Review of 4th Wall Restaurant & Bar

228 Tremont St, Boston, MA 02116

Overall Rating

Review


Absolutely awful experience here. I ordered the spicy chicken sandwich and asked the bartender if the fries were in a separate fryer. He was confused and said no, so I ordered a side salad instead. When I ordered the sandwich and told him I’m celiac, he said “so, you just want the gluten free bun?” and did not acknowledge my allergy. Then the sandwich came out with fries, which I reminded him I could not eat. He came back two minutes later (clearly just moved the sandwich onto a new plate, which obviously would not be cross-contamination safe.) When I looked at the sandwich I realized the chicken was fried (not listed as such on the menu) and told him I wouldn’t be able to eat it. He started at me blankly and asked why, and I told him because I cannot have food from shared fryers. He then tried to tell me that they DID have a separate fryer, just for the chicken. Also charged me for the full meal. I was too uncomfortable to order anything else. Definitely not celiac safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

Owner Response


He responded as such because there is no cross contamination in our fryers, and we only use rice flour. He wasn't wrong, but it seems like there was a misunderstanding. Sorry you were confused. Very much celiac safe. We hope to see you again.

Updated 10 months ago

Celiac