I had a great experience. I said I needed to be GF and the gentleman immediately took his gloves off and washed his hands and forearms. The other guy switched gloves as well. I thanked them both and said that I’m newly diagnosed. To which the first man replied, “My kids have allergies, I get it.” That made me happy and made me not feel like I was bothering them. I got a steak bowl and felt fine. I would go back!!
I told the young man behind the counter that I had Celiac. He immediately removed his gloves, washed his hands and put new gloves on. He told me everything I could eat, and then each item I chose, he opened a brand new container of and used a clean spoon. I could not have had a better experience!!!
Fourth experience (Jan 2019): I had a burrito bowl with double meat. I did not get sick. Prior to my other dining experiences here, they did not change gloves or spoons at my request. I was very unhappy about this, however I did not get sick and I'm pretty sensitive to cross-contamination. Third experience: Same as first, see below. Excellent awareness and desire by staff to accommodate gluten issue. My overall suggestion is to be very straightforward with your server and insist they respect your gluten issue. They do a good job, but you need to also be assertive (if needed). A safe and delicious place to eat! Second experience: Not nearly as gluten friendly. Lady at counter had no idea what Celiac, gluten, or wheat allergy were or the issues they cause. No change of gloves or utensils. I know what to eat to stay GF and safe at Qdoba. I doubt I'll get sick, but this experience was no where as good as my last at this location. My advice would be to be insistent about the need for GF. First experience: Fantastic experience. Told the girl at the counter that I had Celiac's and needed strict GF. She immediately changed gloves and got new serving spoons. The entire staff took this very seriously. The Qdoba website is also quite informative, but you need to spend some time looking around and clicking miscellaneous links to find it. Thanks SEA-TAC Qdoba.
I had visited this location many times before being diagnosed with Celiac Disease. After my diagnosis, I asked the person making the corn tortillas after I ordered corn soft tacos if their queso was gluten-free. He asked me if I had a gluten intolerance. When I told him I have Celiac Disease, he took off his gloves as well as the rest of the staff on the line, washed their hands and put on fresh gloves to make my order. All of them smiled while doing this and did not seem bothered at all. They were all trained to understand and it showed. He started the order over using a paper bowl never sitting it down on the counter. I cried because it was my first time in four months of visiting several restaurants after being diagnosed that any restaurant took precautions. I highly recommend Qdoba.
The staff at Qdoba are highly trained and knowledgeable about cross contamination. The manager took over and went out of his way to make sure it was done correctly. The only things that are not gluten free are the BBQ sauce, tortillas and cookies and brownies. I was very impressed with my steak bowl loaded with queso and guacamole! Highly recommend!
When asking the person working what was gluten free she replied oh just about everything except for the flour tortillas. I asked about the chips and she said they are corn. I asked if I could see a nutritional guide and it took about 5 minutes to find the only copy with stains all over it. The chips were marked as gluten. I also noticed a basket of chocolate chip cookies sitting with all the toppings. I let her know about the chips. She didn’t seem to care and we left.
I've never had a problem here even though I always have chips and queso and the chips may be fried in common oil. But do not ask for shredded cheese or lettuce, as they grab it with their hands and therefore it's always contaminated. Not sure if they will take it from a fresh container and new gloves if you ask them (like Chipotle will). They are not as knowledgeable or careful as Chipotle is, but Qdoba's queso is WAY better.
Located in terminal A. At the front of the line, there’s a list of all their ingredients with each allergy (wheat, gluten, soy, milk, eggs, and nuts). It has symbols for contains the ingredient, and may contain it (aka cross contamination). For wheat and gluten, you can pretty much have everything except the tortillas, chips, brownies, and BBQ sauce (see photo). Get a burrito bowl. All the meat is safe. Taste: 5/5. Choices: many. Knowledge of gf: 3/5. Service: 5/5 very friendly.
The corn tortillas for my tacos were awfully elastic so I asked for the allergen menu and sure enough, they are made with wheat. Also, the corn chips and everything else you'd hope would not be made with wheat, is. Only safe bet is a bowl, unless you are celiac, in which case you should definitely not eat here.
The staff did not know what options were gluten free, i went for the safe option which still made me sick. Not a clean kitchen be very careful if you go here, wouldn’t trust anything
My daughter has celiacs and this has become her favorite place in town. Excellent rice bowls and almost everything except their BBQ meats and flour tortillas are gluten free. The staff is quick to change gloves all the way down the line. She's very sensitive and hasn't gotten sick once.
Do not eat here! I have celiac and was hoping it would be a similar to experience to chipotle, but unfortunately here I am sick the next day. The girl at the counter washed her hands and switched gloves, but would not change spoons. Generally I’m okay without it, but apparently not this time! The supervisor on duty rolled her eyes at me when she tried to grab my bowl and I asked her not to because of the allergy - she had not changed gloves. On top of getting sick the bowl wasn’t even good! Everything was really dry and not very flavorful. Celiacs beware.
Extremely unprofessional. My wife, who posted below, is celiac and ask them change their gloves. They argued so we left. When we called to complain, the night supervisor said that didn’t happen and said we must have gone to Quiznos. Absolutely ridiculous. Will never be coming through this town again. My wife didn’t eat because this was the only place that we trusted. What a mistake. The qudoba in our hometown is fantastic, but we are disappointed in the service we got at this one.
Although you can't have chips or tacos (CC hazard), they make an awesome bowl. Most meats and toppings are GF. You can download an allergen menu from the Qdoba website.
When they take my order they wash hands, use clean gloves and fill my order to the end.
My daughter loves quesadillas and we were worried about the kids quesodilla since their press isn't dedicated. one of the workers quickly jumped in and took over, wrapping it in tinfoil to allow her the quesadilla she loves without worry. most of their items are gluten free, although not the chips. Their allergen list helps navigate and the tinfoil was used from start to finish to protect her food.
Not completely Celiac Friendly, but they do have a gluten free menu with several options. Chips are gluten free except for shared fryer, so if you’re just intolerant you can definitely have them. They also have corn tortillas that are not fried so they are listed as safe. Tons of gluten free toppings and fillings, including the queso.
Qdoba offers an online list of gluten free items and notes that there could be cross contamination. Usually I don't have an issue but this location was a mess. No one really knew what items were made as gluten free and there were items all mixed up in their bins (e.g., tortilla strips in the cheese bin). It did not inspire confidence in the staff or, in the end, the food. I was disappointed.
Naked burrito. Tacos. Nachos. Salad. All amazing. Never gotten sick and I'm pretty sensitive. Almost all their stuff is gluten free except a couple of the marinated meats but the grilled chicken is what I always get and it's gluten free.
Staff was extremely knowledgeable!! changed their gloves,cleaned the entire counter, and used fresh veggies containers. Food was delicious!
I was pleasantly surprised by the gf options and the quality of the food . But best of all, when I told the server that my grandson has celiac she immediately threw away her gloves, washed her hands thoroughly, put on new gloves before serving his food. Excellent awareness.
Tortilla chips share a fryer with flour tortilla bowls. Otherwise, I believe a majority of the food is safe, but due to cross contamination of the chips, it is not safe for celiacs.
Delicious food, but the staff was only marginal on gluten awareness. Unfortunately they fry the chips in gluten, but at least they told me
No photos have been added for this chain.