Gluten-Free at J. Alexander's

Restaurant
27 ratings
Reported to have a gluten-free menu
Gluten Intolerant
1 week ago

Went for my MIL’s birthday. Waitress was knowledgeable but did forget to mention the queso had flour. Luckily that’s something I assume is gluten containing. Pretty much everything has cross-contact but I did not get sick from my steak and fries.

Safety
Taste
Variety
GF Menu Items
  • — Steak, Fries
Safety Features
  • — Knowledgeable staff
Celiac
3 months ago

It was a good experience, but the portions are EXTREMELY smaller than the rest of the food. Wish they would up their side game, but glad they have the option for gluten free. Harder to find dairy free options paired with it!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Celiac
5 months ago

Have eaten here twice with all the standard precautions and gotten fairly sick both times

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
7 months ago

I had dinner there a few weeks ago. Manager came over to discuss GF options. I felt very safe with what I ordered. I had salmon, baked potato and veggies. It was very good.

Safety
Taste
Variety
Symptomatic Celiac
8 months ago

My waiter, Cassey was very helpful and knowledgeable about what I could eat that was celiac friendly. I also have other food / seasonings allergies and was accommodating on that as well. The menu is a bit limited but I was able to order something with no problem. I ordered the fish of the day, Sea Bass, baked potatoes and French style greens. The only seasoning I can do is olive and salt and they cooked it as ordered .. black pepper allergy which is a concern because a lot of restaurants put that in a lot of their food. I would recommend this place. Did not disappoint.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff
  • — Other dedicated equipment
Wheat Allergy
8 months ago

The staff was great and Manager came over to discuss GF options. Note - they do not have a dedicated GF fryer

Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Knowledgeable staff
Symptomatic Celiac
9 months ago

Formerly Merus Restaurant. I’ve been here a few times and the servers are knowledgeable about which items can be made GF. I usually get the steak but last time had the salmon and it was excellent. The server suggested leaving off the sauce.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
9 months ago

No GF menu or indicated items on menu. We called and they told us they can modify anything, no problem. The waitress acted super annoyed after going back to kitchen several times to ask about things (which I’m sure it is annoying but so is being glutened). I was told I could have a salad with no dressing/sauce or a steak with no seasoning… so I left.

Is there a gluten-free menu?
  • — No gluten-free information on the menu
10 months ago

They said they had an open kitchen and couldn’t guarantee avoiding cross-contamination. The server was great and helped me find what didn’t have gluten on the menu and they tried to avoid cross-contamination, but it definitely didn’t work because my meal put me out of commission for the rest of the night almost immediately. If anyone goes, I got a grilled chicken breast and a baked potato. Very yummy but not safe

Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Knowledgeable staff
Celiac
11 months ago

I was nervous to come here for a family dinner after seeing the other reviews on here, but my experience was amazing! The menu isn’t marked but our server, Andrew, was so helpful in navigating what I could eat. He was already knowledgeable about gluten, but also went back to the kitchen at least 5-6 times just to double check things for me. The entrees are made from scratch so most of the entrees can be made gluten free. I enjoyed a filet mignon and some mashed potatoes!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Hashimoto's
11 months ago

We have eaten here a lot. The menu is very limited. The wait staff have been very accommodating with our requests.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
1 year ago

I ordered from the gluten free menu. I told my server that I have a gluten intolerance, and to please let the kitchen staff know and to ask them to please change gloves. They served me orzo pasta for my side. I’m sure I should have realized it was pasta, but I thought it was wild rice (there were dark pieces, making it look like wild rice, and I have never actually had orzo, before this time).

When I realized what had happened, the sweet young server got the manager. She proceeded to add insult to injury, by stating that “actually, it’s an open kitchen, so nothing is really gluten free. Also, we should have had a manager come over when the you mentioned your intolerance to your server.” Talk about adding insult to injury. She comped the meal, but the comments did not help. I will not be back, and I’ve lost faith in “nice restaurants” being educated and safer.

Safety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Celiac
1 year ago

Confirmed with two people that my meal was GF. It was not. When I questioned a third person, they knew right away it wasn’t GF. The food is good, bit it’s really risky to go here. It didn’t have to be that way. It’s the worst I’ve been glutened in years. Proceed with caution!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
1 year ago

I had a good experience. I went in July 2022 for a family special occasion. I had a burger and a salad. I can't remember if I asked for a gluten free menu, but I informed the waitress I was celiac and she checked about the salad dressing to verify it was gluten free and also made sure there was no seasoning on the burger. I didn't have any problems. My family enjoyed our evening.

Safety
Taste
1 year ago

Being a celiac (I am also a vegetarian), it is so difficult to find places to safely eat. The staff was very helpful in answering any questions I had regarding ingredients. If they were unsure of the answer, they would go ask. They have a dedicated fryer to the fries! Anyone who has celiac or is gluten sensitive knows how difficult it is to find fries! And, they were AMAZING! As was the veggie burger. I will defiantly eat here again! Thank you to the staff and the Executive Chef Jacqueline Brown for her attention to my dietary needs.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Staff accommodates
  • — Dedicated kitchen space
  • — Dedicated fryer
  • — Knowledgeable staff
Other
  • — Lunch
  • — Vegan options
  • — Online ordering
  • — Vegetarian options
Celiac
1 year ago

Several menu items are GF, but not marked on the menu. The staff was knowledgeable but did say there’s not a dedicated space for GF.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff
Other
  • — Reservations recommended
  • — Dinner
  • — Healthy options
Asymptomatic Celiac
2 years ago

No GF menu. Service staff not all the informed. Chef seemed willing to help but we shall see.

Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
2 years ago

Went last night and got the Filet with their baked potato. Our server told the kitchen about the allergy and they changed gloves and cleaned off the stove where they cook the steaks. I put the sauce on the side just because I wasn’t sure if it was gluten free or not. I didn’t have any issues after eating it or the next day. They also said the salads with no croutons were gluten free.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
2 years ago

Usually, a quick conversation with the server, chef or a manager produces amazing options that are safe. That is NOT the case at J. Alexander’s. “First, we have an open air kitchen so there will be cross contamination,” stated the waitress. She went on to state that they could “only do an unseasoned chicken breast or a salad without croutons.” I attempted to then discuss other possibilities, and the server then proceeded to talk about how much soy they use in their recipes. After great debate with the chef. Manager, and server (according to the server), we agreed I could have a lightly seasoned protein and a vegetable. Don’t waste your time here; there are too many other options close by.

Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
2 years ago

Would not eat here again. I was hopeful they would be accommodating after speaking to a manager over the phone, but I ended up sick. I explained the precautions to be taken. I ordered a salad with no croutons, no cheese and added grilled chicken. They forgot the chicken and had to bring it after the fact. Definitely was a cross contamination problem.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
2 years ago

The food is good and I've had some good experiences. However I told them to omit aus jus from prime rib and they must have put some on top. I thought it might just be some pan drippings and took the risk eating because I'd been so clear. Was really sick after so I'm scared to go back.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
2 years ago

No gluten free menu, but I had an excellent experience. The server was very knowledgeable about celiac and helped me to navigate the menu, and assisted with making alterations so it would be safe for me. I had a delicious steak with a baked potato and no reaction!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
2 years ago

has a gluten free menu with lots of options but removing things. burgers without buns, sandwiches without bread, can get the potatoes, salads removing wontons. can get most chicken, seafood, meat, and salads. about 3 appetizers to chose from.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff
Celiac
2 years ago

No GF Menu. No GF indicators documented on the menu. Mashed potatoes have gluten and many of the dressings. My 13 year old with Celiac left feeling like she had done something wrong with the response of the waitress and manager. Will NEVER be back!

Safety
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
2 years ago

Super disappointed in the service here for “fine-dining.”

I asked if they had a gf menu and was told “no, but you can get things like salad or chicken.”....uh what?? I should have known to speak to the manager at this point. I asked if the ahi tuna was gf and was told “I believe so,” at which I asked if she could confirm Bc I have celiac disease. Before I could finish the sentence, waitress rolled her eyes and stormed off. Came back and said it is gf and asked what side I wanted. I asked “doesn’t it come with mashed potatoes?” And she confirmed and stated that theres gluten in them. What’s in mashed potatoes that has gluten? Not sure she understood what gluten is.

Needless to say, I got bad service and “glutened” here

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
2 years ago

After reading the other review, I was SO excited to come back to J Alexanders! Their Thai Kai salad is my favorite salad on the planet and they were able to serve it to me GF, just without wontons. Their to go ordering online lets you input allergies as well so super GF friendly in my experience so far!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Other
  • — Good for dairy-free
  • — Lunch
  • — Good for keto
  • — Online ordering
Celiac
3 years ago

I had avoided going here because no reviews on Find me Gluten Free. Yesterday, I called and spoke with the executive chef, Jackie, and she was fantastic (she has been the executive chef since they opened). They have an open air kitchen so can’t guarantee no cc and don’t have a separate menu, but she was able to walk me through the menu and what could be modified. When we arrived for dinner, she came out to meet me, and the server confirmed my order with her to make sure it was safe. Their menu is all fresh ingredients, and they make everything in house, so I felt really good about it and had no issues. Will definitely return. If you’re thinking about checking it out, definitely talk to Jackie. She’ll take good care of you, and the food was excellent.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Dedicated fryer
Hashimoto's
3 years ago

No GF menu, but the waitress was extremely knowledgeable and the kitchen could make many items GF. When my food was delivered, she confirmed with me that my food was made without dairy or gluten. It was delicious, no reactions, great experience!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Gluten Intolerant
3 years ago

I called first to ask if they had a gluten free menu, they had no idea. The server was completely clueless. Thankfully the manager came over and he was extremely helpful and knowledgeable! The shrimp came out on rice that the manager had told us was no gf, so that was frustrating too.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
3 years ago

I told the waiter I had to eat gluten free. He checked everything I ordered with the cook and made appropriate modifications to remove items with gluten.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Other
  • — Online ordering
  • — Takeout
4 years ago

There is no Gluten free menu, nor are gluten free options marked on the menu. However, staff is willing to answer questions about which items can be made gluten free, even asking kitchen staff to be wure, and making kitchen staff aware of the gluten free needs. Most meats and sides are available gluten free.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff
Other
  • — Takeout
  • — Healthy options
4 years ago

Unless you want a salad this is not the place to eat they have very few options and use unsafe ingredients in all of their sauces

Safety
Celiac
5 years ago

Bad choice for gluten free, not only did they not have a gluten-free menu, there were minimal choices from the menu, I asked for a salad with a grilled chicken breast, what do I get, a salad that came with fried croutons, will never step foot here again.

Safety
Celiac
5 years ago

No gluten free menu, staff is not properly trained as to what gluten is. Waitress was extremely nice but had to go back to kitchen several times to ask if gluten was in items I was inquiring about. Was advised to "stick with salads" as "it would be too difficult to make anything else without gluten." Sounds like kitchen staff doesn't know what is gluten or not. There are a few items on menu gluten free - grilled salmon and smashed potatoes and burgers (without bun).

Safety
8 years ago

Seems like you can eat somewhat safely here, but you'll be on your own figuring it out. Waiter on my recent visit confirmed no GF menu and no allergen list. Said he would speak to chef about it. Chef's response (via waiter) was, "we cannot guarantee anything but we'll do the best we can with what you order." So, not helpful at all. Also, pre-diagnosis I used to eat the Thai salad and remembered it had wonton strips on it. Wonton strips are not listed on the menu. I asked for them held and they agreed that they would normally be served. So beware. They do have some grilled items like steak and fish that appear safe, and have heard anecdotally that the steak & fries is safe. Good food but celiac beware.

Safety
9 years ago

I used to work here in college and know the customer service standard is high so I had high hopes. But they weren't knowledgeable about gluten in their food. The server didn't know what was in the queso, the salmon dip, tortilla chips or salad dressings. Don't even get the steak - one of them is marinaded in soy sauce for days, the other in au jus, and they're cooked on the same grill.

Safety
Celiac
10 years ago

Have eaten here many times and have never been disappointed. No gluten free menu but the staff is very well trained and will send the manager to your table to discuss food allergies if requested. Service is always impeccable and food is consistently great. As a celiac, I highly recommend.

Safety
Gluten-Free Features
  • Gluten-Free Menu
Categories
  • Restaurant
Deviled eggs, only GF appetizer.
Do Your guy’s Have Any Gluten Free options Your Guy’s Have. And l Have Celiac disease.