Ordered a lettuce wrapped burger with bacon, Cajun fries a chocolate milkshake and a strawberry milkshake.
In the past we have not had issues.... But we were glutened this time. Don't take the chance.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Good
In general Five Guys is great with allergies, but check your bag before you leave. The cashier today was new and didn't realize he needed to check "gluten allergy," he only put "separate bag," so they accidentally served it with the bread. But they were very happy to remake it when we pointed it out.
— Somewhat
— No gluten-free information on the menu
— Excellent
— Somewhat
— No gluten-free information on the menu
— Some
— Good
We communicated with the staff per usual, as Five Guys is a place we visit all the time. We’ve been to the one in Coral Gables, Jupiter, Boulder, Longmont, Montreal, Miami, New York, Mt. Tremblant. It always tested safe. Well, not in Castle Rock. Portable gluten tester flagged heavy gluten. They simply didn’t do a good job. Didn’t eat it.
— Not at all
— Not Much/None
— Poor
We always order the burger without bread and use a GF bread roll at home
— Very
— Some
— Excellent
Just got a chocolate milkshake and I'm so sick. I'm celiac and I'm in such pain right now. Don't chance it
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Average
They do burgers in a lettuce wrap and have a dedicated fryer for fries. You can order as a wheat allergy and they take extra precautions.
— Somewhat
— Some
— Excellent
My go to place when I want a burger and fries. The only thing gluten in this place are their buns. Easy to avoid if you order the burger in a bowl.
— Somewhat
— Some
— Excellent
Never had an issue eating at 5 guys, highly recommended.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
The girl taking my order has family with Celiac so understood my needs. She said they have a protocol which includes washing hands and changing gloves, as well as a separate work area. Their fries are all gluten free so I ordered those and a burger bowl. I am extremely sensitive and had no symptoms after eating.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I’d heard that Five Guys was great for GF/allergy protocols, but when I went to order I was told that there were no safe options for me since it’s all made on the same line. I appreciate the clear answer, but was bummed I didn’t get to eat.
— Not at all
— No gluten-free information on the menu
— Not Much
So great everytime, im never disappointed. i always get a burger but with a lettuce wrap instead, they always make it on a cleaned surface regardless of if they know it’s an allergy or not(if you order in store they also ask if it’s for an allergy!!) and it’s always great and i never have any symptoms. they also have gf fryers that only cook fries(so the fries are also safe and delicious)
— Very
— No gluten-free information on the menu
— Some
— Excellent
I have Celiac Disease and ordered a little cheeseburger with a lettuce wrap in place of the bun. I explained I had a wheat allergy (I know it technically isn’t with celiac disease, just easier to explain so I choose to explain it that way) and they put *ALLERGY* on our ticket with my order. The woman who took my order told the The entire staff preparing the food and they all changed their gloves and made my cheeseburger seperate from all the other ones! Even bagged it in its own bag! The fries at 5 guys are also gluten free, because they only fry French fries in the fryer! I had a great meal and did not get sick!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Best celiac safe burger meal I’ve had. Ordered the bacon cheeseburger with a lettuce bun, cajun fries and a vanilla shake. Everything was delicious and the lettuce bun was super fresh. Told them it was for a “gluten allergy” and asked if they could change gloves. New favorite for sure.
— Very
— No gluten-free information on the menu
— Some
— Excellent
Have had the fries here multiple times without getting sick. The burgers are gluten-free either without a bun or with a lettuce wrap, a bit expensive, but I haven’t gotten sick off of them either.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
No issues. Delicious.
— Very
— Some
— Excellent
This restaurant is celiac friendly
— Very
— No gluten-free information on the menu
— Some
— Excellent
This restaurant is celiac friendly
— Very
— No gluten-free information on the menu
— Some
— Excellent
This restaurant is celiac friendly
— Very
— No gluten-free information on the menu
— Some
— Excellent
This restaurant is celiac friendly
— Very
— No gluten-free information on the menu
— Some
— Excellent
This restaurant is celiac friendly
— Very
— No gluten-free information on the menu
— Some
— Excellent
This restaurant is celiac friendly :)
— Very
— No gluten-free information on the menu
— Some
— Excellent
Tastes like a normal USA Five Guys. Offer gluten free burgers (sans bun). Fries are gluten free.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
Staff is amazing here! They take allergies and cross contamination very seriously! If you order with a group, they will put your items in a separate bag!
— Very
— Most/All
— Excellent
They always ask if I have an allergy when I order bunless. They demonstrate a knowledge of cross contamination and change gloves. I’ve never had a bad experience at Five Guys.
— Very
— Excellent
They are great about allergies and don't fry anything other than fries! Wish they had a gf bun.
— Very
— Some
— Excellent
Always very understanding when I say I have a “severe gluten allergy”. I’ve never gotten sick after eating here and the fries and burgers are delicious.
— Somewhat
— Some
— Excellent
We went here and ordered a lettuce wrapped burger. Had fries, told them we had an allergy and felt fine after eating.
— Very
— Most/All
— Excellent
Generally, Five Guys as a chain seems relatively safe to me, as the buns, certain milkshake ingredients and vinegar appear to be the only sources of gluten in the joint, and those things should be simple enough to avoid, right? That said, I've had mixed results at this location. The first time or two I went here, I ordered fries and a lettuce-wrapped burger and was fine. Most recently though, I ordered the same thing except I added bacon to the burger. Ended up having a pretty strong reaction a couple hours after eating despite having informed the staff to flag my allergy on my order. While I felt like the crew had tried their best to take precautions, something must've happened somewhere along the line. If I go back I'll probably go back to ordering without bacon just in case that had something to do with it
— Somewhat
— No gluten-free information on the menu
— Not Much
— Excellent
The Burger bowl was absolutely delicious. Everything on a burger without the bun was very satisfying. Eating gluten free on the run is hard, but Five Guys made it easy and was very yummy. I highly recommend!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
They are so good about changing their gloves and taking care of those with food allergies. The manager on duty told me that they have made it standard practice to change their gloves whenever someone orders a lettuce wrap or bowl out of an abundance of caution. As a celiac, I appreciate that more than anything. I feel I would be safe because of that statement to order online.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Delicious lettuce wrap burgers
— Very
— Some
— Excellent
Employees are very aware of cross contact precautions and changed their gloves between each stage of the preparation progress. I kept it simple since it was the first time trying it. I had a cheeseburger wrapped in lettuce and an order of fries. They do not have gluten free buns (I hope they add them someday). Fries are delicious, hand cut and fried in a dedicated fryer.
— Very
— Some
— Excellent
Recommend but with caution. Everything is GF except the buns; wish they would offer some. Tell them you have a 'gluten allergy' when you order. They alert the kitchen & change gloves. Dedicated fryer for generous order of fries, but they’re pretty greasy & salty. Glutenous buns are grilled in a separate space. Open kitchen allows you to watch preparations. Order burgers in bowl or as lettuce wrap or BYO bun. Very good! I like the cheeseburger lettuce wrap in a bowl with grilled onions and mushrooms - it’s a bit messy. Staff was very nice! Definitely watch them make it, though. I've had to send an order back once after they touched buns with their clean new gloves then touched my food. I was glutened once in spite of watching, but that was the only time.
— Very
— Some
— Excellent
Manager took great care of us, he was as very knowledgeable. He spoke with the women who were preparing the food and bagging the order. Everything was bagged separately.
When I ordered a lettuce wrap, I was asked if it was lifestyle or allergy. My order was marked with allergy and I watched the person making my burger put clean gloves on before handling it. Everything was awesome!
— Very
— Some
— Excellent
** Review for fries only** My non-celiac husband was getting a burger and fries, and based off of the other reviews, I decided to try the fries myself. The employees were super friendly. I ordered 1 order of the little fries- they were phenomenal! I did not get sick
— Somewhat
— Excellent
Ask for allergy treatment when placing your order. We have had dozens (at least) of visits here over the last five years with no issues.
It’s a Five guys so they do a couple things as well. No such thing as a variety of options here.
Hamburger in lettuce wrap or bowl or cheese dog in a bowl have been good options. Dedicated fryer. Best fries around.
— Very
— Excellent
They are always so careful and change gloves, clean the workstation. A very nice treat.
— Very
— Some
— Excellent
Celiacs, PLEASE do not come to this location. Didn’t understand celiac protocol like five guys is sopused to be trained on. Didn’t know what gluten was, wasn’t sure if the fries were in a dedicated fryer. After educating them, they proceeded to touch my lattice wrap burger with their gluten gloves. And then dumped it in the bag with my dad’s gluten burger and then just threw all the fries on the top. After I asked them to keep my stuff separate. They fixed it but I had to baby them through it and have them while stuff down. I do NOT reccomend
When shared I was celiac they noted my order, no contact fries or food
— Gluten-free items are marked on the main menu
— Some
— Excellent
Cook has a gluten free girlfriend so knew exactly how to handle our order!
— Very
— Most/All
— Good
Ordered a bacon cheese burger wrapped in lettuce instead of bun. Fries are great! No issues.
— Very
— Most/All
— Excellent
Great burgers and fries! The staff is wonderful and does a great job with our allergies.
— Very
— Most/All
— Excellent
It’s pretty good! They are accommodating.
— Somewhat
— No gluten-free information on the menu
— Not Much/None
— Good
They took care to make sure food was prepared safely. Got our burgers lettuce wrapped!
— Somewhat
— Some
— Good
it was very yummy and celiac friendly
— Very
— Most/All
— Excellent
They don't have gluten free bread...lettuce wraps are gross and co way of cheaping out
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Loved my lettuce wrapped cheeseburger. Their fryer is only used for their fries. So it's gluten free. They hollered back allergy when I ordered. I felt save eating here.
— Very
— Most/All
— Excellent
I only ordered French fries but the fryers are dedicated and the fries are always very tasty!!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent