I've dined here a few times and always had good experiences. The waiters have the manager go over your order to be sure everything ordered can be prepared gluten-free. Great, right? I think someone failed to go over the precautions with the people in the kitchen because half way through my salad I bit into a crouton! It seems as if someone in the kitchen said "Ooops - this isn't supposed to have wheat" and then picked the croutons off and missed one instead of just throwing it out and starting over. I was sick for a week and now I'm afraid to eat there again.
— Not very
— Separate gluten-free menu
— Not Much
Asked if they had a gluten-free menu or gluten-free options on the menu. Was told flatly, no.
— Not at all
— No gluten-free information on the menu
They are the most accommodating GF restaurant in my opinion! They make the alligator appetizer blackened for me and it’s amazing!
Being a patron prior to my gluten allergy this restaurant was a favorite. However this visit I was very nervous about ordering even though I called ahead and spoke to management upon arriving. The GF menu was extremely limited, the taste of the naked Atlantic Salmon (cooked perfectly though!!) was beyond bland, disappointing and my meal was missing an item. Most importantly service was poor and lacking in ever area from arriving to departing, however I didn’t get sick! Covid-19 has had a negative effect on this chain, hopefully they can improve. My husband’s non GF food was a 10 for him!
— Separate gluten-free menu
— Not Much
— Below Average
I've been to free-standing Pappadeaux restaurants and LOVED their food, so I was excited to see one in the airport. However, the waiter told me almost nothing on the menu was gluten free, including soups, salads, and the dishes I normally get at this chain. I commented the regular restaurants must adjust their cooking methods to make the dishes gluten free, and the waiter said no, the issue must be that I'm not really sensetive to gluten. As I have Celiac disease and am VERY sensetive to gluten, that was insulting. I ended up leaving without getting anything.
Food is really good and safe
Food was good. Clear gluten free menu. Thankful for baked potato also since I’m grain free
Server was not at all knowledgeable about gluten free options, kept offering me bread. Gluten free menu is very limited, mostly salad and steak. High risk of cross contamination. Disappointing.
Awesome atmosphere, fabulous good, wonderful (and knowledgeable!) waiter! As a celiac, I know my options are limited and safety is sometimes a risky bet but between the Find Me gluten free app, the info and reviews I found there, and the great restaurant staff; I had an enjoyable layover and a marvelous meal ☺
Team members are very knowledgeable and accommodating about GF options. Food was great just be careful if you have spice issues.
They have a GF menu with many options. I let the hostess and server know about my celiac, and the manager approached to our table after we had ordered our mains. She asked whether my food could have contact with same surface where other stuff is cooked or not, etc. (I found it really considerate). Although the GF menu has a little disclaimer about cross contamination, I ordered a shrimp salad and didn't feel sick afterwards. My order took a hit longer than the rest, they apologized for it so OK.
Gluten free menu is limited. I had the steak and shrimp. Nothing spectacular. In fact, I could have made it at home for less money and it would hav tasted better. Years ago I ate here a loved it. Now, it’s not even good
Guten free menu! The waitress advised that if you are allergic than maybe do not go here.
Gluten free menu. Mostly seafood. I ordered a hand tossed cocktail with shrimp and crab. It was delicious. I'm very sensitive and did not get sick. Will definitely be visiting on my future flights to Dallas.
I’ve only been here one, but overall it’s a good place. If you like seafood there are a lot of options. The only thing is it’s pretty pricy.
Had a gluten free menu readily available.
They have a gluten free menu and prepare the food in a dedicated space. The manager took time to come over to review the order and ask if I would like my steak baked, since it would be grilled on the same surface as gluten-containing items. I really appreciated them taking the steps to confirm that everything was prepared safely.
Good food, much larger portions than you would think and reasonably priced for the airport. Separate gluten free menu. Very sensitive and did not get sick.
When I asked detailed questions before getting seated, the hostess brought a manager out who was awesome. She went through all the details about the precautions they take and made me feel very secure that I would be safe there. Sure enough, I had no reactions after I ate there. They do have a limited GF menu (with a lot of salads), But our server said that they could modify some stuff outside of that menu, too. I stuck to a shrimp salad, though, and it was delicious.
Located in the southwest terminal, it has a nice atmosphere and specific gluten free menu, which unfortunately is so rare in airports. The manager came out after I had put my order in and just wanted to let me know that they were going to double check that all surfaces would be cleaned and that no cross contamination would happen. Such a good feeling, that management and the wait staff really cared and made it their priority!
I eat here several times a month. The shrimp cocktail, also crab and avocado cocktail and cobb salad are really good. I get the ribeye with baked potato and broccolini. If really sensitive they will do ribeye in a pan. It tastes better off the grill which they clean for me. Ask to speak to manager to be sure order is made gf.
Have eaten here twice. Got the Greek salad with crab meat. Not cheap but nothing is in the airport. Was tasty and did not get sick. Nice to have fresh food while traveling.
This restaurant is mostly seafood, so the menu looks small and limited. It does have 5 to 6 options for salads, salmon, steak, lobster, and crab. I personally would not eat the crab meat due to imitation crab meat containing gluten.
Food is tasty, service is great. Having an option to eat at an airport is great.
Ate at Pappadeauxs and was so pleased. They have a separate gluten free menu and I told the waiter it was due to celiac. He acted like it was not a big deal, which initially surprised me. I ordered the half chicken breast with broccolini and mashed potatoes. It came with a wooden food tag that said 'prepared gluten free'. It was absolutely delicious. There was something one the menu for everyone: chicken, steak, fish, oysters, sides. They do not have a fryer. I will be back when I visit Dallas again!
Very limited selection from dedicated menu. Food was expensive but very good. I expected much more from a seafood place! Need to rethink some of their menu to make GF...just some easy changes, nothing complicated and they could easily add another half dozen or more items.
Fantastic! They have a very nice GF menu with a disclaimer about cross contamination, but many of the GF menu options are logically created to avoid it. I enjoyed the the Jumbo Shrimp and Lump Crab appetizer wirh my niece, then had the Caribbean Lobster Tail, that came with mashed potatoes and broccoli that had red pepper flakes. Excellent meal, and experienced no issues, and I'm a Celiac. The restaurant is quite large, there may be some wait, but it will be worth it.
While the food was okay I wouldn't return for several reasons. The service was horrible, the offerings of gluten free options were extremely limited, the cleanliness was questionable, and the ambiance and environment left a lot to be desired. It was so loud we had to shout to hear each other and the tables were so small we could barely fit our food and drinks. I would not recommend for a celiac due to the tight quarters of everything and lack of proper cleaning. My glass of wine was so filthy that I sent it back without touching it.
I had the redfish with shrimp and crab in a Leon butter sauce, sub the risotto for white rice. Staff was knowledgeable and happy to ask the kitchen for more info about modifying regular menu items, management makes it a point to come ask you whether or not your reaction is from ingestion only or cross contamination as well. Their gluten free menu actually also has quite a few options, not a skimpy few items.
Here for a conference and they went out of their way for 4 days very celiac friendly!!!! They are on the list of favorites
Do yourself a favor and don't go here. First, their GF selection really isn't that great. Second, it's clear that the servers aren't well trained on the GF options. When I pointed out that my dish was wrong, our server insisted that a manager would come speak to me, which never happened. I was also told my dish would be re made but I was brought the same steak with different sides. Very disappointed.
Excellent service and attention to gluten free items. Manager visited my table without my request to assure me that the items I ordered would be prepared gluten free. She assured me that even my Bloody Mary was Prepared with proper procedure!