Review of Alternative Fuel Coffee House

I wanted to love this place but I seemed to have a completely different experience than other reviewers. Not sure what all the hype is for “celiac safe”.. I read all reviews, called ahead and was told they keep a portion of the grill separate for only gluten free items, and felt very reassured they could provide a safe hot sandwich. Went in about 15 minutes after calling and was told they recommend a cold sandwich if very sensitive. So I ended up ordering a cold ham and cheese on “bread”. It was almost $8 and didn’t come with anything else (no side or drink). I opened up my container and it ended up being Turkey, not ham on what looks like a Schar bread roll. Bare naked other than that and they didn’t have packets of Mayo or mustard and I was not offered any veggies for sandwich. Also, gluten free treats are baked in same pans as regular items so take caution. I didn’t bother asking any more questions as I already felt unsure and annoyed.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for breakfast/brunch
• Good for lunch
• Good for takeout

Jaimz. I'm sorry for this experience. You are right, this sandwich was not our best footing in your path. There are so many things that should have been done differently. Why you were told to have a 'cold' sandwich, I'm flustered about. Why the meat was wrong, the bread was wrong, and that there was no addons suggested (at register & relayed to the kitchen), I'm again flustered and now appalled.

As for our baking, correct, we do use the same pans however the pans are not only rinsed thoroughly, they are then washed, rinsed off again, and sanitized in bleach water for 30+seconds. The pan usage shouldn't be your complaint. The staff issue that didn't follow thru on our reputation and on our solidness of being homemade & friendly should be the foremost issue at hand.

With that said, if you are ever in town again, please let us have a Mulligan. Call and ask for me, Patti. Let me assist you and make up for what was lacking in the first place. I'm sincerely sorry for the inaction that was taken and for the deflating experience you were given. Respectfully, Patti G, Owner