Spoke with the waitress and she spoke with the cook and manager and assured me they would take precautions. When my burger came out it was on a regular bun. I asked about it, they apologized and brought out another. It was obvious that it was the same burger just switched to a new bun. I thought it would be okay, but I got sick from it. :(
The best gluten free hamburger I’ve had in a long time , also their customer service is awesome
Started feeling sick today after eating here. I took leftovers home and tested my food with my Nima Sensor and gluten was found. I called and the manager, Steve, told me he was sorry but they are gluten sensitive not gluten free. I won’t be eating here again, not safe for Celiacs.
The menu has gluten free items noted with a little GF. They have gluten free buns available for burgers, and the waitress told me they have a fryer specifically for gluten free items. I had the bacon cheddar burger with no bun and a side of sweet potato fries and I was very pleased with my meal! It’s been hours now and I haven’t gotten sick. Very impressed with the waitress and how knowledgeable she was!
One of my favorite restaurants - gluten free food comes out on blue paper, and they have a dedicated fryer. Food quality and service are great - extremely consistent. It seems like staff is trained very well and a manager is always checking in. Love the cheese fries, and love that a fresh garden salad is an option for a side dish. This place does get very busy in the evenings, so we try to go for lunch. Maybe the less positive reviews are from dinner time?
I have Celiac and I ate at Boomerjack's last night. I was so hopeful (naive?), but I was 100% "glutened" there. (Still feeling the effects as I type this.) I live less than 10 min away, so this is very disappointing. It seems the only way you can truly trust a restaurant is if they're exclusively GF or if the chef is highly aware of Celiac and makes sure his STAFF is well-trained & conscientious when preparing GF offerings. I understand that it isn't easy for a restaurant to provide GF offerings, but Boomers shouldn't be promoting a dedicated GF menu if they aren't willing to properly train their staff & ensure that protocols are enforced. They're playing around with people's health.
All GF items on their menu are marked with a "GF" (no separate menu to ask for). Their burger was tasty and they were able to make my fries in a designated fryer to not cross contaminate. Items that are GF will come out on a blue sheet of paper.
Staff was attentive and friendly. Nice environment. GF was appealing except that they made a mistake and gave us gluten... so we got very sick. We should have double checked to make sure they were serving us gluten free. Red Robin puts a little flag on a burger that is gluten free; that would have been more reassuring.
Great food great staff. Busy nights are hectic but as long as you specify gluten free they will have everything cooked the correct way. No special menu needed! Gluten free is marked on the normal menu with lots of options!!! :)
I ask for my sandwich to be GF and the mashed potatoes. However, when the food came out it was not GF they have blue paper to tell if it was prepared GF and it wasn't on that and my bun looked the same as my boyfriends. Another waitress (not the one that took the order) saw that something was wrong and came over and asked what was wrong and noticed it was not right. I got it fixed but I think they just switched out the bun and put it on the different paper because I got really sick after eating it. Really hesitate to go back.
So, the trick here is even if the menu says gluten free, you must order it gluten free for then to use dedicated fryer. You will know if it was prepared properly because food will be served on blue and white checked paper. I love the GF super bowl nachos with brisket and the California Ranch Chicken Sandwich the best. Also the ranch dressing here is the best.
Great GF burgers and fries. I've never had contamination issues here. My only issue is flies because of the opening to the patio. UPDATE Be cautious here. They are not as careful as in the past. They've brought me a regular bun the last two times I've eaten there. Flies are still an issue. I'm done with this place.
We eat here all the time and the food and service is great. I get the California Ranch Chicken Sandwich on a GF bun with GF fries. One daughter gets a Bacon Cheeseburger on a GF bun with GF fries. The other daughter gets GF potato skins, GF chicken wings, and/or a GF bun by itself with butter. Everything we've eaten there is great! GF food comes out on a blue and white checked piece of paper, so you can feel confident it actually is GF.
We have eaten here many times due to my husband's gluten intolerance. We can both find good food here, and he loves the gf hamburger buns they serve! He has not had any problems any of the times we have gone.
Terrible place to go for gluten free. I went here tonight for dinner. I don't eat gluten free stuff very often because I am mainly paleo but the weather was crazy and this place is a block from where we live and we were out of food. I ordered a gluten free bun and emphasized the importance of it. Halfway through my burger I realized it was not a gluten free bun. The manager only offered to comp my meal. A week of being sick for a $8 burger.
Great GF menu. I love this place. The California ranch chicken sandwich is soooo good. Really good GF menu. I recommend.
It was such a treat to be able to have a burger and fries! Great selection of GF items, and I was pleasantly surprised with everything. Ate there with a party of 20 and still had attentive servers and delicious food. Best GF friendly sports bar around!
A great place for a drink or food. Nice outdoor patio. Fun atmosphere. Well run. My gluten-intolerant daughters eat here regularly.
Best GF burger and buns in the area. I've had the burger twice and the grilled chicken sandwich. The bun is very tasty and doesn't fall apart. Each time, I've been delightfully please. I did make it a point to stress I need my food to be GF. Also you can make your fries loaded for a small additional charge.
Their menu has gluten free options clearly marked and the staff was very accommodating. The atmosphere is similar to that of Louie's or Chili's and the menus were comparable. I was surprised how many gluten free options they had. The burger with gluten free bun was good. The fries were passable but were at least cooked in a separate fryer.
Before tonight, I have always enjoyed being able to have a gluten free burger here. But as a celiac, I will not be able to go back. I recieved my burger and in the middle of eating it, noticed there was a piece of fried mozzarella stuck to the bottom of it. They were nice enough to take it off my bill, but it confirmed that the gluten free food is prepared in the same area as the rest. Not a safe place to eat.
My wife had a GF hamburger and she got super sick. She is very sensitive to gluten and any cross contamination is bad news for her. We also forgot her gluten digest pills which can help with a small amount of cross contamination. Just a fair warning.
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