Stopped at Chipotle for a salad and some chips. Informed staffing up front that I was a celiac. Employee was great as he washed his hands, changed his gloves and pulled my lettuce from the fresh stuff in back to avoid cross contamination so I thought everything was going to be safe. About 4 hours later, I realized I got glutened. Although the employee took every precaution in preparing my food, the preparation of the food was not carefully done and cross contamination was present. I loved Chipotle but I will not eat here again. Bummer.
— Not at all
— Not Much
— Average
I was super surprised on how they took it seriously. I said to the girl working I have Celiacs and she immediately changed gloves washed her hands and didn’t let anyone else touch my order, I also ordered food for my non celiac husband and they bagged mine separately. 10/10 would go back
Yes
I just said the word gluten allergy and the guy working immediately moved a coworker over to continue taking orders while he took off his gloves, scrubbed his hands and put new gloves on to make our child's build your own. We do bring our own cheese to cut down on possible cross contamination but it was so awesome to not be questioned or made to feel like we were slowing things down, especially for how busy they were. We always feel great going to chipotle!!
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
They have options . I am allergic to citric acid also and got really sick .
Have Celiac's Disease and this is one of the few places where I have zero symptoms!
Yes
My daughter has celiac disease and cannot tolerate gluten. We eat here all the time and never a problem, as long as I'm careful and be sure to clarify to the server to use corn tortillas (and watch them - one other Chipotle still used a flour tortilla after I specifically said corn for gluten-free). She gets the kids cheese quesadilla kids meal with white rice and black beans. Loves the chips and mild salsa. She's also had a burrito bowl with chicken and carnitas. No problems.
Yes
Yes
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent