Gluten-Free at Brio Tuscan Grille

I ordered a salad gf. We saw it come out and then the waiter take it back because it had potato straws on top. Guess what I was finding in my salad?!? I asked the waiter (late 50's) if he knew what celiac was and he didn't. I educated him on it and encouraged him to google it. This was the first time I have never tipped. He was willing to make me sick w his ignorance! The manager never came out so I do not feel this is a company that cares about the safety of people.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Horrible. I made the server aware many times about my gluten allergy and he didn’t even let the kitchen staff know like I asked. We were literally right next to the kitchen. Everyone looked very upset to be there and it was so slow. I wouldn’t trust them as it doesn’t seem like any of them care. Even the manager looked pissed off. So we just left. Safely.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Experience may depend on what server you have. My first time going, I had the grilled chicken marsala and the server made me feel very protected, went through the whole menu with me, and there were no issues. The second time, the server simply pointed to the diamond marks on the menu and said that those were gluten-free. Imagine my surprise then, when we ordered the carpaccio appetizer that had a diamond mark only to have it brought with five pieces of bread on top so I couldn't have any of it. When we pointed it out, the waitress made no effort to remedy the situation except to agree that the bread had gluten and so the appetizer was not safe for me despite the black diamond on the menu, but assured the rest of the non-gf table that they would love it. Therefore, I am deducting a star for employee educational issues. This time I had the chicken limone entree and it was delicious with no gluten issues. Also, the supporting waitstaff who brought it to me verbally confirmed that it was made gluten free. So while there were many items on the menu that could be made gf, my advice about this place is to clearly communicate regarding gluten issues while ordering.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dinner
• Good for keto
• Good for lunch
• Good for takeout
• Offers online ordering
• Reservations recommended

The menu states gluten friendly so not sure all the precautions they take. We have one child with celiacs and she got gluten free pasta with butter sauce. We personally didn’t think it tasted very good but she did only have butter on it. Food was expensive and service wasn’t great. Overall - we wouldn’t recommend this place

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Ordered the pasta Brio, praise the Lord I have eaten here before and recognized that the pasta was not right. They gave me regular pasta when I made sure my server knew I was gluten free. Apologized about the pasta by bringing me a cheesecake with Graham cracker crust!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

This place was HORRIBLE. They brought my chicken lemon out with breading on it, and the food runner assured me it was gluten free. The chef confirmed it had flour on it. Do not go here! Not safe for celiac.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Horrible! Got glutened from a crouton in my salad. The waiter acted like it was a huge inconvenience for my allergy. Chef came over and was just like I will take it off. I tried to eat my dinner but was so scared.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Absolutely aweful! My food looked like it sat for a long time before serving. Sauce completely soaked into pasta and was mush. Had so much salt it burned my throat. Salmon was way over cooked, super dry. Nauseated and wondering if the pasta was gluten free. The woman’s bathroom was missing wood trim in spots, the sink and mirror area were super dirty and caked with dust, hate to see what the kitchen looks like. My husband had regular noodles and they were way undercooked. He had to cut them with a knife. Will never eat here again. I wish I could give all zeros. The waitress was fabulous!!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I’ve gone to Brio for years because they have several GF entrees, including pasta. Recently we went there & I had a violent reaction to my food. It had to be cross contamination. Not certain if it was wait staff or in the kitchen. There’s so much new help since the pandemic. I’m sad as this was one of my go-to places. No more.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Not celiac friendly!!!

Service was not very good either. Our waiter seemed to have way too much going on to give the proper amount of attention. We were very clear that one of the four dishes we were ordering needed to be gluten free. He seemed to pass over it and not pay much attention to it. We had three orders of the Pasta Brio with one of them needing to be gluten free. My wife has celiac and had 5 bites and could already tell there was cross contamination. Would not recommend for anyone with any sort of gluten intolerance. Service was less than ideal as well. We will not be going back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

really great food! super fast service, very peaceful atmosphere :) overall a great experience!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating
• Reservations recommended

Delicious food! Items marked on menu that can be made GF. Asked server if GF pasta cooked separately from other pasta and it is. Only have GF rotini though. I ordered the Grilled Salmon Fresca and it was delicious. There were 6 adults in our group and I was only GF. Everyone got something different from the menu and all cleaned their plates. Our server Kat was wonderful and knowledgeable about GF items. Highly recommend!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch
• Good for takeout
• Offers online ordering

The main menu has items marked that can be made GF. I had the steak salad and it was quite good (I'm not usually a salad guy). They marked the plate as GF to differentiate it from the others at the table that ordered the same thing. They do offer a pasta and salmon as well.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We had amazing service sand the food was delicious! Our waiter checked with the chefs several times about certain items on the menu and even did a Google search himself before bringing me steak sauce! I was very impressed with the care shown.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Sorry, but can’t recommend!! The menu marked things that could be made gluten free, but my stomach begs to differ. I confirmed three times that the pasta I was eating was GF, but maybe it was cross contaminated at the LEAST. My stomach and heart are throbbing!! At least avoid their pasta!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

My friend is one of the managers here and he has told me all the steps they take to ensure there is no cross contamination. They offer salads, entree & pasta dishes. I had pasta brio and a Caesar salad for dinner. We started with a caprese salad app & finished with gelato for dessert. I wasn’t even slightly sick afterwards.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers outdoor seating

My daughter Ordered a salad with no Croutons and informed the waiter she is celiac. Waiter understood her condition, but didn’t write the order down. Salad came out with croutons. The waiter had the salad remade and my daughter believes they used the same chicken that was on the first salad. She has been sick the last few days after eating at Brio.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

The food was outstanding but the service was a joke. We had Miranda and she came super infrequently, couldn’t answer any questions- I had to get the host to ask the kitchen questions that I had....but they have GF pasta and it’s delicious.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Maybe it’s due to COVID-19 that they had 90% of the gluten free menu crossed out...so I had a grand total of 4 options for food on the entire menu. I got the pasta brio and it wasn’t bad but wasn’t great. The waiter was awful though. Took forever to get to order and on top of that he kept looking around in a panic even though they weren’t very busy at all? 😂

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

They served me gluten pasta after I had a thorough discussion about a previous experience at Brio in another state. Proceed with caution and be aware the only GF pasta there is fusilli.

I was originally supposed to go to Cheesecake Factory with friends for dinner, but the wait was 2.5 hours long, so we walked around and found this great place. I was so surprised at the plethora of options! From what I saw, they have special menus on request specifically for GF, vegan, vegetarian, and I think dairy free. They had starters, salads, a soup, 5-6 pasta options, steak, fish, and two desserts. I ordered the house salad plus carbonara with chicken added and loved it! I also highly recommend the peach bellini and peach sangria. Expect to pay around 14 (just pasta) to 40 (salad, pasta, and alcohol) a person for dinner.

Celiac friendly?

Yes

I had the gluten free pesto pasta with shrimp and it’s must have had gluten. I was disappointed and they were kinda rude about it too

Celiac friendly?

No

I loved brio before I got celiacs and decided it was probably not an option anymore as restaurants aren’t usually good with cooking pasta separately, but, after I started working here I realized it is probably the safest Italian place to eat! They have an EXPANSIVE gluten free menu and almost all their pasta sauces are naturally gluten free (even cream sauces) and can be added even if not on the g free menu. They also cook the gluten free pasta separately and prepare your meal in a separate area of the kitchen. The managers are very knowledgeable and willing to help! I have had it a few times now and have not gotten sick.

Celiac friendly?

Yes

The service was nice but I had the pasta de risotto off the gluten free menu and it was definitely not gluten free and atomaticly got sick it was not a good experience

Celiac friendly?

No

Separate gluten free menu. Staff happy to assist. A selection on happy hour menu also.

I went to Brio for dinner last night. They provided me with a gluten free menu which I was excited about. I finally received my meal, took a bite and the manger came running over in a panic saying you were supposed to have GF right? Don’t eat that.... kinda to late I already had a bite. I was appreciative the manager came running over when they realized but I was disappointed the waiter was not trained properly on food allergies to the point where he ignored that I said Gluten free like 4 times when ordering, I even verified when the food came to the table... I’m really disappointed and will probably not go here again because of it.

Celiac friendly?

No

The bartender was very knowledgeable and helpful to me with both food and drinks. For the martini that I wanted, she even gave me all of the bottles that contained the ingredients for the drink so I could read them. The food was delicious as well.

I had their gluten free pesto pasta and it was delicious. I had no reaction. The only thing was it was pretty overcooked. They have a gluten free menu and staff had good knowledge about it.

Celiac friendly?

Yes

Gluten free special menu. Gluten free pasta available, salads , soup and some entrees.

Lots of choices on the gluten free menu. I ordered Pasta Brio and my server went to talk to the chef to ensure no risk of cross contamination. They told me I was good to go, ate over an hour ago and I feel fine! Food was delicious!!

Celiac friendly?

Yes

Separate menu with pasta and main dish options. Food was good though service slow.

Daughter ate off gluten free menu. No issues and she was very happy with number of options

Celiac friendly?

Yes

I have been off of gluten for 8 years and only been glutened severely twice. This place was one of the two times. I got chicken with potatoes and vegetables and somehow had an allergic reaction. Avoid this place at all costs

Celiac friendly?

Yes

Eat here every summer on vacation. Gluten free menu. Good g f pasta. Feel safe eating there.

Celiac friendly?

Yes

Food was excellent Salmon roasted potatoes and spinach. Nicely seasoned no reactions and I am very sensitive. Staff took my request seriously

My 8 year old Celiac son got sick from eating here. We explained to the waiter multiple times how important it was to make his food safe but he still got sick. Will never eat here again.

Celiac friendly?

No

They had many options including salads, gluten free pasta, steak, chicken and lamb chops. No gluten free bread so I sat watching my husband eat the delicious hot bread. There’s also no gluten free dessert but, with Cheesecake Factory right there, I didn’t care. The waitress got kinda pissed when I said it but they had fresh fruit for dessert at Brio. No thank you.

Celiac friendly?

Yes

Very nice restraunt. Gluten free options are well defined and plenty. Food tastes amazing still!

Celiac friendly?

Yes

Excellent gluten free pasta. I go every time that I have

Celiac friendly?

Yes

My wife had a very good gluten free meal. The pasta was good and the tomatoes as well as the grilled chicken was great.

There gluten free pasta wasn't good. I would say it was gluten free but I expected it to be alot nicer than it was. It was just pasta out of a box.

Celiac friendly?

Yes

DONT GO HERE!! Please save yourself the agony. Idk what they did but I’m still ill from my lunch there two days ago...

Celiac friendly?

No

Delicious food and incredibly accommodating! The manager came out and went through everything with us. We would definitely return!

Excellent food. The pasta carbonara was great!

THEY CLOSED 😩. Very disappointed

The gf menu is more than than adequate with options. Pastas are excellent. I had pasta with criminology mushrooms, grilled chicken and a roasted red pepper sauce. Exceptional.

In the past, a manager told me the chef changes gloves and aprons before preparing a gf meal. I also stress to the wait staff, that I have Celiac Disease and require a gf meal. They do offer a separate gluten free menu with a variety of options. I had a delicious gf pasta, with chicken and red pepper sauce this evening. I also ordered a tasty salad with a light dressing that was served cold and fresh!

We have dined here a few times a year while visiting Austin. Never any issues with my meals. They have offered a separate gf menu for years.

We have moved back to Austin and will continue to dine at Brio’s.

Celiac friendly?

Yes