celiac friendly?

No

Overall Rating

Review


I used to work here in college and know the customer service standard is high so I had high hopes. But they weren't knowledgeable about gluten in their food. The server didn't know what was in the queso, the salmon dip, tortilla chips or salad dressings. Don't even get the steak - one of them is marinaded in soy sauce for days, the other in au jus, and they're cooked on the same grill.

Celiac friendly?

No

Celiac

Overall Rating

Review


Have eaten here many times and have never been disappointed. No gluten free menu but the staff is very well trained and will send the manager to your table to discuss food allergies if requested. Service is always impeccable and food is consistently great. As a celiac, I highly recommend.

Celiac friendly?

Yes

Gluten-Free Features
  • Gluten-Free Menu
Categories
  • Restaurant
Do Your guy’s Have Any Gluten Free options Your Guy’s Have. And l Have Celiac disease.