Our celiac son's gluten free meal tested positive for guten with our Elisa gluten test kit. The rest of our meals were very good. Manager of course refunded his meal and did feel very bad. I think too many hands moving around in kitchen area. His garlic mash potatoes had bit of my other son's sweet mash potato on the edge-obvious cross contamination. Since test takes about 10-15 minutes, celiac son unable to eat and left hungry and very sad. Learned our lesson, rest of our trip we tested his meal first before ordering any other meals.
NOT SAFE for celiacs. NO separate colander for gluten free pasta. Even manager admitted to us "flour all over the air" due to pizza making in the kitchen. Waiter was clueless, made us wait almost 20 minutes till manager arrived. We had to walk out.
Loved our service. We walked out of Biaggi's accross the street since manager admitted NOT SAFE for celiacs. Here complete opposite. Both waitress and manager(Vanessa and Tiffany) went out of their way to make sure all safe for our celiac son. He walked out of Biaggis with tears, super smile over here. We tested fries, burger and gluten-free bun with Elisa gluten test kit--All test negative for gluten.
Went twice during week very early. First time waitress extremely helpful for our celiac son even made sure kitchen wore gloves making his salad. Both meals he had steak, salad and uncut bake potato. Second visit different waitress ok but messed up my order a bit. Overall, food very good.
Yes, it's prepared in same kitchen as gluten pizzas. However this should not be a shock as most restaurants do not have 100% dedicated restaurant facilities. I am pretty sensitive to cross contamination and trace amounts of gluten and did not have a problem at all. The crust was the among the best I've had, and was chewy, thick, and even had air pockets. How many GF crusts do that? Plus, they have several vegan topping combos. See my blog for more: http://www.eatingoutwithout.com/2015/03/verde-pizza-review.html
Have picked up the food on site and have had it shipped across the country. I have always ordered the sample packs. Food is vacuum packed and frozen. It arrived in California completely frozen with plenty of dry ice to spare. The meals are very rich and filling. My gluten free self enjoys having yet another option for frozen dinners. On a side note my gluten loving husband did say he became ill after eating the wonton soup (over a couple days) but I had not problems with it. The chocolate chips cookies are quite tasty.