Yes, this place has airborne flour. So despite their many precautions (separate prep area in back room, no shared cooking surfaces or utensils), if you are super sensitive this might not be the place for you. At my last visit, they delivered my wife’s gluten pizza on the top of the two-tiered rack, with my GF pizza on the bottom. So that wasn’t great. I have personally never gotten sick and have eaten here several times, and will continue to enjoy it once in awhile since I don’t have a ton of choices within an hour drive. But it might not be for everyone.
We went when it wasn’t super busy, so there wasn’t a lot of flour flying around. The gluten free pizzas are cooked on their own disposable pan in the same oven but they were aware of my diagnosis and were very knowledgeable.
It was a great pizza place with a brewery vibe set in an old mechanic’s garage. I was able to Ofer GF pizza crust and vegan cheese as well as having multiple GF, DF dessert options! They were very careful to put my crust in a pie tin to avoid cross contamination! Highly recommend.
I have been to other flatbreads without issue. Last night was the second time I was glutened at this particular location. Never happens at the other ones. For some reason, they always remove the pizza from the aluminum tray they bake it in, and serve it on the ones they serve everyone else’s pizza on. Why? none of the other locations do this. Those trays may be washed, but transferring to other surfaces is not safe in a place like this. I watched them cut and transfer pizza without washing, changing, or soaking a single hand, board, or pizza cutter (looked like the cutters were color coded by vegetarian, vegan, and meaty). Honestly, it wasn’t even busy this time and I still had issues.
They understand when you tell them allergy when ordering a gluten free pizza. Make sure to mention it is an allergy so they know to put it on a safe aluminum pan to bake. They prepare the gluten free pizzas in a separate area away from the regular ones. When I asked for a box the server first boxed up the regular pizzas and said she would go wash her hands and be back to do mine. Good pizza as well! They are up front on the menu about potential for cross contamination because it is a pizza place and they are trying to cover themselves but they are the safest pizza place I have eaten at both at this location, in Portsmouth and Portland.
Had a delicious pizza and did not get sick! Menu even had a section for gluten free drinks! There is a risk of cross contamination due to flour being in the air however they prepped my pizza in the back from ingredients straight out of the walk in fridge to minimize that risk.
Very good pizza crust and tomato sauce but I can’t recommend Flatbread because we were not informed by our server that GF pizzas take 50+ minutes as compared to non GF. Our server was very attentive until she got our order than we didn’t see her again until the check came over an hour and a half later. Never offered refills on drinks or advised us on the increase wait time for GF. We saw another family come in, eat and leave all in 50 minutes! Do not bring children here! I should mention the restaurant was only ⅔ full and it was 1:30 on a Saturday.
I am not celiac, just gluten intolerant, but I was impressed with the care that they took with my GF pizza. It was prepared in a separate area, away from the regular pizzas, and was cooked on a disposable aluminum pan. I had the BBQ pizza with pork, pineapple, and goat cheese. It was delicious!
I came here for lunch today and had the BEST gluten free pizza I’ve ever eaten. Normally I hate GF pizza because I don’t like the standard crust that most restaurants use, but after reading a few reviews I decided to give this one a try. I was extremely pleased!! The crust reminded me of regular pizza; it was the perfect texture. The sauce and cheese on the pizza were delicious too. The pizza was also cooked on a separate, disposable aluminum tray to reduce the risk of cross contamination. I would definitely recommend this place and would come back here again for sure!!
I normally don't do pizza places because of flour/cross contamination risks, but I tried this place on our last day of vacation based off of the reviews. While they do offer gf pizza, separate prep area and it's cooked on it's own tray in the oven, I still got very sick. There's flour everywhere in here and I'm also wondering if maybe they used the same pizza cutter despite all the other precautions. Either way...it was not a pleasant road trip home.
Celiac and wheat intolerant. The pizza was really good. They make it in a "gluten free only" area of the restaurant and even have a stone oven only for gluten free food. Will be back if ever in Providence again.
Acted like they do this all the time with GF. Got sick within 10 mins of finishing my part of a GF pizza. So cross contamination likely. Add to that... it didn’t even taste good going down. Dry dry dry ingredients and bland flavor. I wouldn’t return there.
Flour flies through the air here! Be careful! Seated near where dough being rolled out watching them toss flour. Dough was undercooked, had to be sent back. Still very doughy in center. Will not return here.
I have been diagnosed for 3 years and this is the best pizza crust i have had. The outer crust had a bit of fluff to it and that is the first time i had fluff on the outer edge. Service was great. Totally recommend. Bit more pricey but so worth it.
The food was great!! I was able to watch them make the pizza from where I was sitting. When they made the dough, they washed their hands and changed their gloves. When they were about to cook it, they put it in foil as to not contaminate it. The staff was also very knowledgeable and knew what to do right away. If you are near Flatbread Company, I highly suggest you eat there.
Always super friendly wait staff! However, do not eat here if you have celiacs... they said it would be safe but I had a severe allergic reaction twice (I was stupid enough to do it again) and was sick for days (I have a wheat allergy on top of celiacs). Now whenever I go there with friends and family I just have a glass of rosé 😂
Great and safe GF pizza! The waitress took all of my concerns seriously. They use a pizza crust that's in its own aluminum tray, they use completely separate toppings, and cut it in a different area that's above where they cut the gluten-full pizzas. I'm writing this review 24 hours after eating and I'm feeling great!
Amazing ambience and great flatbread. They have 2 different kinds of gluten free crusts - one has honey and the other one is vegan. I had the vegan one. We ordered 2 different pizzas each time and ate their twice. Tested it with Nima and came back gluten free. They know about cross contamination and their gluten free kitchen area is completely separate. However, they have only one wood fired oven but take precautions and place gluten free pizzas on a foil. That takes care of cross contamination. And proven by Nima. Happy to find this place. Also, my wife is vegan and they let us buy vegan cheese from outside (they don’t carry it) for our pizzas. Very accommodating. Do try their house Cabernet. It’s worth the $14/glass. Gluten free crust is $7 extra but so much worth it. Would go back here again if I’m here again.
I’ve been to many flatbread companies in New England and they’re all great! Love the toppings, and the gf pizza is cooked and served on its own foil tray. Been to this location multiple times and have never had an issue. All of the waitresses I’ve had were knowledgeable as well.
This is our favorite pizza! We love the variety of organic and local toppings. Gourmet pizza is pricey and add on another $20ish for gf crusts and my family of four never gets out of there for under $100. Even if we do takeaway. Not a weekly thing but good to quell a pizza craving!
I used to go to Flatbread when I was taking a summer course at Umass Lowell and was blown away by the quality of their crust - make sure you pay extra for the house made crust! It’s totally worth it. Needless to say, I’m very glad there’s one here in Providence! You can’t beat the atmosphere and the pizza. The drinks are good too!
Just okay. There is a pretty sizable up-charge for the gf crust. So the much higher price just isn’t worth it for not so good pizza. We did have a very good gf dessert that they get brought in from a local gf bakery.
Told them I was celiac and got a vegan pizza. They remade it but I was sick shortly after and for the next several days. I was told that they also cook gluten products in the same gluten free oven. So skip the place.