Andy's Frozen Custard

2 ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream
1731 E Hebron Pkwy
Carrollton, TX 75010

Most Recent Reviews


Celiac

Overall Rating

Review


This place is great! I keep it simple by just getting the plain yummy custard. If you tell them you have a gluten allergy, they will take precautions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 week ago read full review

Celiac

Overall Rating

Review


We love Andy's! My oldest son has celiacs and he has never gotten sick from their frozen custard. This is one of our favorite places!

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Ice Cream

Categories

  • Late Night

Photos


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Reviews of this Chain

Overall Rating

Review


Staff was not knowledgeable of gluten free items and had to ask the manager. Custard is excellent tho and I found a quick reference guide, I’ll include in the pictures. They have shared equipment but willing to wipe it down if you ask

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Server had no idea which items had gluten

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Celiac

Overall Rating

Review


Stopped in with friends while in town and really thought there would be nothing for my daughter. We decided to ask and the manager said the custard was gluten free. He also gave us a listing of all the mix ins that are GF. He also told us they would clean the spindle. My daughter has no memory of what custard tastes like. She was over the moon with it. I tried some too! Delicious and safe for us.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I always ask them to clean the mixer for the concretes like they do when someone has a nut allergy. A lot of the concretes are gluten free. Avoid anything with pie, oreos, cookie dough, and pretzels and you should be good! I usually get the ooey gooey or the choc-o-rocko. Delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for takeout
  • Offers outdoor seating

Overall Rating

Review


Terrible!! Their custard is gluten free as are some of their toppings. I ordered a chocolate concrete with Butterfinger and Reese’s Pieces (all gf items). I also explained that I was celiac and to please be careful. I ended up biting into a pretzel that was carelessly thrown in about halfway through. Got thoroughly glutened. I would NOT recommend going here if you are Celiac or very sensitive.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

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