I did walk in once to find someone sticking a thermometer into every dish without washing in-between dishes and learned this is normal. When I contacted corporate they told me to ask a manager to pull my food fresh from the back and that would keep me safe. When I go in they are always very patient, understanding and change gloves in front of me without asking.
The server changed her gloves and followed me down the line making sure to not come in contact with any gluten. She even changed the bowl she was using that she touched prior to the glove change. Felt very safe and comfortable there. And I never got sick.
Very tasty. Server changed gloves, but it did occur to me after that I should probably have avoided the greens, since they're bins that the servers grab with gloved hands that could introduce cross-contamination. Anyway, it was very tasty and felt maybe just very slightly funny after so hard to say if there was something in the greens or if it was something unrelated.
Middle eastern bowls with greens or rice. Several meats are GF, most toppings are GF. One dressing is DF.
Make your own bowl/salad (chipotle style) with Mediterranean twist! Huge portions and many options including different kinds of hummus, toppings, meat/chicken/veggies! Almost all are labeled GF on the menu! there is minimal risk for CC (only an option to get pita bread at the very end)
The food was great with no complaints on flavor and freshness. Most of the items offered are gluten free. My only complaint is below. Walking into Cava upon looking at the menu online and seeing that there was GF options I assumed the items would be marked. Unfortunately, that was not the case and I had to pull up the list online. If the staff there were told what items were gluten free or they marked the menu it would really help to save time since it can get busy in Cava.
The staff in this restaurant restored my faith in humanity today. The food was excellent, healthy, fast and tasty, but the customer service was above and beyond. They’re always happy to change gloves, open fresh containers of ingredients and are careful about contamination.
this chain does list all ingredients and will change gloves for you. big BUT: they have no processes to ensure no cross contamination and apparently no staff knowledge of cross contamination of allergens. with a little patience you will catch them spreading dips on a wheat pita then putting the same utensil back in the dip. or handling wheat pitas, then using the same gloves in bonds of greens to serve a salad bowl.
This place tries very hard to make sure you don't have cross contamination. They will change their gloves for you and even pull from the unused lettuce bin without complaint. The guy who helped me today even washed his hands before changing gloves, and they were busy!
They do an excellent job listing all allergens. They are accommodating with changing gloves. Food is good. But both times I have gone I have ended up ill. This time much worse. From what I have read the cross contamination may occur on the grills, maybe utensils? Not sure and there is always new people working so it's hard to investigate what is the issue. But if you are celiac/ sensitive be mindful and cautious. Delicious yes, but I'm struggling now.
First time there was delicious! Follows the Chipotle concept with a Mediterranean theme, and almost all the the ingredients are gluten free, as are the preparations. Different kinds of bowls and salads, most of the proteins are GF. Big flavors such as Siracha tahini and the vegetarian with us loved his rice and Lentil bowl. Also amazing drinks. Loved it!
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