My husband and I stumbled across this facility while driving from Indianapolis to Chicago on their opening weekend. I'm blown away! I actually asked to speak to their manager to thank him for how his staff handled my gluten allergy. They immediately wash their hands and arms, change their gloves, and get all new spoons for the meat, beans, and veggies. Any item past that is pulled from the back so there is absolutely no risk of cross contamination in any of their food (lettuce and cheese...yay!). The staff work wonderfully with you and never for a moment make you feel like you are being a pain...even though everything stops for you. I wish that every Chipotle responded this way to allergies! Congrats on being a must-stop every time we drive through!
When I told my server recently that I was allergic to gluten, not only did he change his gloves and wash his hands, but he got a clean bowl for me from under the counter so there was not the slightest chance of cross-contamination. Then he walked my order down the line and bagged it himself. I am DEFINITELY going back to this restaurant!
The only thing you can eat here that is completely gluten free is a rice bowl. They toast the corn tortillas in the same machines they do the wheat so even if they say it's gluten free they don't completely understand. But the serves are friendly and all willing to change their gloves and wash their hands when asked.
Always great. Ask server to change their gloves and to walk your order down to the register with no one else touching your order. everything is gluten free except for flour tortilla and tortillas warmer. I like the rice bowl with everything on it - I love the chicken. Beware, the chips are addictive- they are so good
One of the limited places we can eat due to my husband having to always eat gluten free. He has never had a problem with cross contamination here and the food is great. I also love the food which is a plus!
Everything is GF except their flour tortillas. Ask them to wipe down the tortilla warmer for the corn tortillas, or get a bowl. They'll also change gloves. Very good!
Always accomodating. Let them know you need them to change their gloves, then get the burrito bowl with any toppings. NOTE: if getting lettuce or cheese, have them grab it from a new container in the back (they grab with their hand & could csuse cross contamination on the line). 5-stars would be if they had GF tortillas & chips ENJOY!
It is Terminal F of the Philly airport.
Conscientious staff changed gloves and utensils without me asking. Everything on the line is gluten free except the tortillas. They got fresh bin of lettuce since that is touched by gloved hands that also handle tortillas. Plus, antibiotic-free meat.
I've always eaten here, even before I was GF. My first GF experience here was amazing. I felt like they truly cared. They immediately changed all of the utensils in each of the different bins, changed their gloves, all without me having to ask or making me feel bad about having a gluten allergy. I would definitely recommend going here, simply based off of their attitudes.
Delicious food and I've never had a problem here. The staff is happy to change their gloves and don't complain. I love going to a restaurant where I can eat almost everything on the menu.
We love the Mankato Chipotle! We go every time we're in town because it's fantastic food, good prices, healthy stuff and they are great about understanding GF stuff. I always say that we're GF before we order and they automatically change their gloves and are cautious about everything they touch. Everything on the menu is GF other than the flour tortillas but don't order corn tortillas because they will sometimes warm them in the press that is used for thousands of flour tortillas and obviously not at all safe. We just order burrito bowls and are happy. The staff is also very friendly. We are always happy there.
Food was good, but no gluten free wraps and all the food seems to be cooked in the same area, so contamination could be a issue if you are truly gluten free. 8 bites in and my stomach started hurting. I wouldn't waste my time going there again
I went to the one on Veterans. When I asked for corn tortillas and stated that I had gluten allergies the lady handling the tortillas did nothing different. She threw them in the same steamer as any other shell would have gone into. I am not super sensitive so I am not overly concerned, but it would have been nice if she would have acknowledged me. The tacos were really good, but now I am waiting for the after effects if she used the wrong tortillas or they were contaminated enough to impact me.
I have never gotten sick from chipotle. It is always my go to. You can ask the individuals at the front to change their gloves for you since they usually touch flour tortillas. Burrito bowls are the best way to go. Everything except the tortillas is gluten free.
Just had the best experience at this location. I told them I had a gluten allergy and they changed gloves and all utensils out of everything! They did it seamlessly so I didn't feel awkward! Great job!!!