Gluten Free at Planet Hollywood

32 ratings

Restaurant

Overall Rating

Celiac friendly?

Yes

Review


Thank god for Planet Hollywood in Disneyland Paris. If you are celiac it may save your vacation like it saved ours. Disneyland Paris as a whole (hotels, Village, parks) would need to improve just to be considered bad for celiac allergy. Planet Hollywood is the one bright spot. Ended up eating at Planet Hollywood every day while at Disneyland Paris and they had plenty of options.

Not celiac

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Review


Excellent burgers and atmosphere!! The chef came out to help us. Waiter was excellent. Chef made us steak fries cooked separately.

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Review


Waitress was very knowledgeable and manager came out to talk to me and deliver my food. Burger bun was great and didn’t fall apart.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Waitress was knowledgable. They had GF bund available and could make accomodations on the burgers. I didnt ask about the rest of the menu, but there were other options

Celiac

Overall Rating

Celiac friendly?

No

Review


Took a chance knowing they didn’t have a gluten free menu, or even items listed as such on their menu. That said, our waitress was very helpful and listed items that she knew were bad (breakfast potatoes were dusted with flour) and the manager told the kitchen of our restrictions. I ordered the huevos rancheros with a side of fresh fruit.Food was good, BUT I got sick a few hours later so despite their friendliness and caution, I was glutened.So I’d say they are unsafe for Celiac, but they get two stars for trying.

Celiac

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Review


The only option they have is hamburger, they don’t have dedícate space, and no fryer. I eat and was ok. But it’s not true they are certificate!

Celiac

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Review


Three Pages of GF - menu. Heaven!Friendly stuff🤗🤗

Overall Rating

Review


Incredible amount of menu options. Waiter taking the order understood gluten free and didn't act like it was an issue at all. 3 pages on the menu for gluten free alone which I really appreciated.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Overpriced because it’s in the Disney Parks, Disney Springs, but they actually have the chef come out and approve what you order. The chef actually filled out a special sheet and my food was delivered separately. I loved that!

Overall Rating

Celiac friendly?

No

Review


No gf menu, no dedicated fryer. Waitress was lovely and worked with us , but was not something I would have chosen had this review not led me to believe they were better equipped.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


They have a big menu gluten-free pizza, burgers and pastas!

Celiac

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Review


The chef came out to let me know what was gluten free on the menu. There was a language barrier so unfortunately he was not helpful at all. I was worried about what I was going to eat as the chef was not able to tell me. He was only able to say there is a separate fryer. I asked if the burgers were gluten free after reading reviews on this app, he was able to say yes. Not very reassuring. Food was good, I got a burger, had GF bun and came with steak fries.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Staff was knowledgeable. I ordered the OMG burger with mashed potatoes. Fries they said wasn’t safe because they don’t always change the oil. The GF bun was delicious. No issues, didn’t react. Very pleased. Will go again.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Server was great. Food was better than expected. No issues and I am super sensitive.

Celiac

Overall Rating

Review


Chef came out to discuss options and took great care to ensure meal was safe.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Many gluten free options, including burgers, pizzas and kids menu. Excellent!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Freddie was a super server, and at first mention, was eager to accommodate our celiac daughter. I had already emailed in advance asking about specific menu items, and was promply replied to by the food director, so I know what she was ordering. She got nachos, and wanted to give it 10 stars out if 5! A safe, relaxed meal. Wush there were more artifacts, though. :-)

Celiac

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Review


staff got order wrong and advertised more gf options then there were.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


We wanted burgers so we did not go here to get a large selection. Chef came out to talk to us and we had cheeseburgers with GF bun and potato wedges. The food was good. My daughter also celiac enjoyed her chocolate milk shake.

Overall Rating

Celiac friendly?

Yes

Review


Yassin, our server, was knowledgeable about gluten free options. Menu is not marked but she knew the details. We are dairy free too and they took care of us wonderfully. Manager delivered the food and checked to be sure everything was exactly as we ordered! Ribs, potato wedges, green beans, burger with onions and mushrooms! Best meal in a chain restaurant in ages! We will be back. Welcome tourists to NYC!

Celiac

Overall Rating

Celiac friendly?

No

Review


There are much better options in Disney Springs for GF food. Although the chef came out and talked to me about the food there were still very little options for me. They do not have a GF menu or allergy list. The (bunless) burger and potato wedges I had to choose were decent but the quality and preparation were not worth the $22.00 it cost. I do not understand how the place received certified gluten free when they had no bread products I could have. I would say they are Celiac friendly only because I did not get sick. There were no indications that any precautions were taken.

Celiac

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Review


The waitress wasn’t that knowledgeable on what foods contained gluten and didn’t ask if I wanted to speak to a chef. Eventually I spoke with a chef and all I could really get was a salad, no bad reaction, but overall not the best experience

Celiac

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Review


I came with a school trip that had a set menu. All I could order was a salad with chicken,ok fine. Chicken was undercooked and tasteless. Everyone else at my table had the same issue. Other people’s Cesar salads had almost no dressing on it and chicken undercooked as well. All in all wouldn’t recommend at all! Everyone agreed that the food sucked

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Alerted my server upon sitting down that I have Celiac, and she was very accommodating! The manager came over before our food arrived to ensure my order would be completely gluten free. Got the bacon and cheddar omelette with a side of grilled tomatoes, and the manager brought it out himself to make sure there was no cross-contamination. Very good breakfast and pleasant experience!

Celiac

Overall Rating

Review


Chef came out and talked to us. I'm super sensitive and didn't get sick!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


They were the most amazing experience I have had since being diagnosed. Chef automatically comes to table with any allergy. I told him I was celiac and vegetarian. There was only one item that fit the bill. He said “do you mind if I make you something special. I said sure. Had the most amazing off the menu meal. Highly recommend!!

Celiac

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Review


Best option at Disneyland Paris. Food was good.

Celiac

Overall Rating

Review


Great burger, very accommodating and knowledgeable staff.

Overall Rating

Celiac friendly?

Yes

Review


Absolutely wonderful. We were able to order the Turkey Sandwich subbing for a gluten free bun and no cheese. The chef made a separate batch of steak fries for us, and the portion size was very large. I have a feeling many items can be customized and the kitchen staff was very knowledgeable.

Not celiac

Overall Rating

Celiac friendly?

Yes

Review


It is extremely hard for me to find places that are accommodating to both gluten and dairy free. First off, they let me and my boyfriend sit in the "honeymoon seats" which were absolutely amazing. The chef came out and made adjustments to help my needs. Was super friendly and didn't act like I was a bother. Food took a little long but what can you expect from such a busy place. Loved having such a great seat enjoying my dinner watching the big screen. Waitress was super nice. Great staff overall. Highly recommend !

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The food was good not a massive amount to chose from but enough and they now have GF buns and the chips where good too Although the waiter was not that good and hovered a lot

Celiac

Overall Rating

Celiac friendly?

No

Review


We used to love coming here before the remodel. Now not only are the prices higher (which most of us could overlook as long as it doesn't make us sick), but the menu has changed dramatically. They had the chef come out as always to go over options, but all he said was "we have gluten free buns." I asked about their yummy pizza they used to have and the said they no longer serve it. I asked what apps were gf and he said "nachos". I inquired if the potato wedges could be and he said "oh, yeah we could do that." "How about the cheese dip and cheese?" "Yes, that too." So....more than just nachos? We didn't feel like sandwiches so ordered the salmon. (Which to be fair, along with the potato wedge appetizer, was delicious.) BUT my son and I both got sick when we got back to the resort. AND we always take enzymes, so we must have gotten substantially glutened. Stinks, because we always loved this place. Sometimes change isn't good.

Celiac

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Review


Not many choices for gluten free. The server was helpful and went to check items with the chef. I had the teriyaki salmon minus the teriyaki as that contained gluten. It was very bland and boring. They weren't able to tell me if the smoothies contained gluten or not. Would not eat here again.

Celiac

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Review


Sat for a long time and we were never waited on. Very poor service!

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Review


More expensive than the single dollar sign suggests.

Not celiac

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Review


The chef came out to tell us the gf options for the meals we had selected. I got the steak, garlic mashed potatoes, veggies dish which was naturally gf. My husband got the bbq ribs and gf fries (have to specify gf fries). They have gf buns for the burgers.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


When I told the waiter I was GF and DF, he went and got the chef. I figured a burger and fries would be simple and he said he would make me my own steak fries and bake them! Everything was great - food, service, and more.

Overall Rating

Celiac friendly?

Yes

Review


server was nice. seems to have went through an upgrade since the last reviews. They had many gluten free options and even gf buns. unfortunately, the fries are not gf but we could sub out for baked potato, fruit, etc.

Celiac

Overall Rating

Review


Was ok! But no gluten free fryer so I had the driest jacket potato in life, burger was ok

Celiac

Overall Rating

Celiac friendly?

Yes

Review


A chef came out to answer any questions I had. He also made sure I knew he would check my dishes and sign off on them. Finally some food!

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Review


They do have GF items listed on the menu, but nothing for kids and no entrees for vegetarians. I ordered the southwest salad without the chicken. It was good, really big- just romaine lettuce, beans, corn, tortilla strips and a very small amount of avocado . But I wish they had GF buns because they have a veggie, mushroom burger that looked yummers. Lots of GF meat entree options though...

Celiac

Overall Rating

Review


Very good at accommodating celiacs....awesome gf brownie dessert.... would definitely return

Overall Rating

Review


No gf menu but the chef discusses your options and is very accommodating. No cross contamination and would visit again for sure. Highly recommend.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Very knowledgeable and friendly

Celiac

Overall Rating

Celiac friendly?

No

Review


Awful ! Waitress was rude, manager was rude. Very few GF options even though they said they could accommodate. I was only able to have a burger w no bun ( they were out ), salad w no dressing and a coke. Horrible. The waitress wasn't even sure what GF was. You would think in the middle of NYC, this would not have been an issue. Do not go here ! I would give no stars, but that is not an option.

Celiac

Overall Rating

Celiac friendly?

No

Review


Server not aware of what gluten free means. There is no gluten free menu, so we asked if he could give some suggestions from the menu for gluten free options. He said "Maybe the spaghetti without the meatballs? ". Seriously. He asked in tje kitchen about sides and apps, but he didnt sound confident about anything. We brought leftover pizza for my daughter, and ordered her white rice and a fruit smoothie. We went in knowing it wasn't going to be the best restaurant choice to accommodate her needs, but the kids insisted on it even though there is a Margaritaville across the street. At least there wasn't a wait for a table.

Celiac

Overall Rating

Review


They really worked hard on helping me find gf options. The chef came out to talk to me. I just wish they Had a dedicated list or menu. Also they didn't have gf kids menu items so we spent way more than we were hoping.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The staff were all very accommodating. The chef visits your table to discuss GF options.

Celiac

Overall Rating

Celiac friendly?

No

Review


No dedicated menu or friers. Chef came out to tell me what was available...basically a burger and fries...it was good, fries were a bit undercooked but fine. They seemed annoyed that I had special requests/allergy. Over all, don't waste your time unless you just want a burger

Overall Rating

Celiac friendly?

Yes

Review


The server was extremely knowledgeable and helpful with my gluten free needs. I had a burger and they even had GF buns. Although not the best, having the option was great.

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Gluten free cheeseburger and fries!