Gluten Free at Ninety Nine

Got glutened. They put a regular bun on instead of a GF bun.

The waiter and manager talked to me and helped me make my dinner choice. I had GF bun, hamburger, and side salad. Everything was delicious and I’ve had no reaction 😃.

Always had good food that didn’t cause a reaction. Specify gluten free menu. Manager came over to ensue us everything was being prepared safely. Only missing a star because they need more desert options.

Ate twice here this past. Food was good. Waitress was aware of celiac disease. Would definitely go back

Always great service, attentive to GF needs and knowledgeable about the menu. This is one of my “safe” restaurants where I know I can go and not worry about being glutened. Good variety too.

Really surprised that this chain is SO compassionate and on top of their gluten free customers...but, they are great! Manager always double checks our meal. The burger buns are so good I always have to ask if it’s the gf one! Soft and yummy! While the food is your average American cuisine the helpful staff and effort to not poison us makes it a frequent stop.

I liked my burger, but as a suggestion they should have more sides gf to complete the menu

I’m not sure why everyone else has had so many issues. When I went they were all very knowledgeable. They even came back after I tried to order fries and told me they didn’t have a dedicated fryer and had me choose something that was safe. They have a gluten free beer too, which is rare in my experience.

Months ago my husband (not gf) and I (gf) went to 99. I ordered a salad that would normally come with a bread sticks. Reminded the server no croutons, breadstick, etc. and told her she could put the breadstick with my husband's meal since his didn't come with one. She seemed knowledgeable until our meals arrived. My plate had a gluten filled breadstick on it. The server told me the kitchen messed up and told me to just give the breadstick to my husband because she wasn't allowed to touch the food. I had to explain that the salad was contaminated and I would get very sick if I ate it. Very frustrating and I will not return to 99.

I've eaten here a few times. Had stomach issues a couple times. Probably a cross contamination issue in the kitchen.

They have good burgers..limited options but good. Both times I've eaten there I've enjoyed a burger, once with broccoli and tonight with a huge side salad. I feel great and will return. I only gave it a 4 because staff wasn't too sure and i wish they had at least 1 gf dessert! 😁

Plenty of gluten free options. The staff is very diligent and aware. We’re regulars.

The food was ok. Had a separate section on menu for gluten free sensitivity. Items on menu was not served to expectations. Example: Prime Rib was served dry with no Au Jus like traditionally served! Why??

Not sure this was celiac friendly. My daughter had steak and mashed potatoes off kids' gluten free menu and had stomach pains that night.

Great dinner sized burger with crisp bacon on a GF bun, side of steamed broccoli and I’m ready to hit the outlets! Great service.

They always ask if it's a gf allergy, and double check with the cook if they're not sure if something is definetly gf. I've only ever ordered takeout, but the food and service have been great.

Wish they had dedicated fryer and offered sweet potatoes. Food is ok. My husband loves it but he is not gluten-free.

Wasn’t impressed with the GF roll

I used to love the chain but they are not celiac friendly. They cannot guarantee no cross contamination and emphasize their menu is gluten sensitive not gluten free.

Adequate meal. If you need to eat it works. Nothing special. And, they accommodated for my dietary requirements.

NOT Celiac-friendly, no dedicated utensils, no dedicated cooking areas, no dedicated cooking pans, etc. If you have Celiac do not eat there. If you don’t and just want to not eat Gluten then they are at least trying. They “can clean the grill that does have gluten stuff cooked on it.” They wash everything in a dishwasher and consider that gluten-free, when it is not safe for Celiacs. No salad bar alternative either, so we just had to leave to go find somewhere else to eat.

I love their gluten free burgers!

Eaten here safely more than once. Quality was meh.

Ok chain food, 3 celiacs didn’t get sick at all which equals a win.

The managers are excellent and do everything to ensure an enjoyable and SAFE dining experience! Love this place!!!

I go there very often, it’s one of the few places I’ll trust. The wait-staff knows me by now, and is very careful about cross contamination because they know it is a medical issue for me. Ask for Sarah, she’s awesome! Even if she’s not my waitress, she’ll follow up with whoever is!

Horrible place all around

Really good selection, excellent burger bun. Only reason I didn't give them a five was their lack of a dedicated fryer for fries and lack of gluten free cole slaw.

Gluten aware they were good at that and that’s the most important. The food itself was not much to brag about (wilted lettuce etc.) But I didn’t get sick so that’s a good thing.

Delicious burger, bun and Angry Orchard !

They have amazing gf food it’s amazing. I recommend going there. I had the burger, and they respectively followed my order and took note of what I wanted. I would definitely go there again. Thanks for the great service

Server we had was very knowledgeable and checked on things she wasn’t certain of. Better selection of entree’s than appetizers or sides but good food and family friendly. We continue to go back.

We go here too much... or is it not enough :-D

good gluten free menu

Though I tried again and again...-spoonful of green beers had a hunk of potatoes and gravy--obviously same utensils used. Wheat bun when ordering gf-- called and the woman manager was very rude because I told her if they don't have buns just give it to me Bunless. Her response was well you didn't want to bun anyway so just take it off. Hey lady that's not how it works when your celiac. Three times near misses once getting very sick never again to the 99

They have a gluten sensitive section of the menu. I absolutely love the burgers! They are served wrapped in a package when brought to the table. The price is unbeatable for the burgers, $11 for a burger on a gluten free bun served with gluten sensitive sides. Can't find too make restaurants with that price!

The Nashua, NH restaurant does NOT have a separate fryer for fries. The manager said they do have a separate fryer but when it gets busy they put other things in it that are not GF. Doesn't that defeat the purpose of having a separate fryer???? They do have a GF menu and a vegetarian menu which lists good food. They also have GF buns for burgers but do NOT have GF pasta.

one of best gluten-free burgers

I have ordered a few of the celiac friendly items and never had an issue! Also very good food!

Great experience. The food was yummy and inexpensive. The waitress we had has Celiac. I asked her a few questions to test her knowledge and she passed with flying colors. Good, simple food.

Had a delicious cheeseburger on a GF bun. Clearly separate GF menu but not a lot of choices.

Doesn't actually have a lot of gluten free options. The only sides for gluten free are broccoli and mashed potatoes. Pretty much only 2 burgers to chose from for an entree. Very disappointed.

I had a very close call tonight when I ordered a burger with a gluten-free roll and a baked potato, because the fries are not gluten free. Tiffany asked me if it was an allergy and I said yes. The burger arrived and I noticed that the roll looked identical to my son's sandwich roll. I waited and found Tiffany and asked her to make sure this is gluten-free. She realized her mistake and grabbed the plate and told me that it would be redone. She did bring me a new burger with a gluten-free roll. At this point I was disturbed thinking about the horror that was just avoided by being observant. When I get glutened it is not a pretty or painless experience. I expected the manager to come over at some point to apologize and this did not happen. When my son ordered dessert I asked Tiffany to have the manager come over. After about five minutes he came over. I asked him if he knew what happened. The manager, Bill, said that Tiffany did not press the button on the order entry system for the gluten-free roll. I asked him if he knows what happens when someone who is allergic to gluten eats it. Bill was not familiar with the violent reaction. I shared with him that it is a long and painful experience for me that involves bodily functions that should not be discussed in a dining room. I suggested that Bill train all of his employees in the dangers of making a mistake like this. He said they do receive training. Well something was missing, I replied. At no point did he offer to pay for my burger. I had to ask him for that courtesy and it was like pulling teeth. When he agreed he quickly left the table. I don't believe Bill ever apologized for the mistake only acknowledging that it was made. Bill must have given Tiffany "quite a talking to" according to my son because she came over to apologize and was sincere. At this point I wish there was a pill that would cause the same level of symptoms that we experience when we are glutened that could be given to wait staff that makes this kind of mistake so that it would be the very last time it happens. I am not quite sure why I need to train the 99's staff instead of Bill doing his job properly. Eating out should not be a dangerous and scary experience when a restaurant declares themselves to be gluten friendly. This was not a friendly experience.

GF menu. Good Burgers with GF buns. No fries do mashed or baked p. Instead. Nice staff and server. Said kitchen is careful on cross contamination. Recommend but be clear on GF needs.

no, no and no! asked explicitly if everything was GF. and now I feel sick

They have a GF Menu here with alot of options. I had a burger with GF Bun unfortunately their french fries are not GF. So I had mashed potatoes as my side. Burger was a good size and GF hamburger bun was very good. They serve popcorn instead of bread - very tasty. Its not fine dining - but a good value and price point and our server (Richard) was very nice & service was very good!

This is hit or miss when it comes to the staff understanding and getting safe food. We have eaten here a few times but it's not in our top 10. Be cautious and ask lots of questions here if you are celiacs.

Impressed. Gluten free menu is on the main menu. Seemed knowledgeable. Gluten free buns available. Sides are also annotated on menu that are gluten free. In the area for work, I recommend this restaurant. I have celiac and very very sensitive.

got some options but if you go there enough times, it feels like it's the same couple things you can have.

Great food, good gf menu, decent price