Shortly after I was diagnosed with celiac disease, I went to Red Robin. I ordered a veggie burger on a gluten-free bun.
I had no idea how to order or tell the waiter about my celiac disease.
The waiter asked me, "Are you allergic to it? Or is there some other reason?"
I replied, "Because I have celiac disease."
The waiter said, "Oh, I understand!"
After a while, the manager brought me a burger with a colored flag on it and said, "This was cooked separately. The cooks are cooking with masks and gloves. These fries are also gluten-free. Don't worry about anything, enjoy your meal 😃
I was nervous that day because it was the first time I went out for dinner since I was diagnosed.
I was so touched by the wonderful response of the server and the manager. I cried while eating the veggie burger.
Red Robin, especially the Myrtle Beach location, is my favorite restaurant forever.
— Very
— Most/All
— Excellent
I had my first Red Robin experience this week, and I was not disappointed. I asked the hostess if they had a gluten-free menu as we were being seated, and she pulled up the GF menu at the tablet on the table and explained everything to me. She also told me I could ask her or the manager if I had any questions. All the food was great and I didn’t get sick. I call that a win!
— Very
— Separate gluten-free menu
— Most/All
— Good
Had a great experience at this Red Robin ,staff was very helpful ,I had the gluten free burger ,fries and Even a sundae,everything was amazing
— Very
— Separate gluten-free menu
— Some
— Excellent
Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.
Good chain experience but disappointed that fries have been removed from side options. GF bun is Udi’s. One server brought out the GF food wearing gloves, and another brought out the other food.
— Somewhat
— Separate gluten-free menu
— Some
— Good
Staff was familiar with GF menu. Manager brought out the GF meal. My daughter had a plain chicken sandwich on GF bun with fries. The next morning her stomach was hurting and she was ill. I suspect cross contamination.
No
Waitress was very knowledgeable about gluten. She was also knowledgeable about how things were prepared to prevent cross contamination. Management brought out my meal separately from everyone else's. I would definitely recommend this place to others.
They have changed a ton of menu items. Alot of their toppings for the burgers have moved to mass production and now are made with preservatives to improve shelf life. I ordered a black and bleu burger and was informed that the sauteed onions and cheese sauce were no longer gluten free... WHAT!?!
Yes
The staff was very knowledgeable and accommodating! My daughter loved her burger on a gf bun and wants to go back tomorrow!
Very tasty gluten free buns! The manager was super helpful in giving me options and making sure I got exactly what I needed.
Had a great experience here the staff really cared and took gluten allergies and Celiac very serious. Our server was wonderful she made sure everything was perfect. She repeated the order of back several times and even had the kitchen manager come over and talk to us. The kitchen manager herself prepaired the food. She's very familiar with allergies and took everything very seriously and made it safe. They have a whole allergy kit that use when they prepare food. Best Red Robin experience I have ever had! ask for your server to be Lisa when you go in She is highly trained and allergies and has been doing this for 15 years
Had GF burger and bun with fries in dedicated fryer. Tasted great!!!
Yes
Great GF bun! One of the best I've had in 3 1/2 years!!
Yes
Always a great option! Great Burgers, awesome buns, and fries all in the same place. No stomach ache afterwards. That's always a plus!
Yes
My bun was over microwaved and I barely could pull it apart with my hands. I was promised fries were gf. I was sick my the time we reached the hotel.
No
we waited over an hour and I was sick almost instantly my husbands burger came out cold
I eat here at least twice a week , love the gluten free bun and fries Ina dedicated fryer , can't get any better than that !!!!
This was our first visit to Red Robin and we will definitely be back. Shakira seated us promptly and fused me through the GF options on the menu. I had the turkey burger on a roll with cole slaw from the GF menu. The service, food and ambience were enjoyable and we are looking forward to going back soon.
Yes
I got the Royal Red Robin burger with gluten free bun. Loved the burger and didn't have any reaction. Can't get any better than that for a celiac.
Yes
Server was very knowledgeable and helpful. Gluten free bun was very good.
Yes
Yes
Yes
always a favorite for me! This location even did sweet potato fries in the dedicated fryer which I've never had before. I also bought a couple of buns from them to take with me to other restaurants that don't have a gf bun.
Yes
Nice to have a burger on a good GF bun and fries as well. They do have a designated fryer for their fries. Staff was fairly knowledgeable, and when my waitress didn't know the answer to my question, she asked someone who did. Did have to look up the menu on my phone instead of them having a written GF menu.
First time I've ever had a gf hamburger bun. Very tasty. It was awesome to eat a burger in my hands and not with a fork!
Yes
So nice to have a regular burger & fries. They offer gf buns, which are soft and quite good. They have a designated fryer so their fries are safe. Even have gf beer/hard cider! Server was very knowledgeable! Nice experience.
Great gluten free bun. Good bacon cheeseburger and fries, nice to go out and get a good burger! The staff were very nice and knowledgeable. Nice choice.
Servers were very knowledgeable and understanding about my needs. The food was delicious and kept well separated from my boyfriend's gluten-containing meal. I was very impressed and happy with my experience and cannot believe that someone actually gave this wonderful establishment a poor rating!!
Yes
my experience was very poor. servers had no idea what gluten was or what products contain them. food was mixed up and in contact with gluten items. beware!
Absolutely amazing! I have been coming quite often. I just let my waitress know about my gluten allergy, and I have never had any problems. I usually get french fries (they have a separate gluten free fryer) and a chicken Caesar salad. Thank you Red Robin staff :)
— Somewhat
— Some
— Excellent
Always a trusted option when looking to eat out
My family used to go to Red Robin. Pretty good about my very severe allergies to wheat, barley, cashew, and pistachio. I always got the plain chicken breast which is pretty good.
— Somewhat
— Not Much
— Excellent
Our experience was great. Our server was very knowledgeable and was able to answer all questions with confidence. He was fantastic as a server! We order the kids grilled chicken with French fries and ranch, which the server said was GF without even me asking. We will be back.
— Very
— Some
— Excellent
The staff was very good about the cross contamination and even brought my food out separate.
— Very
— Most/All
— Excellent