I am leaving this review strictly for food quality purposes. I am not sick as the food did not contain gluten. However with two $$ I expected decent prices. I had the seafood platter ($33). It was overpriced, overcooked and very fishy tasting. Service left much to be desired as well. Though our waitress was efficient she was not very friendly.
The manager went out of his way to explain what was safe for us to eat. My son and I both had cheeseburgers with toasted Udi's buns that were out of this world! Strawberry milkshake was awesome. They currently do not have a separate fryer for the french fries, but we didn't miss them since the burgers are big... And perfectly cooked. We will be back!
I am celiac and my first two pizzas after they announced the gluten free crust were really good and I was incredibly excited about the whole thing and loved that it was udis. The third pizza I had unfortunately was so badly burnt that it was inedible and I had to have them return it and make me another and when they made said pizzas, I do not think they followed the protocols they are said to have established, I let that slide, even though I was celiac and they had made me sick, because I figured they were still figuring things out and we ended up going back. The fourth pizza I got was also badly burnt and I was just too hungry to care at that time and ate what little I could of said burnt pizza, this pizza however I found out was badly contaminated and had so much gluten that I had blisters in my throat, a rash and was violently ill for hours after eating it and was still moderately sick for more than a week after! They claim to train staff in cross contamination, but there is no way they could possibly do so, due to the fact that every time we went there, there was somebody new employed and the last person had quit, within only a mere week of each other and nobody that we talk to has any idea whatsoever about gluten free, celiac, or the gluten free crust available, save for the manager knowing they have one! In conclusion I will never go back to this Pizza Hut again!
Celiacs beware! The gf orange chicken is made in the same deep fryer and the same oil as gluten menu items. I told the waiter that is not ok for celiacs due to cross contamination. He shrugged and said they have a customer with celiac who eats it all the time.
I stick to the salad bar minus the trail mix and seeds/nuts because they are so close to the muffins and I've seen croutons in the seeds and nuts containers before. My son gets the gf chicken nuggets but be aware if you get a sandwich on gf bread they toast it in the same toaster as the regular bread! Don't toast your gf sandwich if you're celiac or gluten sensitive! I love all the options they have though, the soups are always delicious!