I got take out from here and the food was very disappointing for the price. The bread was soggy, the portions were small (especially our order of bread and spread- see pictures), and the food was not as we expected it given the price. Our $20 veggie burger was mediocre. Vegans and people with allergies beware there is honey in some of the desserts so make sure you ask before you order. I wouldn't recommend this restaurant. There are much better gluten free sandwich and veggie burger options in the city.
I eat here all the time and don't think I've ever had a problem. The staff are friendly and well informed. They take proper precautions when it comes to cross contamination and have great food for both breakfast and lunch/dinner. Highly recommended.