This restaurant was very involved with the ordering, preparing and delivering of the meal. My husband has never been so taken of than at this restaurant!!
Staff checked whether GF was a lifestyle choice, and then took extra care to ensure no cross contamination in my (delicious) meal.
Felt completely fine. Dropping 1 star bc I just preferred firegrill the night before. They have GF clearly marked on menu.
The most attentive staff to a Coeliac s needs and fantastic food including dessert choice highly recommended
I always feel so comfortable eating here. While it’s a treat to dine here, the added security and comfort they have provided me, has made it so much more worth the expense. A waitress named Heather is so informed on celiac, as she has family with the disease. She was so careful with everything for me, making me feel like she was my mother. She was wonderful! The chef delivers your food personally to you, in my experience, so as to assure you of its preparation process and safety. Highly recommend!!
Parfait pour un coeliac. Super personnel très au courant des possibles contaminations, menu régulier indiquant les options possible! Wow pour nous!
Wonderful steak house! GF annotations on the menu. Our Celiac family members enjoyed the ribs, BBQ chicken, twice baked potatoes and kids' smoothies.. the service was great. Highly recommend!!
They have GF options listed on their menu and our server was very knowledgeable me about celiac and cross contamination. I got a salad, the cauliflower steak (which was amazing!) and the mini creme brûlée. I had no reactions or sickness at all.
Always very good about my allergy’s and always have a great meal!
The Keg as a standard is good for ordering gluten free food. They do take cross contamination seriously and the waiter/waitress always lets the manager know there is an 'allergy'. I had a good experience with the food however, compared to other visits, I was a bit disappointed that the manager didn't come over and speak to me. Typically after ordering, the manager comes and reassures that what you've ordered is safe. This time, he brought my dinner out and put my mind at ease but like I said, I think he missed a step that other Keg's do. He clearly knew the gluten free options better than our waitress so that would have helped while ordering. That being said, he did say they have an in house creme brûlée that is safe for dessert when he came by. There was no checkin during our meal though, which I feel is a Keg standard. All in all, I consider the Keg safe.
No gluten free bread but waitress’ very knowledgeable and helpful
This was the most comfortable I've felt eating in a restaurant since my diagnosis. As others have mentioned, someone comes out to explain CC procedures, and the staff is generally very knowledgeable. The server explained why the prime rib was GF at 10oz but not at 14oz (crispy onions were included but not listed on the 14) and made the modification so I could have the larger cut. But most importantly, the food was delicious and I had zero symptoms after.
Pricey but staff are knowledgeable and careful. Gf options are prepared in a separate prep area, and clearly labeled on the menu.
Extremely knowledgeable and conscientious staff. Manager even came to the table to ensure chef would be cautious about cross contamination for both my meal and my husbands so I could try his meal as well! Menu is labeled GF and they had GF creme brûlée!
Tried the Stittsville Keg tonight for the first time. Staff was knowledgeable and the website has a full detail of the menu allergens that I had reviewed before going. Had the top sirloin, potato and mixed greens. Service was lovely!!
The Keg south common is one of my go to restaurants. Managers come out after you order to go over your order and to acknowledge it has been ran through as an allergy. The managers also run your food out to ensure there is no cross contamination from plate to table. A+!
I was so hungry after touring Notre Dame, and went here based on reviews on this site. It did not disappoint. When I mentioned Celiac, they had the manager come to our table & ask some thoughtful questions, such as whether I would be sharing my husbands salad, or eating off his dinner plate. They made sure the entire meal was prepared safely. We shared the wedge salad with blue cheese, and I had a delicious dinner of pistachio crusted salmon, garlic mashed potato, and brussel sprouts with bacon. My husband enjoyed his prime rib & twice baked potato. We were too full for the creme brulee, but I was so happy to have a cozy meal out of the rain, and no reaction!
The waitress was very accommodating helping me make substitutions for a gluten free meal. She sent the manager to confirm the food was safe and when the food took a little bit longer she reassured me that it was because they're careful to wash everything first. I had the fries (which they baked instead of deep frying to avoid CC). The manager brought the food out to reassure me that precautions were taken to ensure safety. I felt very safe eating here.
Very happy with the service here. Upon our arrival I informed the server I had celiac, to which the manager came out and assured me the kitchen staff were prepared to take all necessary precautions in the kitchen and prepare my food in a dedicated, clean area. Delicious meal, great experience!!
The staff here were great and the wait staff had the manager come over to our table to reassure us that the kitchen knew to take precautions for celiac. We were very pleased
Wow!! Incredible service. Managers were very informed about cross contamination. Have been at this location twice, and both times my experience has been incredible! Food was amazing ! *** update, my last experience wasn’t as good as my last 2, the manager did not take the order.. will probably not go to this location again
This location was great! Tons of amazing gluten free choices on the menu. Our waiter was extremely knowledgeable and accommodating. The food was awesome too! Will definitely return!
Absolutely fantastic! Best steak I ever had hands down! Staff was incredibly knowledgable, and gluten free options were clearly marked on the menu. The kitchen manager even came out to ensure that there would be no cross contamination issues. They go above and beyond! Wonderful and well worth the prices!
Staff was knowledgeable, the manager came out to confirm my order and that accommodations were being made in the kitchen
Not recommended for kids. French fries are shared fryer. Only thing son could eat was a steak- no other side options except broccoli. Pay 15 for kid steak and nothing else. Waiter said don't see the big deal it is just a stomach ache. Adult menu is better and has more options.
Always a great meal when you come here, however, Kristen in the lounge really earned her 5 stars tonight! I recently discovered a gluten (wheat) allergy! When I asked her if they had a gluten free menu she was very happy to show me all my options! And yes there were quite a few (although I had to pass on my fave appie and the bread). She then informed the kitchen of my allergy and they took all the necessary precautions to make sure my food wasn’t at risk! Thank you Kristen for your excellent service tonight!
service is always good and I appreciate that the manager always comes out to discuss my order with me and ensures it is made safely.
as a celiac i never go to restaurants but this one was perfect our waiter knew about the cross contamination and was very helpful and friendly!i asked for fries and he told me they dont have dedicaded fryer but they could bake them for me instead! their manager brought my plate directly to me!
Great separate menu. Terrific staff that involved management and ensured your meal was gluten free.
amazing staff and service. a manager always comes out to discuss the food concern. in my case, celiac. they always are helpful and reassuring. HIGHLY recommend!!!
The staff was very knowledgeable and the manager came to check with me, unprompted, before my meal came out. Was delicious!
We eat here everytime we come to Edmonton for medical appointments. It is the only place that doesn't make my daughter sick. They are great at GF.
Our server was extremely knowledgeable and went out of her way to ensure that my meal was gluten free. All gluten free selections are clearly marked on the menu. I had a superb meal.
Même le chef est venu vérifier ma commande avant de me préparer mon repas ! C'était trop bon
My boyfriend has celiac so we are always sure to alert the server and they ensure that different cutting boards and utensils are used. We've eaten here and other Keg's many times with no reaction whatsoever!
Not specific gluten free but we're very quick to accommodate my allergy. Recommended specific items to have and our waitress Heather knew which items would not be okay for me. She went directly to her manager to confirm.
Very Celiac aware. Meals brought separately to table as well.
Good menu with GF options. Manager came out to go over order details. 3 in our group needing gf. They were able to make substitutions and needed too. Great meal!
When I told them I was Celiac they were very accommodating and even the manager came out to tell me he double checked everything I ordered and that it was gluten free. Would recommend.
If you tell them that you have celiac they will send a manager to your table. They will make your fries in an oven instead of a frier. They are very knowledgeable and careful. The steak was very good and their salmon is also good.
There was a wide range of options for celiacs. The waiter checked with the kitchen to make sure everything I ordered was safe. The manager even came over after the waiter told him about my celiac to assure me that he had also checked with the kitchen about my order and to reinforce to them to be extra careful to avoid cross contamination. No matter which location we visited, we received the same excellent, attentive service.
Bad experience in the Keg Laval for mothers day, nasty food, mean employees with bad service, 1h to get the food, they made us wait 50 min infront and when you go in theres nobody inside that restaurant , 165$+tip bill that was really not worth that much and im still hungry....
Very accommodating for all my allergies!