I wouldn't suggest eating here if you are celiac. They don't have a dedicated fryer so I couldn't eat much. I had a burger with a salad and got very, very ill. It could've been cross contamination so I wouldn't go back!
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
Staff was very knowledgable about cross-contamination. The server, manager, and kitchen staff were aware of what was safe for Celiac folks. We were told by the manager that very little on the menu would be okay to eat. Basically, the Cowboy salad or Caesar salad without croutons. Both the grill and single fryer were deemed unsafe by staff. Salads are prepared in a separate area. The server did say that some items could be baked instead of fried like the french fries or yam fries, but the manager emphasized that the kitchen was an "open" one and they could not guarantee no cross-contamination of anything other than the salads. This place would be great for those sensitive to gluten, but not Celiac in my opinion.
— Not very
— No gluten-free information on the menu
— Not Much
— Average
I have been to Browns many times but this was my first coming for Brunch with my family, and the majority of us are celiac. Servers were very knowledgeable about cross contamination and let us know that fryers “may contain” so we were aware. None of us were impacted and overall another great experience.
— Somewhat
— Most/All
— Excellent
Very open to accommodate and flag as “allergy.” Staff seemed knowledgeable but do note there’s no dedicated fryer, therefore certain items may seem gluten free but are not.
— Somewhat
— Some
— Excellent
Great spot! Staff are great and they have a dedicated fryer! The spicy chicken sandwich is my go to!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
They have a bunch of items marked "gluten friendly" on the menu but most are fried in a shared fryer. I am silent celiac as far as I know (at least as of now being GF 5 months) so I can't say whether or not the burger and salad I had was 100% safe. But I was super disappointed that I couldn't order what I wanted and that their menu is deceptively labeled. Also for the price it was okay but definitely not worth it.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Below Average
We went expecting an incredible experience based on other reviews and some many gluten friendly items on the menu. We went in expecting to get the chicken sandwich and fries which we were going to turn into a chicken finger and fries dish as that is my 10 year olds favourite, he also has autism and Down’s syndrome so the was going to be a big win after being stuck home on our strict gluten free diet as we were learning about possible options for going out. Needless to say nothing was gluten free, they say that there is possible contamination as usual but a we come to find out that there is no structure for any gluten free prep, the fries are pre fried in the same fryer as everting else and there is no separate fryer for any other food. Luckily we were able to get a steak and Cesar salad for him but was not at all what we were expecting to order also no where near the cost of the sandwich we were going to get. This place should not have their gluten friendly logo on anything that comes out of that kitchen
— Not at all
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
One of my go to places for celiac safe food! The staff and owners are super knowledgeable about cross contamination and I always feel accommodated. I believe a variety of items on their menu can be made gluten free. My favourite item to order is their spicy crispy chicken sandwich. To die for! They also have a dedicated fryer at this location. Highly recommend!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
The staff are very conscious and careful. They will double check everything and bring your order out separately. I've never gotten sick here and the food is definitely worth the little bit of extra wait.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Very good about cross contamination. Server was very knowledgeable about what could be done gluten free and ways to modify items to make them safe.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Server was very diligent in checking labels of products in the kitchen (icecream, bellini mix) and let me know if it said that it was processed in the same facility as gluten. They were very knowledgeable about dietary requirements and I felt well looked after and safe. Happy to say, I did not get glutened!!!! Highly recommend đź‘Ś
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
My FAVE GF restraunt! They take 100% care of you & don’t make you feel like it’s any inconvenience! Love the GF calamari, fish & chips…sooooo good!
Your GF order will be delivered by a separate team member, ie/ a Manager to ensure it does not get confused with a similar entree that is not GF.
Tina & the staff are AMAZING!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Most of the items labeled gluten friendly are cooked in the same fryer as gluten items. There are few items that are gluten free, disappointing selection. Very noisy atmosphere, food was merely okay.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much/None
— Average
their gluten free buns were amazing and very fluffy. The staff was accommodating when they were told i had celiac. They let me know that they did not have a dedicated fryer. They had 10-15 gluten free options.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Staff seemed knowledgeable and had processes in place to prevent cross contact (advised my fish would be prepared in a clean pan and which items could be excluded/subbed). I was happy with the food and no ill effects afterwards!
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
Haven’t been here since Canadian Brewhouse opened beside it !! Wife had hot Glutened here found out no separate fryer that’s no good !!!
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Good
Good experience. Very friendly were upfront about cross contamination that they can’t guarantee but they try their best. Items on menu marked gluten friendly Food was brought out separately from others and by a manager.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
I have to admit they tried and we’re going to bake the salt & pepper ribs, but in the end, it appears they went through the deep fryer as the cook likely didn’t care. Either that or the tortilla chips with salsa and guacamole, but I had a reaction later that last until noon the next day. Menu Items are all noted to be just gluten friendly, not gluten free. Likely not the best Choice for a celiac.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Average
GF and Vegetarian options indicated on menu but don’t say how they are accommodated. Don’t have a dedicated fryer.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Good
Staff were fairly knowledgeable, options on the menu, but no dedicated fryer.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Average
A few options marked “gluten friendly” on the menu, however many of them go in a shared fryer. I had the little cowboy salad without croutons and they were able to bake yam fries for me. The food was good (albeit very soft fries but still good for being baked!) and the staff was accommodating and able to suggest celiac safe options.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
The menu has gluten friendly items marked and my waitress was very helpful. However when I asked about the gf nachos the waitress told me the tortillas are made in a shared fryer (so not really gf). She went through the menu with me and there were several things they could adapt to be gluten free (removing ingredients but of course never lowering the price - pet peeve of mine!!) I ended up ordering the Caesar salad with blackened chicken. She cautioned me that it was a shared kitchen and she couldn’t promise no cross contamination. Sigh. I wasn’t getting a great vibe but decided to chance it. Luckily I didn’t have any reaction. I doubt I will ever eat there again.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Average
Many gluten free options, staff very helpful and knowledgeable. I ordered the Icelandic cod, tangy tartar sauce, creamy coconut rice, and a colorful cowboy salad.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
The Gluten Free items are clearly marked. You do have to pay extra for the gluten-free bun but it was well worth it.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
I felt a bit anxious after eating here based on general vibes but I didn't have a reaction. I had the Hollywood Burger with a gf bun and salad, which I've had at another location without problems. We asked about the nachos but were told they aren't actually GF because the chips go into a shared fryer. Not a bad place for a late night drink with friends
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Server was knowledgeable and she assured me things would be safe as I celiac Had cowboy salad with grilled chicken . Food and service were great . Did not have any issues .
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
As a celiac, the menu at Brown’s Social House is very misleading. ALL of their starters/snack plates are deep fried in a shared frier, but are labelled as “gluten friendly”. I’m so glad I double checked with the server, as I almost ordered the nachos to share with a friend. To all my fellow celiacs - be careful!
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Below Average
Gluten free items identified on the menu. Very accommodating to dietary needs
— Gluten-free items are marked on the main menu
— Some
— Good
The manager at this establishment comes and talks to you regarding your order to discuss preparation of your meal and drinks.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much/None
— Good
Dedicated fryer! Burgers and fries are great. Staff are very knowledgeable and make note to decrease cross contamination. Have ordered takeout a few times as well and it’s always labelled and packaged separately.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
THE best gluten free Tuna poke bowl I’ve ever had. And they make great gluten free ceasears too - hard to find Worcester sauce at restaraunt that is certified gluten free. Well done!!!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I went here when I was traveling as I have had a good experience with Browns in other provinces. It was delicious and I did not get sick! The manager brought out my meal.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
We had Mother’s Day Brunch and was very impressed with how accommodating & knowledgable the staff was. They had gluten free bread & offered to bake our hash browns in the oven because they didn’t have a dedicated fryer The Manager also made sure we felt safe eating there
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
As soon as they got there they explained what my child could eat, they took the time to ensure her food was safe for her to enjoy. The manager even brought out her food. She inhaled her lettuce wrapped burger! And no stomach issues.
— Very
— Some
— Excellent
Yummy gluten free beef dip with a gf bun & au jus
— Very
— Most/All
— Excellent
Waitress was very knowledgeable regarding what menu items were actually safe. She suggested the Potato Crusted Cod Bowl and it was absolutely delish!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
We did take out. Since the notes for what could be gluten free was slightly different on the online menu and the online ordering, we walked down to order takeout in person. The hostess was fantastic. She answered my 11 year olds questions about the gluten free options, talking directly to her, she wanted to know if the GF buns for the burgers were good ones! We ordered one burger meal for a celiac and the cod for someone without but asked to confirm GF so she could share if she wanted. The hostess checked everything with the kitchen, came back to confirm things with us, told us the fryer for the fries was used for non-GF items, checked about packing our food to confirm things would be ok. The burger was fantastic, my 11 year old rarely eats burgers in buns as she finds most GF burger buns just aren’t worth eating and prefers without, however, I got nothing but raving reviews on the burger bun! Cod was potato crusted so she cousin try as well. If we are back in Ottawa we would definitely go again.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
When I asked about the Spicy, crispy chicken burger my server Scott confirmed it was gluten free, asked about my sensitivity and advised he would make sure it was cooked in the dedicated gluten free fryer! Awesome. GF buns and everything is marked. Great meal, great service!
— Very
— Some
— Excellent
Browns has many gluten friendly options on their menu. Although they cannot guarantee 100%, I told my server I was celiac and she said she would let the chef know. Great service and the food was good. I had the potato crusted cod bowl.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Had lunch here. Waiter was great. Only a couple of GF options. Manger brought out my food making sure to tell me it was GF. I did not get sick.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Many Gluten Friendly options.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
The manager is celiac, and has taught her staff how to handle gluten free orders. I’ve never been sick ordering from here - and it’s some of the best gluten free burger buns I’ve ever had!
— Very
— Most/All
— Excellent
Had an amazing experience at this location! The server was very knowledgeable and asked if cross contamination would be an issue or if gluten free was a preference for me. She was clear they would be careful without me even asking. When my cod bowl arrived, it was delivered by the manager and it came out on its own with assurances all was safe. My whole family had a great meal and every staff member was super friendly and helpful!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
The appetizers were kinda bland. I had the hot wings which u dont get a choice of ranch with they just give u blue cheese and no carrot or celery either:/ the nachos were just like regular nachos nothing to special however they have a very very good brownie made with gf flower!!
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much/None
— Below Average
NOT CELIAC SAFE AT ALL! At first the staff seemed to know what was safe for celiacs but then the gf options kept changing as servers talked to the kitchen (their gf options on menu were wrong). Their “protocol” for fries was to bake in oven - but they forgot these were parboiled in shared fried. Got my daughter “safe” gf burger and baked yam fries after multiple assurance. She still got glutened very badly.
— Gluten-free items are marked on the main menu
— Gluten-free items are marked on the main menu
— Not Much/None
— Average
Have a number of GF options. Southwest rice bowl and it was very good.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Waitress had a flip book of menu allergens/sensitivities. Being gluten and dairy intolerant, it was really helpful. They had items marked marked gluten friendly and vegetarian.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
No separate fryer. Many of the “gf” options had the salsa chips which apparently are fried in their fryer. Somewhat disappointing choices for a GF menu.
— Gluten-free items are marked on the main menu
— Not Much
— Good