I walked in and mentioned gluten and the host immediately showed me the menu and the things I was able to eat (based on sensitivity). I just found out that I am allergic, so to see someone so helpful gave me a lot of hope
15750 Panama City Beach Pkwy, Panama City Beach, FL 32413
This location went above and beyond in trying to assure that my child's food was gluten free and suffered no cross contamination. In fact, they went to measureses beyond any restaurant I have encountered in the 2 yrs of GF dining. Counters cleaned, gloves changed, ingredients reviewed, prep utensils changed, fresh closed non cross contaminated ingredients retrieved from the fridge. Tasty safe pizza! Thank you, what a great staff!
I threw up a ton a few hours after eating here, must have given me the wrong pasta even after I asked the cashiers about all of their gluten free options and clarified that my order was gluten free. It was good, but made me really sick. I'm disappointed.
I keep meaning to write a review for this place because they take such good care of me.
I work in the area and I am often traveling from my other job to my other job near here. Because of that, as I'm sure y'all know, it's tough to just stop and grab something to get me through the workday.
This. Place. DELIVERS!!
The food is so delicious and I get to have soft corn tortillas for my tacos. It's healthy and tastes great! Everyone is always so friendly to me, even with all my pain-in-the-butt food allergies that might be tough to deal with.
Can't really count how many times I've ordered from here, but I've never gotten sick. Anthony, one of the managers, had told me in the past just to ask for him when I call so he can make triple sure that my food is safe and taken care of, and because I think he's got all my allergies memorized now :)
Thank you Bad Dog, for being so kind to me and always taking care of me! Ya'll are just awesome!
When Blaze first opened, I was incredibly impressed with how seriously they took my allergen. That seems to have changed over time. I went in today, and first the person who was going to cut and plate my pizza took it off the baking shield (used to prevent cross contamination in the oven) and placed it on the same surface used to cut all the other pizzas. Luckily, my husband noticed him do this, and we had a manager remake it. Unfortunately, as the remade pizza came out of the oven, the pizza plater used his contaminated gloves to spread out the paper my pizza would sit on before changing his gloves to touch the actual pizza. When my husband and I confronted the guy about it, he started arguing with us and told us, "there's a sign up front that says there are risks." While I agree that there are unavoidable risks (such as with gloves touching toppings), placing the pizza on the wrong surface or not changing the gloves before touching the surface the pizza will rest on are completely avoidable risks. I ended up asking for a refund, because I wasn't about to wait for yet a third pizza with no assurance of the pizza being handled right.
I am no longer willing to rate this place as celiac friendly. It used to be, and used to be fast, cheap, and delicious. Maybe it will be once again if they can properly train staff who give a damn. Certainly the owner cares, and at least one manager, but everyone else is a toss up.