Gave specific instructions (wash hands, clean area, etc) and still got sick. Staff seemed knowledgeable but seems to deal with people who are mostly gluten sensitive (not celiac). Very busy and large kitchen and staff, so there's a lot of opportunity for things to go wrong (cross-contamination). Don't take the risk if you have Celiac.
Fantastic selection of gluten free foods - pastas, cookies, deli, etc. Full service grocery store. Shelf gluten free labels are not always present, they have many more GF options than are marked with orange gluten free stickers.
79-7460 Hawaii Belt Road #105, Kealakekua, HI 96750
Amazing burgers — in fact, one of the best I've ever had. Very knowledgeable staff. They keep all gluten items off the grill, so the meat is safe from cross-contamination. Sadly, the fryer is shared, so no-go on the fries. That was the only downside. I'd go again in a heartbeat.
Be very careful here. Had the chicken wrap and watched the preparation where gloves were not changed, knife was wiped with a paper towel. I informed the chef of his errors and he gladly made me a new wrap, but shouldn't have had to ask. Retrain your staff please!
Forget it. Went for brunch and only options were salads. The omelette they said was gf turned out to contain sausage with wheat and only after I questioned the waitress numerous times. This is why I ask in the first place. Asked if I could instead have a plain omelette with tomato and feta...answer was no. Ridiculous. Don't go.
Once I tried the portobello pizza, it was disgusting. The mushrooms were extremely wet, it was not prepared well. Next time tried the GFree crust instead, just ok, not great. Mellow mushroom or CPK is better GFree crust.
I eat lunch at this location monthly. I have learned to only go early or late. They can't handle the lunch rush and too much CC occurs during this time. They even accidentally gave me a soup with barley one time, luckily I inspected it carefully before eating. Food is good though and when I really want a sandwich or soup I come here.
Looked on line for somewhere to eat gluten free for lunch. Website said that any pasta menu item could be made with gluten free pasta. Okay-excited at this point. I am a true celiac so I cannot have gluten at all. Went in and asked about gluten free. NOT!! They do not have a gluten free menu and they do not have gluten free pasta. The bartender came over and told me what was gluten free. Their potatoes even have gluten. Since I am also allergic to seafood there was really nothing for me to eat but a salad. Don't get me wrong I like salad but I was looking forward to pasta since this is what they advertise. They need to update their website. I won't go back nor will I recommend them to anyone. Just being honest and upfront would have made a lot of difference. If they truly stopped serving gluten free they have had time to update the website.
Twice visited wo any unpleasant issues. Excellent management & servers who seem genuinely concerned & very accommodating. Gr8 selection of main course & sides. Gf chicken fingers with honey mustard & coleslaw was ext good. Good fresh gf HB buns. Only downside was my med-well ch burger was pretty dry & tasteless. Everything else was perfect. Will be back!
Their open bowls are terrific. They don't use tortillas on this so no room for cross contamination with them. If you're super sensitive, perhaps skip the chips that come with it- but I am uber sensitive and had no issue. We ate here two times in two days and were psyched. Jalapeño and chipotle salsas rocked and habanero didn't disappoint with a kick. Definitely recommend. Counter guy knew about gluten on our visit so maybe it was a miss on previous reviewer's visit.