This is the only Five Guys I have ever gone to. And I have gone with my son (who is also celiac) and my daughter (who is not) several times. Not only are they always careful about separating and putting on new gloves regarding our orders, they are super friendly. I don't know what they use for their training or hiring practices, but more places should adopt them. Never had a cc issue, always top notch customer service, and delicious food to boot. Worth the price. Really love these guys.
Amazing food! Great service and I felt very comfortable with my server understanding my diet restrictions . I had a burger, served up on Sonny Marie's , Cincinnati's local cottage bakery! I highly recommend you stopping in for a GF burger if you have not done so yet!
I have been shopping at Jungle Jim's in Fairfield for years! Now that the store in Eastgate has opened up, it is very convenient for me to shop this store! My favorite GF brand is Sonny Marie's! Tastes so good you truly will not know he difference! Huge selection outside of this. For those on a gluten free lifestyle, Jungle Jim's will offer you the best variety!
I went for lunch today. I asked if they had a gluten free menu. Server gave me a very direct, "Nope." I then said, there is a GF menu on your website. Server then told me she doesn't run the website. She then told me they got rid of the GF menu six months ago. I should have left after that conversation, but I took my chances with a salad. My kids love this place, but this will be the last time I go here. Safe to say they aren't committed to providing a GF menu or willing to discuss options for you.
Absolutely horrible. The staff had no idea what gluten was. They couldn't tell me what what gluten free other than two of their sauces. I didn't feel safe eating there so we left. I don't recommend this branch at all if you have a serious allergy.
CELIACS BEWARE : DO NOT EAT THE CHICKEN GRILLED SANDWICH IF IT COMES ON A BUN.
My order clearly stated gluten-free. And it came out exactly like the gluten filled chicken sandwich.
If a newly diagnosed celiac didn't know any different when ordering they would get Sick.
This particular store employs or has employed persons with celiac disease or some degree of gluten sensitivity. They are exceptionally sensitive to the individual's needs. For me, they have always carefully washed hands, changed gloves & followed me through the food line. Fresh, uncontainable pans of certain items are always used for me. Highly recommended! I'm extremely sensitive & never has any problems after eating here.