Gluten-Free at Swiss Chalet

Restaurant
42 ratings
Reported NOT to have a gluten-free menu, but gluten-free options may be available.
Celiac
2 weeks ago

I have never had an issue here. Fries are cooked in a dedicated fryer. They always replace roll with coleslaw free of charge. They are aware of dietary restrictions, and mark my food as gluten free.

Safety
Taste
Variety
GF Menu Items
  • — Fries
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
2 weeks ago

We eat at this SC location regularly. I make sure I tell them each time I have Celiac disease so need a gluten-free meal. Instead of a bun, I get cole slaw. I always order the white meat quarter chicken with either baked, vegetables, or a salad, plus Chalet sauce. The servers are all great, and I've never had an issue here. Sadly they don't have a dedicated fryer, so i can't eat the fries.

Safety
Taste
Variety
GF Menu Items
  • — Salad
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Knowledgeable staff
Other
  • — Healthy options
  • — Delivery
  • — Lunch
  • — Dinner
Celiac
3 weeks ago

Staff were knowledgeable and I was told they take extra precautions when preparing our meals. The GF meals are served with a flag to distinguish from gluten meals. They have a dedicated fryer. GF menu is available.

Safety
Taste
Variety
Safety Features
  • — Dedicated fryer
Celiac
1 month ago

We eat here whenever we come to Thunder Bay. Their chicken and sauce is gluten free and they have a dedicated fryer for gf french fries. Staff seem knowledgeable about cross contact issues.

Taste
Variety
GF Menu Items
  • — Fries
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
1 month ago

I noticed there were no gf options on the menu. I asked if they had a gf menu, waitress said no. She said most people just order without bread/bun I asked if the fries were cooked in a separate fryer, her response was”no, but it fries at such a high temperature that it will kill and issues of cross contamination and I think the chalet sauce is gluten free”

Eat there at your own risk

Taste
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
1 month ago

I did takeout. I asked for no bun, with mashed potatoes and it was delicious. I didn’t get sick and I do from the smallest amount of cross contamination.

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Celiac
1 month ago

The staff member at the takeout window was so knowledgeable, and after placing an order in the system, she also went back to the kitchen to tell them directly of the celiac requirements. She was knowledgeable and put that knowledge into action. And they have a dedicated fryer for French fries.

Safety
Taste
Variety
GF Menu Items
  • — Fries
Safety Features
  • — Dedicated fryer
2 months ago

We freqent this location a couple times a month, as is the best Swiss Chalet around in the area. A few times now we have been served by a new wait staff "Telly" we have nothing but great things to say about her. Service with a smile, remembers our orders before telling her, food comes quickly, and super friendly! Thanks Telly for the above and beyond customer servicel!l

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2 months ago

Separate fryer for fries and had alternate sauce options in lieu of gravy. Server was knowledgeable and helpful.

Safety
Taste
Variety
GF Menu Items
  • — Fries
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Dedicated fryer
4 months ago

Great service every time. This in my top 3 go-to restaurants in Fredericton as someone with Celiac. Only reason I'm not giving 5 stars for safety is because they are not 100% GF and accidents can happen.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Dedicated fryer
Celiac
4 months ago

Ive never been sick from Swiss chalet. They have a gluten free menu and separate fryer. 4 stars safety because there is chance of contamination

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Celiac
5 months ago

Always a good, tasty meal. I usually get the rotisserie chicken and then fries...fries are SO good!

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Celiac
6 months ago

Yes. First when you order, mention gluten allergy. The chicken and dipping sauce are gluten free. Avoid fries. I order the steamed vegetables and/or baked potato.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Wheat Allergy
7 months ago

I've ordered from this restaurant a few times and had good experiences. They told me that they have a dedicated fryer (so fries are gluten-free and dairy-free) and that the chicken (from the 1/4 chicken meal) and garden salad (without dressing) were also gluten-free and dairy-free. I think their house salad dressing is actually dairy-free and gluten-free but I didn't try it. My food was labelled gluten-free and dairy-free. Overall I felt safe and I will order from this restaurant again.

Safety
Taste
Variety
Safety Features
  • — Dedicated kitchen space
  • — Dedicated fryer
Other
  • — Good for dairy-free
  • — Takeout
Gluten Intolerant
7 months ago

Chicken and chalet sauce are GF. The fryer is used to cook everything fried- fries, fish, wings etc.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
8 months ago

Take out terrible- got buns on order when requested no bun. Restaurant dine in has good safety protocols and have never had an issue

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Asymptomatic Celiac
8 months ago

A standard restaurant for me. The deep fryer is NOT dedicated. So fries are not gluten free. The rotisserie chicken and baked potato are ok. The staff seem informed.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Knowledgeable staff
Other
  • — Lunch
  • — Delivery
  • — Dinner
  • — Good for kids
Symptomatic Celiac
8 months ago

I have never had a reaction coming here to eat, they have a dedicated gluten free fryer for the French fries and the chalet dipping sauce is gluten free. Would recommend

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff
  • — Dedicated fryer
Celiac
10 months ago

The staff were excellent and my food came out marked for allergy. I ate and was fine. Would reccomend.

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Symptomatic Celiac
10 months ago

Apparently the manager said that the fries are placed into the same frier as other items. The quarter-chicken dinner is allegedly not gluten free anymore, and contains wheat according to the website now.

Safety
Taste
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
11 months ago

Delicious food! I always order the quarter white chicken and baked potato. I notified the server I was celiac and couldn't have gluten. They were super friendly and accomodating. Excellent service. No reaction whatsoever and I'm super sensitive! Just make sure you don't order the gravy since has gluten! The swiss chalet sauce is safe :)

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Gluten Intolerant
12 months ago

Their 1/4 Chicken Rotisserie Chicken is gluten free. Ribs without BBQ sauce is also GF.

Safety
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Variety
Safety Features
  • — Dedicated fryer
Celiac
1 year ago

Dedicated fryer! We had a great meal at this location and staff were very helpful and knowledgeable about gluten free.

Safety
Taste
Variety
Safety Features
  • — Knowledgeable staff
  • — Dedicated fryer
Other
  • — Lunch
  • — Dinner
  • — Online ordering
  • — Good for kids
1 year ago

No GF fryer… nothing GF

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
1 year ago

I LOVE SWISS CHALET! THEIR CHICKEN IS JUICY AND THEY CAN MAKE IT GF! Like yasss queen!

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Celiac
1 year ago

Talk to them about your level of gluten intolerance. We have eaten here a number of times safely and my wife is celiac.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Crohn's
1 year ago

Not like other swiss chalets. No dedicated frier for fries. Still great chicken available gluten free.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Other
  • — Lunch
  • — Dinner
  • — Good for kids
  • — Good for dairy-free
1 year ago

I had an amazing experience here! My server was very attentive and went above and beyond for me when I told her I was gluten free. She told me her friend is GF so she really understood! I got the quarter white dinner with fries. She informed the kitchen and they made sure the dinner roll was not on my plate and they even used a separate frier for my fries without me asking! Luckily the delicious chalet sauce is gluten free. I felt really safe eating here and I’m thrilled because Swiss Chalet was always a fave of mine before I went GF!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Knowledgeable staff
  • — Dedicated fryer
Celiac
1 year ago

The staff are knowledgeable about gluten free, have separate frier specifically for GF! I have never had any issues

Safety
Taste
Variety
Safety Features
  • — Dedicated fryer
Celiac
1 year ago

Chicken, veggies and dipping sauce. They gave me coleslaw instead of a bread bun. Boring but safe. I am coeliac

Safety
Taste
Variety
Safety Features
  • — Knowledgeable staff
Crohn's
1 year ago

Great food. Chicken and fries are available gluten free. Dedicated frier available. Food always comes separately and marked for allergy

Safety
Taste
Variety
Safety Features
  • — Dedicated kitchen space
  • — Food flagged
  • — Knowledgeable staff
  • — Dedicated fryer
Other
  • — Lunch
  • — Dinner
  • — Good with other allergies
  • — Online ordering
Celiac
1 year ago

I really enjoy Swiss Chalet. So far, so good and I’ve eaten there several times.

Symptomatic Celiac
1 year ago

Not Celiac friendly.

Asked about gluten free options and was told they said they can’t guarantee anything. At all. They also mentioned that they use the same oil for practically everything. Employees did not seem very knowledgeable on cross contamination and if they had anything gluten free in the first place.

Safety
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
1 year ago

If you call ahead they will turn on the blancher fryer for gf fries they are knowledgeable and friendly about allergies it’s my go to place and I have never been sick and I have celiac.

Safety
Taste
1 year ago

Swiss Chalet has to Versailles their menu to be gluten-free. Rotisserie chicken and dipping sauce, ribs are gluten free. Dedicated fryer for French fries too.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Dedicated fryer
Other
  • — Healthy options
  • — Good for soy-free
  • — Lunch
  • — Dinner
Symptomatic Celiac
2 years ago

This Swiss Chalet has a separate fryer specifically for gluten free fry’s! You just have to ask and it takes a few minutes longer to heat the oil. The chicken is gluten free, as well as the chalet sauce and mashed potatoes. They seemed very knowledgeable!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff
  • — Dedicated fryer
Other
  • — Lunch
  • — Good for peanut-free
  • — Dinner
  • — Takeout
2 years ago

Food was delicious and no one got sick!

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Celiac
2 years ago

Good just stay away from the Fries, Gravy, Bread, Sauces, and any fried foods!

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2 years ago

I eat here all the time. I always get the quarter chicken with mashed potatoes and garlic green beans with chalet sauce. Always so good and one of the only places within cobourg I feel confident in.

I give 4 star because sometimes yes I need to help explain but always good once walked through

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Celiac
2 years ago

The waitress seemed relatively well-informed about cross-contamination and what on the menu was GF. She let me know I couldn't have fries because the only fryer on was also used for gluten items. However, when my food was brought out, they included gravy (which I am very aware is not GF). She took it back and I saw they also gave me a new piece of chicken which was appreciated. However, because of this mistake, I am not confident in how well-informed or trained kitchen staff are regarding celiac

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Other
  • — Delivery
  • — Lunch
  • — Dinner
  • — Online ordering
Celiac
2 years ago

The waitress seemed knowledgeable and that she knew what celiac was and about cross contamination. Chicken was safe without the sauce. They do not have a dedicated fryer at this location so I couldn’t get the fries. I got the chicken and baked potato and was happy about it !

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff
Other
  • — Lunch
  • — Delivery
  • — Dinner
  • — Online ordering
Symptomatic Celiac
2 years ago

Ordered the family festive dinner with fries,green salad and beans. Everything was carefully packed so gluten containing buns were kept separate.

Safety
Taste
Variety
Safety Features
  • — Knowledgeable staff
Other
  • — Lunch
  • — Delivery
  • — Online ordering
  • — Good for kids
Celiac
3 years ago

Excellent experience. chicken and chalet sauce are gluten free. They cooked my fries in their blanche fryer, very accommodating. Just ask all the usual questions.

Safety
Taste
Variety
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff
  • — Dedicated fryer
Other
  • — Lunch
  • — Good for kids
  • — Takeout
Celiac
3 years ago

I didn't starve but this definitely is not someplace to seek out if you're gluten free. I had a baked potato and microwave steamed vegetables with butter and sour cream. They have a smaller than usual menu right now because of Covid so this was all that was celiac-safe.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
3 years ago

This location doesn't understand cross contamination. They don't think it is necessary to change their gloves. The buns are stored above the chicken. When I tried to speak to the manager, he shrugged his shoulders. I got sick at this location and will not be returning.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Other
  • — Healthy options
  • — Delivery
  • — Lunch
  • — Good for keto
Celiac
3 years ago

I have eaten here many times and have never had any problems. I order the roasted chicken, mashed potatoes & dipping sauce. Staff change their gloves and waitress brings my food out separately. I recommend you check what's gluten free before dining. They don't have a dedicated fryer at this location.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff
Other
  • — Healthy options
  • — Delivery
  • — Lunch
  • — Good for keto
Celiac
3 years ago

Supervisor always delivers my meal, staff in knowledgeable. Go at least once a month in the last 12 years, never been sick ! šŸ˜‹ Only thing I would change is the Gluten free gravy I don't care for it, got ginger in it. Not good for a poutine. Wish their original gravy was gluten free.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Knowledgeable staff
  • — Dedicated fryer
Other
  • — Lunch
  • — Good for kids
  • — Takeout
3 years ago

**NOTE: DEDICATED FRYER ONLY USED UPON REQUEST.** We regularly order from this Swiss Chalet and have never had any issues. A dedicated fryer is available for french fries, but only upon request. We call ahead and they always accommodate, which is greatly appreciated. Quarter chicken with fries is my go to! No roll, of course.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Knowledgeable staff
  • — Dedicated fryer
Other
  • — Lunch
  • — Delivery
  • — Good with other allergies
  • — Online ordering
4 years ago

I have read a few comments sharing that Swiss Chalet Ribs are Gluten Free... Please note *** RIBS ARE NOT Gluten Free. There is a RUB applied to the Ribs that has WHEAT in it. (The BBQ Sauce is also not confirmed GF).

According to Managers I've spoken to, Chicken Dinners can be made GF provided you ORDER IT as such, make sure to ask that NO BUN IS PUT INSIDE the dinner container. Chalet Sauce is fine, it's Gluten Free according to Management, and if you order FRIES, YOU MUST SPECIFICALLY ASK FOR THEM TO BE COOKED IN A SEPARATE FRYER.

Hope this helps! :)

Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
4 years ago

Waitress informed us that they have never had a dedicated frier for their fries, and as such they are not Gluten-Free.

Categories
  • Restaurant
photo
Rib Dinner