Menu has “gluten friendly” options. A very nice manager came over and said she has celiac too and that she would make sure my meal was safe and that they would avoid cross contamination. Then she showed me an iPad where she selected “wheat” as an allergen and showed me how the iPad said the balsamic chicken and potatoes I ordered were safe. She said only a manager would handle my food and that it would come out with a green allergy stick in it. I was feeling good at that point. Then the waitress brought out all of the food together including my meal, with no allergy stick. I asked her why a manager didn’t bring it and why there was no allergy stick. She went in the back, came out, and gave me the thumbs up. Against my better judgment, I eat the meal and woke up in the middle of the night with horrible intestinal pain. Needless to say, this 99 is not celiac friendly and I will not be returning.
Liked GF menu being clear. Hubby ordered GF prime rib. Only difference was no jus. Yeah it came with au jus. His food and mine were just not yummy. We were not expecting good food so that was fine. Needed food and read they had GF menu sad they served him gluten
My standby local eatery. We frequently eat here because I have never been glutened here. For the most part the staff is GF knowledgeable. The waiter will note your wheat allergy on the ticket. To be safe, order from the GF section on the menu, but I have had them customize other options for me. Never a problem.
This establishment has changed significantly in the past couple of years. They are now very good at ensuring proper preparation of their gluten-free items. A manager will come over and verify the preparation with you. The food and atmosphere is always good. We frequently eat at this restaurant
When I told the waitress I needed gluten free, manager came over and spoke with me. He explained that my food would be prepared on a clean space. There would be a glove change before the server prepared my food and it would be delivered by the same person who prepared it. I was very impressed with the safe guards they have in place.
Gluten sensitive menu, and once I mentioned I have Celiac Disease, they were completely knowledgeable and responsible. They brought my food separately and it was delicious and no issues! Waiter even came over at end of the meal and said “the hot fudge sundae is gluten free if you’re ready for dessert!” I opted for chicken wjth broccoli and potatoe, but they also had beef tips, salmon, burgers with GF bun and salad available.
Ate twice here this past. Food was good. Waitress was aware of celiac disease. Would definitely go back
Really surprised that this chain is SO compassionate and on top of their gluten free customers...but, they are great! Manager always double checks our meal. The burger buns are so good I always have to ask if it’s the gf one! Soft and yummy! While the food is your average American cuisine the helpful staff and effort to not poison us makes it a frequent stop.
I liked my burger, but as a suggestion they should have more sides gf to complete the menu
I’m not sure why everyone else has had so many issues. When I went they were all very knowledgeable. They even came back after I tried to order fries and told me they didn’t have a dedicated fryer and had me choose something that was safe. They have a gluten free beer too, which is rare in my experience.
Months ago my husband (not gf) and I (gf) went to 99. I ordered a salad that would normally come with a bread sticks. Reminded the server no croutons, breadstick, etc. and told her she could put the breadstick with my husband's meal since his didn't come with one. She seemed knowledgeable until our meals arrived. My plate had a gluten filled breadstick on it. The server told me the kitchen messed up and told me to just give the breadstick to my husband because she wasn't allowed to touch the food. I had to explain that the salad was contaminated and I would get very sick if I ate it. Very frustrating and I will not return to 99.
They have good burgers..limited options but good. Both times I've eaten there I've enjoyed a burger, once with broccoli and tonight with a huge side salad. I feel great and will return. I only gave it a 4 because staff wasn't too sure and i wish they had at least 1 gf dessert! 😁
Wish they had dedicated fryer and offered sweet potatoes. Food is ok. My husband loves it but he is not gluten-free.
NOT Celiac-friendly, no dedicated utensils, no dedicated cooking areas, no dedicated cooking pans, etc. If you have Celiac do not eat there. If you don’t and just want to not eat Gluten then they are at least trying. They “can clean the grill that does have gluten stuff cooked on it.” They wash everything in a dishwasher and consider that gluten-free, when it is not safe for Celiacs. No salad bar alternative either, so we just had to leave to go find somewhere else to eat.
Ok chain food, 3 celiacs didn’t get sick at all which equals a win.
The managers are excellent and do everything to ensure an enjoyable and SAFE dining experience! Love this place!!!
I go there very often, it’s one of the few places I’ll trust. The wait-staff knows me by now, and is very careful about cross contamination because they know it is a medical issue for me. Ask for Sarah, she’s awesome! Even if she’s not my waitress, she’ll follow up with whoever is!
Gluten aware they were good at that and that’s the most important. The food itself was not much to brag about (wilted lettuce etc.) But I didn’t get sick so that’s a good thing.
They have amazing gf food it’s amazing. I recommend going there. I had the burger, and they respectively followed my order and took note of what I wanted. I would definitely go there again. Thanks for the great service
Though I tried again and again...-spoonful of green beers had a hunk of potatoes and gravy--obviously same utensils used. Wheat bun when ordering gf-- called and the woman manager was very rude because I told her if they don't have buns just give it to me Bunless. Her response was well you didn't want to bun anyway so just take it off. Hey lady that's not how it works when your celiac. Three times near misses once getting very sick never again to the 99
They have a gluten sensitive section of the menu. I absolutely love the burgers! They are served wrapped in a package when brought to the table. The price is unbeatable for the burgers, $11 for a burger on a gluten free bun served with gluten sensitive sides. Can't find too make restaurants with that price!
The Nashua, NH restaurant does NOT have a separate fryer for fries. The manager said they do have a separate fryer but when it gets busy they put other things in it that are not GF. Doesn't that defeat the purpose of having a separate fryer???? They do have a GF menu and a vegetarian menu which lists good food. They also have GF buns for burgers but do NOT have GF pasta.