Gluten Free at Hero Certified Burgers

46 ratings
Gluten Free Menu, Burgers, Bread/Buns, Takeout, Restaurant
Celiac
1 month ago
Celiac friendly

There is a Gluten Free menu that lists the many options for gluten free. Their fries are made in a dedicated fryer. You can get your burger on a gf bun or in a lettuce wrap.

Celiac
1 month ago

Yes it had GF Bun but awful taste in burger and really upset my stomach and my hubbys Fries were good but not sensitive fryer

Celiac
2 months ago
Celiac friendly

Sceptique au début, mais tout était parfait. Bon burger et des frites ! Pas de contamination et ils ont un bon menu sans gluten. Je vais y retourner!

Celiac
5 months ago

Never been disappointed and I have been here a handful of times over the last year. Never any issues. The person taking my order always asks if GF is “a preference or allergy”. I always say allergy and my meal is prepared and labelled accordingly. Never been sick.

5 months ago

Delicious burgers, gluten free buns and burgers

Celiac
6 months ago
Celiac friendly

Nous avons adorés! Le serveur apporte le plat avec des gants et on voit que le tout est pris au sérieux. Aucune réaction et je réagis fortement à la contamination.

7 months ago
Not celiac friendly

My daughter is Celiac ate there a month or so ago and was glutened. She was ill for a week and lost a weeks wages. Used to be no problem eating there and over the last few months things have changed!

Celiac
7 months ago
Celiac friendly

Went here for my 10 yr old w/ Celiac. Tested the fries on our Nima just to show her they were safe and they were! They were also good about separating her fries from the other food!

Celiac
9 months ago
Celiac friendly

Gluten free bun, dedicated fryer, fries can be made GF. They say they cannot completely avoid cross contamination. Delicious burger, and knowledgeable staff.

Celiac
9 months ago

There's a new owner. I asked him a few questions and he did not know much about celiac or cross contamination.

Celiac
9 months ago
Celiac friendly

Dedicated fryer and GF buns. It was very good

Celiac
10 months ago

very helpful in explaining GF options. it's not advertised but the fries are gf and the fryer is dedicated.

Celiac
11 months ago

It was so great to find a well priced, low maintenance place to grab a tasty burger with my kids! I’m the one that is celiac and had no reaction. My kids loved it too! Win-win we will be back.

Celiac
1 year ago

Best GF burger I have ever had, hands down. Best GF bun I have ever had, hands down. Very knowledgeable, friendly, helpful. Very fast service and extremely high quality.

Celiac
1 year ago

This burger was so good that I thought I had been given a normal burger but I hadn’t. Best bun I’ve tasted. I hadn’t realised that it was more of a takeaway place than a restaurant but this didn’t affect the amazing tasty burger and chips

Celiac
1 year ago

We went to that location because of the good reviews.... But were desapointed....the person who took the order was very nice but either the order was not taken properly... Or done properly in the kitchen... We both have been very sick. One place we won't go back for sure!

Not celiac
1 year ago

The gluten-free bun is pretty tasty as far as gluten-free goes. Second best I've ever tasted.

Celiac
1 year ago
Celiac friendly

Good gluten free menu with dedicated frier.

Celiac
1 year ago

Online and on the door it says they are open at 11. It's 11:30 and it's a ghost town in there.

Celiac
1 year ago
Celiac friendly

All of it was great!! Burger, fries, service!

Celiac
1 year ago
Celiac friendly

Every time we go here staff reassures me about their safety measures to keep cross contamination risk low. Their food is excellent. Nice gf buns for the burgers and they even have delicious gf poutine!!

Celiac
1 year ago

A fantastic gluten free bun for a delicious burger. A little disappointing that there isn’t a dedicated fryer. Definitely cross contamination happening with fries and tempura.

Celiac
1 year ago
Celiac friendly

Delicious gf bun Dedicated fryer Gf menu

Celiac
1 year ago

so good..no cross contamination. .excellent..friendly wait ataff

Celiac
1 year ago

I placed a delivery order. Specifically ordered and paid for gluten free bun. It came with regular bun. I could not eat because of gluten allergy. Would have been a little understanding except i PAID for the gluten free bun AND listed in instructions that i had a gluten allergy.

Celiac
1 year ago
Celiac friendly

They have GF options posted beside the cash. They use O'Doughs buns - very tasty! My burger also came out in a different wrapper from the the rest. The only downside is, while the fries are done in their own fryer, things sometimes falls in leading to contamination. They were upfront about it, which I appreciated.

1 year ago
Celiac friendly

Great burger asked if they had a gluten free bun and guy at the counter said yes and started to tell us about everything else on the menu that was gluten free very knowledgeable

Celiac
2 years ago
Celiac friendly

Good about celiac, separate menu, everything was great. Just very oily, which I should have expected I suppose. Very delicious though!

Celiac
2 years ago

I had the egg bacon burger with a GF bun and it was excellent. Really fresh taste and the bun was one of the best I have ever had.

2 years ago
Not celiac friendly

Stopped here on a July Sunday at 1:00pm. Not only was the kitchen very backed up, but also there was no way they could have prepared our gf meal safely. Maybe on a weekday.

Celiac
2 years ago

Gluten free buns and a whole gluten free menu detailing which burgers and toppings are safe. Good food too!

2 years ago

Burgers are good and bun was tasty - but fries are mushy.

Not celiac
2 years ago
Celiac friendly

Great food, tastes fantastic. Good gluten free options, the bun doesn't fall apart! Not a dedicated fryer, but staff is well versed in gf options.

Celiac
2 years ago
Celiac friendly

I stop here a lot when I travel on the counter is a list of gluten free options. Just let them know they need to change gloves and also ask about the fryers. I have been here and they had a dedicate fryer but there has been times they didn't. Burgers are good fries I find are soggy but I just stay with the burgers. There is also a pita pit and pizza place in this location that has gluten free options

2 years ago

A separate Gluten Free menu provided with GF condiments available and a GF bun! Also if you tell them about other food allergies they might be knowledgable or they might ask the cook. The fries aren't GF. The Special GF bun- once you get your order you should eat it right away or else it will get soggy and messy. I always ask them to extra toast my bun. I'd rather have my bun crispy and slightly 'burnt' than soggy.

Celiac
3 years ago
Celiac friendly

Separate toaster and fryer for GF!!!

Celiac
3 years ago
Celiac friendly

The fries are cross contaminated but the staff are well trained, and change their gloves before preparing your GF burger separately. They even have a separate toaster for buns! They have a clear GF menu that is prominently featured at most locations. I was impressed to find a GF veggie burger too!

Celiac
3 years ago

Haven't tried it yet, but they have a GF menu and seemed knowledgable

Not celiac
3 years ago

When you walk up to the counter, there is a sign letting you know exactly what you can order. The staff is knowledgable and considerate of cross contamination. I was visiting from the States and had never tried poutine before. They made sure the gravy was in fact, wheat free, and warned me of cross contamination in the fryer.

3 years ago
Celiac friendly

They are one of the BEST burgers in Markham

3 years ago
Not celiac friendly

Expensive and not great food Have been cross contaminated and the staff doesn't care Not a fan of this place

Celiac
3 years ago
Celiac friendly

As a celiac sufferer I was very excited to try this but unfortunately I was very disappointed. Significantly overpriced for burgers that aren't even good. I could make better burgers at home. Save your money or go to 5 guys for a good burger. Staff were friendly

4 years ago

Heavenly choices for all kinds of protein. Fab buns

4 years ago
Celiac friendly

Coke free style! Good Milk Shake, friendly service.

Celiac
4 years ago

Got glutened last night at Hero. Unfortunate because the burger options and the taste was great. Maybe the fault is on me for not being more clear that I needed it to be made separately and asking questions about all the components, but I assumed they would understand when I said I needed it to be 'gluten free'. Too bad but now I won't be going back.

Celiac
4 years ago

Not an impressive gf burger. Bun was crumbly (almost stale), and staff was untrained on cross-contamination. There are much better gf burger options available nearby.

4 years ago

Not worth the trip. Burger resembles a frozen burger patty from the grocery store. Does not resemble hamburger at all. Way overpriced for the quality of mush meat you get. The gluten free bun and pickles was the best part.

4 years ago
Celiac friendly

I have eaten here many times as a celiac, it is as safe as you can get. The owners and staff understand cross-contamination and have excellent procedures in place, always changing gloves, preparing in a separate area, etc. The burgers are excellent as well! The Hero website has a gluten free menu, even the veggie burgers are GF, which isn't common. I feel as safe here as eating in my GF home!

5 years ago
Celiac friendly

Great burger with a wonderful GF bun.

5 years ago

Most Delicious fast food burger I've ever had

Gluten Free Features
  • Bread/Buns
  • Burgers
  • Gluten Free Menu
Categories
  • Restaurant
  • Takeout
Blue Moon burger on a lettuce wrap
Très très bon! Ça fait du bien un bon hamburgers avec du pain!
The egg bacon burger with GF bun.  This is the large one with 2 patties. :)