This place was a dream come true! I hate eating out because it's so difficult for me to find food I can eat. When I found this place I was so delighted! We ate there twice. My husband who has no allergies even loved the food. I highly recommend the blue corn pancakes. They are a wonderful decadent breakfast treat. They also even have fresh baked goods that are different every day. I wish I lived in Jackson so I could eat here every day.
The yam soup, SMAK soda, and blueberry muffins were delicious and the pricing reasonable. It's great that food is labeled by whether it is safe for celiacs, vegetarian, etc. As a celiac, I really appreciate the "celiac warning". I recommend!
Good pizza but horrible service. The place was supposed to open at 11:30am, according to the official website. We were waiting in the cold until 11:45am when someone finally opened the door to let us in. When asked whether 11:30am was the official opening time, the person opening the door just responded with "Yes". Overall, there was little verbal exchange with any of the staff, although the place wasn't busy, and we were the only ones there. No "hello", not confirmation that my pizza was indeed gluten-free, nothing. On top of that, while there was seating at the place, there was neither cutlery nor napkins. We were just handed our pizzas and sent off to eat them somewhere else. We did not expect this and would have not have paid for drinks, had we known this.
I felt at home and really felt like I could trust the people serving the food. I would defiantly go back again. They even had bread for me to eat that was gluten free! I don't normally get things like that at restaurants.
They don't even offer a gluten free menu in our area, so I'm not sure why McAlister's made the list of recommended places. I went into two McAlister's locations near Bartlett and Wolfchase, and neither one had a gluten free menu. Unfortuantely, online this was never specified, so hopefully they will update their website. The only one in the entire city with a gluten free option is near Poplar Plaza, from what I understand. I was very disappointed that the website was so misleading about locations that offer a gluten free menu. I hope they decide to expand their options to more locations soon.