Review of Akai Hana

Had a very unfortunate experience here. (In the past experiences have been good though.) After telling the server I had Celiac, and checking to make sure my three orders of sushi were all safe, we were brought the sushi that then had eel sauce on it. I noticed that it tasted like eel sauce and asked if it had it, and it did. I had already eaten two pieces and then unfortunately got glutened. I do not believe the served actually told the chefs about my Celiac. After I asked about the eel sauce, the server said they had a gluten free menu and asked if I wanted to order a different roll. (Why didn’t he bring me this in the first place?!) He led me to believe that the new roll I ordered would be free, and then charged me for it. The kicker in all this is that the server said he had Celiac, but then he never made an effort to be sure I was okay, nor did he ever say sorry about the mistake. This was a really bad experience.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average