Who would've guessed. The best gluten free hamburger bun we've found.
I have eaten here about once a month for the past year or so and have never gotten sick. I have also eaten at the Red Robin in Owasso, OK and the experience was just as great. Pros: Ask for fries from the dedicated fryer. I have not asked what type of vegetable oil they use. Gluten-free bun. Wait-staff and management have taken great care and we have never had a server who appeared uncomfortable with the subject of dietary needs. Ask for the gluten-free menu. I find the burgers moist and flavorful. The fries are hot and delicious. Cons: Twice in 14 burgers my bun has been very hard. See you next month Red Robin!
I have celiac disease and ate here with no problems. My server made sure to engage her manager to make sure my order was GF and safe. Tasty GF buns, and fries.
GF is A+. Service is rotten. We've eaten there at least 4 times (2 chicken bruschetta, one bacon cheese burger, one egg burger). Loved the food; wish the servers were trained better. Drinks didn't get refilled. Kids' orders were supposed to go in first and didn't. Extra napkins never came. Even to see the allergy binder required me to wait for other diners to finish with it first. The hosts/ hostesses are the worst. They don't greet you & because of the way the front door is situated, they can't tell who arrived first.
I have celiac and have eaten here many times. They have a gf menu - must ask for it. Many of the staff are gf smart.
I have eaten here and ordered to go multiple times, always with a positive experience. Their allergen menu is great and very specific with which items are safe and which items can be altered to be safe. They also have a dedicated fryer for fries, a gluten free bun and their seasoning is gluten free. Staff is very helpful.
Everything was great! I ordered the GF bun (as good as any other) and the waitress instinctively asked if I wanted the GF fries. After she brought the food out she asked if I was going to want more fries bc sometimes it takes them a few minutes to get the GF fries going. Overall, it was a great experience and the burger was as good as I remembered!
Burgers were okay, dry and over salted. Buns were dry. Fries were good but we couldn't get our waiter, or anyone else to refill our "bottomless" fries. Had to ask 3 times to get drinks refilled. 3 burgers with fries, 1 soda and the worst ice tea ever over $50 not including tip. Wish their effort for providing allergy free products was worth it
I am extremely gluten intolerance and worry every time I go anywhere. The employee's where amazing. Manager delivered my meal to the table to make sure everything I had was safe and free of gluten. They where very informative of what had cross contamination so needless to say, no fries and no guacamole. :( but very great food.
This is probably my husbands favorite place to eat (he is a very strict celiac and gets very sick with very minor cross contamination). Never have had a problem with any cross contamination food at this place. The staff is wonderful, the hamburgers are delicious and you have a variety of options from the gluten free menu to choose from. He loves just having a hamburger and fries with everyone else and not worrying about getting sick. The kids also love this place and I do to. Variety of options for everyone -- especially those having to eat gluten free.
I have celiac and I took my family there for our daughters birthday 2-21-14 I had a gluten free menu and asked for a hamburger and she told me they have gluten free rolls. I made sure that I told the waitress that I needed gluten free. When my order came . I was happy to enjoy a good meal . But within the hour I was so sick with stomach pains. My daughters party was over. This is when I was told that my food was on a tray with everyone else . So please make sure you are there to check on your food.
Great service, with delicious gluten free burgers! loved the special attention from the friendly staff, and very impressed with education of celiac disease and the careful & separate preparation of my food from the other's. I appreciate feeling respected instead of like a "bother". Finally, a nice place to go out and enjoy good, safe food with my family!
First major chain restaurant I know of that offers a gluten free bun! Plus they have endless steamed broccoli as a side!...ENDLESS.
Very friendly and accommodating staff. When I asked the hostess about gluten free buns and a dedicated fryer for the fries, she told me she was Celiac and recommended her favoeite meal. Upon ordering, my server asked if it was a preference or for health reasons. When I told her it was for health reasons, she said my meal would be prepared separately and brought out separately so there wouldn't be any cross contamination. The manager brought my food out and reassured me that it was prepared separately. I will definitely be back on my next trip to Northern KY.
My kids and I all have celiac - my boys love the burgers (and the buns)! Now I prefer just the burger with no bun. We have been here 3 times and the service has been great :-) but make sure you have a server who understands the disease :-) the boys get the fruit cup for the side and I get a salad
Very friendly and celiac helpful from host to wait staff. GF menu very easy to read , with items to eliminate from entrees listed ( ex. "no onion straws") also has GF buns. Wait rest had not personally tried them, but said many workers always ate them even tho not on GF diets. Good burger and fruit salad as side.